Radyne MM200 Installation And Operation Manual page 4

Warranty Policy MM200 High-Speed Microwave Modem
Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time
that Comtech EF Data will authorize the product or part to be returned to the Comtech EF Data facility or if
field repair will be accomplished. The Repair Authorization may be requested in writing or by calling:
Comtech EF Data Corporation
th
2114 W 7 Street.
Tempe, Arizona 85281 (USA)
ATTN: Customer Support
Phone: (480) 333-2200
Fax: (480) 333-2540
Any product returned to Comtech EF Data for examination must be sent prepaid via the means of
transportation indicated as acceptable to Comtech EF Data. Return Authorization Number must be clearly
marked on the shipping label. Returned products or parts should be carefully packaged in the original
container, if possible, and unless otherwise indicated, shipped to the above address.
Non-Warranty Repair
When a product is returned for any reason, Customer and its shipping agency shall be responsible for all
damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect or
nonconformity in the product. By returning a product, the owner grants Comtech EF Data permission to
open and disassemble the product as required for evaluation. In all cases, Comtech EF Data has sole
responsibility for determining the cause and nature of failure, and Comtech EF Data's determination with
regard thereto shall be final.
iv iv TM086 - Rev. 4.1