Warranty Policy - Radyne MM200 Installation And Operation Manual

MM200 High-Speed Microwave Modem

Warranty Policy

Warranty Policy
WP
Comtech EF Data products are warranted against defects in material and workmanship for a period of two
years from the date of shipment. During the warranty period, Comtech EF Data will, at its option, repair or
replace products that prove to be defective.
For equipment under warranty, the owner is responsible for freight to Comtech EF Data and all related
customs, taxes, tariffs, insurance, etc. Comtech EF Data is responsible for the freight charges only for
return of the equipment from the factory to the owner. Comtech EF Data will return the equipment by the
same method (i.e., Air, Express, Surface) as the equipment was sent to Comtech EF Data.
All equipment returned for warranty repair must have a valid RMA number issued prior to return and be
marked clearly on the return packaging. Comtech EF Data strongly recommends all equipment be returned
in its original packaging.
Comtech EF Data Corporation's obligations under this warranty are limited to repair or replacement of failed
parts, and the return shipment to the buyer of the repaired or replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered, repaired, or misused
in any way that, in the opinion of Comtech EF Data Corporation, would affect the reliability or detracts from
the performance of any part of the product, or is damaged as the result of use in a way or with equipment
that had not been previously approved by Comtech EF Data Corporation.
The warranty does not apply to any product or parts thereof where the serial number or the serial number of
any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from any cause beyond
the control of Comtech EF Data Corporation.
The warranty does not cover any labor involved in the removal and or reinstallation of warranted equipment
or parts on site, or any labor required to diagnose the necessity for repair or replacement.
The warranty excludes any responsibility by Comtech EF Data Corporation for incidental or consequential
damages arising from the use of the equipment or products, or for any inability to use them either separate
from or in combination with any other equipment or products.
A fixed charge established for each product will be imposed for all equipment returned for warranty repair
where Comtech EF Data Corporation cannot identify the cause of the reported failure.
Exclusive Remedies
Comtech EF Data Corporation's warranty, as stated is in lieu of all other warranties, expressed, implied, or
statutory, including those of merchantability and fitness for a particular purpose. The buyer shall pass on to
any purchaser, lessee, or other user of Comtech EF Data Corporation's products, the aforementioned
warranty, and shall indemnify and hold harmless Comtech EF Data Corporation from any claims or liability
of such purchaser, lessee, or user based upon allegations that the buyer, its agents, or employees have
made additional warranties or representations as to product preference or use.
The remedies provided herein are the buyer's sole and exclusive remedies. Comtech EF Data shall not be
liable for any direct, indirect, special, incidental, or consequential damages, whether based on contract, tort,
or any other legal theory.
Warranty Repair Return Procedure
TM086 - Rev. 4.1 iii