Dell 5535dn Service Manual page 88

Error
code or
message
245.52
245.65
245.66
2-56
Service Manual
Error contents
HCIT tray lift motor
overrun failure
Source = Tray 5
Pick motor load error
Source = Media tray 5
Pick motor
underspeed failure
Source = Media tray 5
Description/Action
The HCIT tray lift motor
continues to detect pulses after
the motor has turned off.
The pick motor has failed or
caused high mechanical load
due to paper jam or bind.
The pick motor does not rotate
at the specified speed.
Possible repair actions
1. Ensure the HCIT media tray
assembly is properly inserted
into the machine.
2. Check the HCIT tray lift
motor assembly for binding or
damage.
3. Replace the HCIT tray lift
drive motor assembly if
problem remains.
Go to "High capacity input
tray (HCIT) tray lift drive
motor assembly removal" on
page 4-167.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check, clean or replace the
pick rolls for wear and
excess contamination. Go
to "Pick roll assembly
removal" on page 4-31.
4. Check all connections on
the pick arm assembly.
5. Check all connections on
the system card assembly.
6. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
7. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.
1. Remove all media present
in media path.
2. Ensure media tray is not
overfilled.
3. Check all connections on
the pick arm assembly.
4. Check all connections on
the system card assembly.
5. Replace the pick arm
assembly if problem
remains. Go to "Pick arm
assembly removal" on
page 4-29.
6. Replace system card
assembly if problem
remains. Go to "System
card assembly removal"
on page 4-50.