Dell 5535dn Service Manual page 98

Error
code or
message
28x.38
x = bin
number
28x.39
x = bin
number
2-66
Service Manual
Error contents
Staple ready home
position jam
Applies to:
StapleSmart finisher
Staple ready home
position jam
Applies to:
StapleSmart finisher
Description/Action
The sensor (self priming) within
the stapler assembly does not
detect a ready staple in the
specified time after the staple
job was sent.
The sensor (self priming) within
the stapler assembly does not
detect a ready staple in the
specified time during
mechanical reset.
Possible repair actions
1. Check all the connections on
the controller card and the
stapler assembly.
2. Remove the staple cartridge
and remove all jammed
staples. If the cartridge is
jammed and can not be
removed, go to step 3.
3. Remove the stapler
assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
4. Manually rotate the drive
gears and reset the stapler.
Remove all jammed staples
then reinstall the stapler
assembly.
5. If problem remains, replace
the stapler assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
1. Check all the connections on
the controller card and the
stapler assembly.
2. Remove the staple cartridge
and remove all jammed
staples. If the cartridge is
jammed and can not be
removed, go to step 3.
3. Remove the stapler
assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.
4. Manually rotate the drive
gears and reset the stapler.
Remove all jammed staples
then reinstall the stapler
assembly.
5. If problem remains, replace
the stapler unit assembly.
Go to "MFP stapler assembly
stapler unit assembly
removal" on page 4-212.