Configuration Problems; Miscellaneous Problems; Clearing Forms Jams - Compuprint Z03 User Manual

Problem: Ribbon snagging, tearing, or not moving
1:
2:
Problem: Line-to-line horizontal misregistration
1:

Configuration problems

Problem: Printer doesn't print or prints wrong characters
1:

Miscellaneous problems

Problem: Printer has no power
1:
Problem: Throughput of printer at half speed
2:

Clearing Forms Jams

Use the following procedure to clear forms jams from the printer.
1. Open the top cover.
2. Tear off the forms at perforations before it enters the printer and after it exits
3. Open the tractor doors and remove forms from the tractors.
4. Try to move the printhead off of the form and to the far right. Do not force it.
5. Remove jammed forms by pulling in the direction of printing.
6. If the jam cannot be removed, lightly pull the form in the opposite direction.
7. If the jam still cannot be removed, remove the bail assembly (if it is present):
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User's Guide
The ribbon is worn.
Solution: Replace the ribbon cartridge.
The ribbon cartridge is not properly installed.
Solution: Remove and then reinstall the same ribbon.
The dot registration of the characters printed is not aligned.
Solution: See Chapter 9, "Printer Adjustments," on page 119.
Nothing is printed or the wrong characters print.
Solution:
v Ensure the printer cable is attached to the host.
v Check the configuration menu parameter values for your printer
attachment (see Chapter 7, "ASCII Configuration," on page 71).
The power cord is not connected.
Solution: Ensure the power cord is plug into the back of the printer and
also into the wall outlet.
The Quiet Print function is set on.
Solution: Ensure the "Quiet Print" function in the Printer Configuration
menu is disabled.
the printer.
a. Open the forms guide.
b. Remove the ribbon cartridge. (See "Removing the ribbon cartridge" on page
152.)
c. Grip the bail assembly as shown in the following illustration. Rotate it
toward the front of the printer until the pivot posts on the sides disengage
from the printer frame.