Dell 5535dn Service Manual page 62

Error
code or
message
230.20
231.00
232.00
233.00
2-30
Service Manual
Error contents
Internal duplex drive
motor lost encoder
failure
Source = Internal
duplex
Sensor (duplex input)
late jam
Source = External
duplex
Sensor (duplex input)
lingering jam
Source = External
duplex
Sensor (duplex
double-feed) late jam
Source = External
duplex
Description/Action
The internal duplex drive motor
is not reporting pulses back to
the engine.
Media is late reaching the
sensor (duplex input) within the
specified time.
Media reached the sensor
(duplex input) but did not clear
it in the specified time.
Media is late reaching the
sensor (duplex double-feed)
within the specified time.
Possible repair actions
1. Remove all media present
in media path.
2. Check all connections on
the duplex media entrance
drive motor assembly.
3. Check all connections on
the system card assembly.
4. Replace the duplex drive
motor assembly if problem
remains. Go to "Duplex
drive motor assembly
removal" on page 4-9.
Go to sensor (duplex input) late
jam service check.
See "Sensor (duplex input)
late jam service check" on
page 2-137.
Go to sensor (duplex input)
lingering jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
1. Remove all media present
in media path.
2. Check for obstructions in
media path.
3. Ensure the external duplex
assembly is properly
installed.
4. Ensure the rear door of the
external duplex is fully
closed.
5. Check all connections on
the external duplex
assembly.
6. Replace the external
duplex assembly if problem
remains.