Dell 5535dn Service Manual page 69

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Error
code or
Error contents
message
241.01
Pick motor control
failure.
Media tray 1
241.06
Sensor (input) late
jam
Source = Tray 1 or
MPF
241.07
Pick motor load error
Source = Media tray 1
Description/Action
The pick motor does not reach
the proper operating speed at
the specified time.
The media is late reaching the
sensor (input) within the
specified time.
The pick motor has failed or
caused high mechanical load
due to paper jam or bind.
Possible repair actions
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
6. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.
Go to sensor (input) late jam
service check.
See "Sensor (input) late jam
service check" on
page 2-127.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check, clean or replace the
pick rolls for wear and
excess contamination. Go
to "Pick roll assembly
removal" on page 4-31.
4. Check all connections on
the pick arm assembly.
5. Check all connections on
the system card assembly.
6. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
7. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.
Diagnostic information
2-37

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