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Summary of Contents for Toshiba SureMark 4610
- Page 1 Toshiba Global Commerce Solutions SureMark 4610 Printers User's Guide - Models 1NF G362-0577-01...
- Page 2 If you send information to Toshiba Global Commerce Solutions (Toshiba), you grant Toshiba a nonexclusive right to use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you. © Copyright Toshiba Global Commerce Solutions, Inc. 2013. © Copyright IBM Corporation 2010...
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Page 3: Table Of Contents
Your order and packaging ..... 15 Understanding the controls and indicators ....16 Chapter 4. Adjusting and maintaining the SureMark 4610 Model 1NF printers . - Page 4 Index ......41 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 5: Figures
... 7 SureMark 4610 Model 1NF dimensions ..... . 11 Indicators and controls. - Page 6 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 7: Tables
Tables 1. Feature and specifications ......5 2. Warranty information ......6 3. - Page 8 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 9: Safety
Safety Before installing this product, read Safety Information- Read This First. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. - Page 10 Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 11: About This Guide
About this guide Who should read this guide This guide is intended for use by personnel who are installing and using the SureMark 4610 Model 1NF printer. Where to find more information Current versions of Toshiba publications are available on the Toshiba support Web site. - Page 12 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 13: Notice Statements
Notice statements Notices in this guide are defined as follows: Notes These notices provide important tips, guidance, or advice. Important These notices provide information or advice that might help you avoid inconvenient or problem situations. Attention These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur. - Page 14 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 15: Summary Of Changes
Summary of changes This section documents the updates for each revision of this guide. September 2013 This edition of 4610 Printer Model 1NF (G362-0577-01) includes: v Updates for the transition to Toshiba and miscellaneous technical updates. © Copyright Toshiba Global Commerce Solutions, Inc. 2013... - Page 16 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 17: Chapter 1. Introduction
4610-1NF fiscal ready printer. The printer comes with a limited warranty. For information about the terms of the warranty and getting service and assistance, see the SureMark 4610 Printers Hardware Service Guide Model-1NR or Warranty and Support Information document. You can obtain up-to-date information about the printer and other point-of-sale products on the Toshiba product Web site. -
Page 18: Calling For Service
If a fiscal subassembly is installed, you will also need the fiscal serial number and other country specific information from the label attached to fiscal subassembly. To locate the labels, see “Printer information label” on page 3 and “Fiscal label” on page 4. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 19: Printer Information Label
Printer information label The printer information labels A are located beside the power button on the inside of the printer and on the front right edge of the main cover. Note: You can find the fiscal serial number and other country specific identification information on a label on the fiscal subassembly. -
Page 20: Fiscal Label
Fiscal label You can find the fiscal serial number, and other country specific identification information, on the fiscal label A on the fiscal logic assembly. Figure 3. fiscal label Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 21: Model Features
Model features The following information is a high-level summary of the features and specifications for the SureMark 4610 Model 1NF printers. Depending on the version, some features might not be available, or some specifications might not apply. Table 1. Feature and specifications... -
Page 22: Warranty Information
Table 2 shows the warranty information for each printer model. Table 2. Warranty information Model type Warranty service and on-site service Notes: 1. CRU is Customer Replaceable Unit warranty service. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 23: Communication And Power
Communication and power Fiscal logic assembly The fiscal logic assembly for the 4610-1NF printer consists of a tray assembly, optional keylock, covers, fiscal screw, connectors, and ports. This section provides an illustration and text describing the parts of the fiscal logic assembly. Figure 4. - Page 24 Connect the power adapter to this connector to provide power to the printer. This connector should be used only when the 24 V USB communications and power connector is not used. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 25: Operating System Requirements
Operating system requirements You can download drivers from the Toshiba support Web site. RS-232 interface The RS-232 interface supports systems with the following operating systems: v Windows (POSReady; XP) UPOS 1.13 or later – JavaPOS (via Direct IO) – OPOS (via Direct IO) USB interface The USB interface supports systems with the following operating systems: v Windows (POSReady;... - Page 26 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 27: Chapter 2. Product Specifications
196 mm (7.72 in) 177 mm 145 mm (6.97 in) (5.71 in) Figure 5. SureMark 4610 Model 1NF dimensions Table 3. Summary of dimensions Width: 145 mm (5.71 in) footprint Height: Cover closed: 196 mm (7.72 in) Cover open: 297 mm (11.69 in) Depth: 177 mm (6.97 in) -
Page 28: Temperature And Humidity Limits
The mean value of the A-weighted sound pressure levels at the one-meter (bystander) positions for a random sample of machines. Indicates not applicable. All measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 29: Bar Codes
Bar codes SureMark printers can generate these bar codes: v UPC A/E v JAN 8 (EAN) v Code 39 v ITF v Code 93 v Code 128 A, B, C v Codabar v PDF417 Chapter 2. Product specifications... - Page 30 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 31: Chapter 3. Installing The 4610 Model 1Nf
Chapter 3. Installing the 4610 Model 1NF This section provides safety information and steps on installing your 4610 model 1NF printer. Note: For 4610 model 1NF printers refer to the documentation provided by the Toshiba business partner for installation instructions. Your order and packaging Each order contains the following: v 4610 unit with fiscal logic assembly (unsealed) -
Page 32: Understanding The Controls And Indicators
Understanding the controls and indicators This section describes the SureMark 4610 Model 1NF controls and indicators on your printer. Paper feed button; press to advance the customer receipt paper. Paper supply LED indicator. See Table 6. Printer ready LED indicator. See Table 7. - Page 33 The paper feed button may also be used to perform fiscal off-line tests (varies by country). See “Firmware off-line tests” on page 25 for additional button functions. Chapter 3. Installing the 4610 Model 1NF...
