Intel EtherExpress PRO/100 User Manual page 120

C H A P T E R 4
• If you have more than one PC Card device in your computer,
remove the non-Intel PC Card devices during your configura-
tion/testing.
• Make sure you are using the most recent version of Card and
Socket Services. Call the computer manufacturer or the com-
pany that makes the Card and Socket Services.
• Test the Intel adapter without loading Card and Socket Services
to see if there is a conflict between the Intel adapter configura-
tion and that of Card and Socket Services. The interrupt,
memory address location, and I/O address specified to the Card
and Socket service drivers must match the Intel configurations in
NET.CFG or PROTOCOL.INI.
• Make sure that the Intel adapter is not conflicting (interrupt,
memory address, I/O address) with any other adapters or
hardware that is installed in the computer (including sounds
cards, CD-ROM drives and PEN devices).
• Try loading the PRO/100 PC Card drivers at different memory
locations (i.e.: C800, CC00, D400, D800).
• Try using different interrupt locations (i.e.: 5, 10, 11).
• Try using different port addresses (i.e.: 280, 290, 310, 320).
• Try adding the parameter MODE=IO in PROTOCOL.INI or
MODE IO in NET.CFG.
• If the Intel adapter was functioning correctly then stopped, make
sure none of configuration files have been changed by newly
installed software or hardware.
• Disable all power management features in the CMOS settings on
the computer.
• Disable all shadow RAM features in the CMOS settings on the
computer.
• Ensure that you are excluding the memory range used by the
Intel adapter from your memory manager (EMM386.EXE,
QEMM.EXE, etc.).
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