Microsoft Windows 3.X Troubleshooting - Intel EtherExpress PRO/100 User Manual

C H A P T E R 4

Microsoft Windows 3.x Troubleshooting

If any of the following situations occurs after you have completed the
installation procedure, review the accompanying information before
calling Customer Support.
The resource manager M16ACFG.EXE failed to load
If you are using Card and Socket Services, you must run the
M16ACFG.EXE resource manager before loading a PRO/100 PC Card
driver. If you are NOT using Card and Socket Services, or are running
Windows 95 or Windows NT, you do not need to run
M16ACFG.EXE.
Here are some of the symptoms that could appear if M16ACFG fails
to load:
A The message "No card services available" could indicate either
of two possibilities:
• Card and Socket Services are not being loaded and this is just
a notification message, not an error.
• The version of Card and Socket Services being loaded could
be obsolete or not supported. Contact your computer manu-
facturer to be sure you have the latest version.
B If the M16ACFG message "Exclusive use denied" displays, try
loading M16ACFG.EXE immediately before the Card and
Socket Services "generic card driver" in the CONFIG.SYS file.
"Generic card drivers" for the most popular Card and Socket
Services are as follows:
Manufacturer
SystemSoft
Phoenix
IBM
C If you're running Windows for Workgroups with the NDIS 2.0
driver and your machine hangs up at the NET START com-
mand, make the following change in the SYSTEM.INI:
Under the [NETWORK DRIVERS] section, remove
M16ACFG.EXE from the line that reads:
96
Filename
CARDID.EXE
PCMSCD.EXE
AUTODRV.SYS