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Page 35: Chapter 4. Adjusting And Maintaining The Suremark 4610 Model 1Nf Printers
Chapter 4. Adjusting and maintaining the SureMark 4610 Model 1NF printers This section contains information about the proper use and maintenance of the SureMark 4610 Model 1NF single-station printers. For detailed technical information, see Chapter 2, “Product specifications,” on page Attention: Ensure that all covers are installed before operating the printer. - Page 36 Toshiba brand. Only papers that are included on Toshiba’s tested list are available under the Toshiba brand. For more information, go to the Nashua web site or contact Vince Hanhold at 330-835-3554 or vhanhold@nashua.com. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 37: Cleaning Recommendations
3. Wipe off any residual alcohol with a dry swab. If print quality does not improve after cleaning the thermal printhead, run the Thermal Printhead Health Test. If print quality still does not improve, call for service. Chapter 4. Adjusting and maintaining the SureMark 4610 Model 1NF printers... - Page 38 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 39: Chapter 5. Running Tests And Diagnostics
Chapter 5. Running tests and diagnostics This chapter describes the Diagnostics for POS Systems and Peripherals, off-line tests, and troubleshooting procedures. Testing the printer The SureMark single station fiscal printer consists of a SureMark printer integrated with a fiscal logic card. The printer card and fiscal logic card perform individual power on self tests. -
Page 40: Troubleshooting
Paper roll is low. paper low indicator is blinking. Fiscal Normal Printer-ready indicator None Check Fiscal Logic Card Power-on solid green. 4 beeps Check Printer Logic Card Message does not print Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 41: Firmware Off-Line Tests
Table 8. Troubleshooting (continued) Symptom Printer LEDs Fiscal Logic Error Tones after Actions Reset Fiscal printer Normal Printer-ready indicator 2 beeps v Check that the electronic error beeps solid green. journal memory card is occur on plugged in. reset. v If electronic journal card is installed, the card should be removed and checked externally. -
Page 42: Off-Line Tests Activation
To enter a sub-menu or run a test, follow the printed instructions (see “Summary of off-line test menus” on page 27 for information about the sub-menus and tests available in the off-line test mode). Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 43: Low Paper Sensing And Calibration
Summary of off-line test menus The following table describes the off-line test menu and sub-menu items. Table 9. Summary of the off-line test menu items Submenu (if Menu item Definition applicable) Definition Thermal Receipt test Prints a receipt Fiscal offline test Fiscal test Varies by country. - Page 44 The lower order bits are the number of mm that the printer feeds after it detects the sensor change, until the paper is out. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 45: Appendix A. 1Nf Fiscal Ready Printer
Appendix A. 1NF fiscal ready printer This section contains information on the SureMark 4610 Model 1NF point-of-sale fiscal ready printer. The SureMark 4610 Model 1NF point-of-sale fiscal ready printer is a high-performance printer based on 4610 technologies. Incorporating a fiscal solution developed by Toshiba business partners world wide having features and components that differ from the 4610 Model 1NF point-of-sale fiscal printer. - Page 46 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
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Page 47: Appendix B. Notices
Appendix B. Notices This information was developed for products and services offered in the U.S.A. Toshiba Global Commerce Solutions may not offer the products, services, or features discussed in this document in other countries. Consult your local Toshiba Global Commerce Solutions representative for information on the products and services currently available in your area. -
Page 48: Telecommunication Regulatory Statement
Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 49: Germany Class A Statement
Brand Manager - Europe, Middle East & Africa 3 NEW SQUARE, FELTHAM, TW14 8HB Great Britain Building: | Floor: NA | Office: MOBILE Tel: 44-7967-275819 e-mail: robin_lyon@uk.ibm.com Germany Class A Statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die... -
Page 50: Japan Voluntary Control Council For Interference Class A Statement
(Type A). If you find this is not suitable for your use, you may exchange it for a non-business purpose one. Russian Electromagnetic Interference (EMI) Class A statement Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 51: People's Republic Of China Class A Electronic Emission Statement
People's Republic of China Class A electronic emission Statement Attention: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. Taiwan Class A compliance statement Appendix B. -
Page 52: European Community (Ec) Mark Of Conformity Statement
Japanese Electrical Appliance and Material Safety Law statement Japanese power line harmonics compliance statement Cable ferrite requirement All cable ferrites are required to suppress radiated EMI emissions and must not be removed. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 53: Product Recycling And Disposal
Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations. Toshiba Global Commerce Solutions encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Toshiba Global Commerce Solutions offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. -
Page 54: Battery Return Program
The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury and Cd for Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 55: For California
cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. -
Page 56: Trademarks
Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc. in the United States, or other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF... -
Page 57: Index
Index electronic emissions notices (continued) Taiwan 35 acoustics, printing 12 electrostatic discharge (ESD) 36 end of life disposal 37 equipment disposal 37 European Union battery recycling statement 38 bar codes, supported 13 battery return program 38 feature specifications 5 ferrite requirement 36 cable ferrite requirement 36 firmware off-line tests 25 calling for service 2... - Page 58 12 support site xi supported paper types 20 Taiwanese battery recycling statement 38 temperature requirements 12 testing the 4610 23 thermal paper specifications 20 trademarks 40 troubleshooting 24 Toshiba Global Commerce Solutions SureMark 4610 Printers: User's Guide - Models 1NF...
- Page 60 G362-0577-01...