Troubleshooting; Eyecan Cable Is Not Functional; Possible Solution #1; Possible Solution #2 - Intel Mobileye EyeCAN Kit User Manual

7 Troubleshooting

7.1 EyeCAN cable is not functional

If there is no
communication between the relevant software and the CAN-bus system when
Connected
with the EyeCAN please check the following:
a. Check all Cables, Connectors and Connections
b. Check USB connection (laptop side)
c. Check EyeCAN Drivers are installed correctly

7.1.1 Possible solution #1

a.
Close all applications using CAN-bus
b. Disconnect
EyeCAN USB connector to computer
c.
Reconnect EyeCAN USB connector to computer after reconnection check the following:
d.
Correct USB connection sound
e.
EyeCAN Green Power Indication LED is On
f.
Activate relevant application and try connection again

7.1.2 Possible solution #2

a. Close all applications using CAN-bus
b. Disconnect EyeCAN USB connector to computer
c. Restart computer
d. Reconnect EyeCAN USB connector to computer
e. Correct USB connection sound
f. EyeCAN Green Power Indication LED is On
g. Activate relevant application and try connection again
Mobileye EyeCAN Kit
User Guide
v3.1
9