Dell 5535dn Service Manual page 71

Error
code or Error contents
message
241.18 Sensor (input) late
jam
Source = Tray 1
241.19 Pick motor control
failure.
Source = Tray 1
241.20 Tray 1 pick motor lost
encoder failure
Source = Tray 1
242.00 Media tray 2 area jam
Source = Tray 2
242.02 Sensor (pass through)
late jam
Source = Tray 2
242.03 Sensor (pass through)
late jam
Source = Tray 2
242.04 Sensor (pass through)
late jam
Source = Tray 2
Description/Action
The media is late reaching the
sensor (input) within the
specified time.
The pick motor does not reach
the proper operating speed at
the specified time.
The pick motor is not reporting
pulses back to the engine.
The media is jammed in the
media tray 2 area.
The media is late reaching the
sensor (pass through) within
the specified time.
The media is late reaching the
sensor (pass through) within
the specified time.
The media is late reaching the
sensor (pass through) within
the specified time.
Possible repair actions
Go to sensor (input) late jam
service check.
See "Sensor (input) late jam
service check" on
page 2-127.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
6. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.
1. Check all connections on
the pick arm assembly.
2. Check all connections on
the system card assembly.
3. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
1. Remove all media present
in media path.
2. Check media for proper
installation.
3. Check for obstructions in
media path.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
Go to sensor (pass through)
late jam service check.
See "Sensor (pass through)
late jam service check" on
page 2-141.
Diagnostic information
2-39