Compuprint Z03 User Manual
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Compuprint Z03 User Manual

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Compuprint 4247 Serial Matrix Printers
Compuprint 4247 Model Z03 Printer:
User's Guide
MAN10294.00.00

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Summary of Contents for Compuprint Z03

  • Page 1 Compuprint 4247 Serial Matrix Printers Compuprint 4247 Model Z03 Printer: User's Guide MAN10294.00.00...
  • Page 2 Before using this information and the product it supports, read the information in “Notices” on page 47. First edition (October 2011) This edition applies to the Compuprint 4247 Z03 printer and to all subsequent releases and modifications until otherwise indicated in new edition.

  • Page 3: Table Of Contents

    . xi Software Driver Selection . . 29 Completing printer setup . . 29 Setting up the 4247 Model Z03 Printer. . 1 Cleaning the printer . 30 Choosing a suitable location . Cleaning inside of the printer . . 30 Performing a power-receptacle safety-check .
  • Page 4 Quick Setup Guide...

  • Page 5: Figures

    Figures Locating Printer Parts...
  • Page 6 Quick Setup Guide...

  • Page 7: Tables

    Tables Forms buckle, twist, jam, or tractor holes tear Printing is too light or partial characters print Forms do not feed past printhead . . 37 Ribbon snagging, tearing, or not moving Forms do not stack correctly . . 37 Line-to-line horizontal misregistration.
  • Page 8 viii Quick Setup Guide...

  • Page 9: Safety And Environmental Notices

    Safety and environmental notices Safety notices . . ix Extension cords . . xi Danger hazard level . ix Portable power strip receptacles (temporary Caution hazard level. power taps) . xi Attention notices . Connecting or disconnecting a communication Safety precautions port, a teleport, or an attachment connector .

  • Page 10: Caution Hazard Level

    Caution hazard level The word Caution indicates the presence of a hazard that has the potential of causing moderate or minor personal injury. CAUTION notices are numbered <2-1>, <2-2>, and so forth where they appear in the text of this manual. Example of a Caution notice: CAUTION: <2-22>...

  • Page 11: Electrical Safety And Portable Power Strip Receptacles

    Electrical safety and portable power strip receptacles Extension cords DANGER <1-1> Do not use an extension power-cord. The customer must supply the correct electrical outlet which must meet the requirements stated under “Approved power cord and receptacle” on page x. Portable power strip receptacles (temporary power taps) Portable power strip receptacles (referred to as “temporary power taps”...
  • Page 12 Quick Setup Guide...

  • Page 13: Setting Up The 4247 Model Z03 Printer

    Your printer should not be exposed to direct sunlight, extreme heat, cold, dust or humidity (see “Printer Specifications” in the 4247 Model Z03 Printer: User’s Guide. v Ensure that sufficient clearances exist on all sides for operation and servicing.

  • Page 14: 4247 Model Z03 Nominal Ac Input Power Requirements

    These should include the following checks and any other required by local regulations. v Check the AC voltage at all associated power receptacles (see “4247 Model Z03 nominal AC input power requirements”). v Check the AC impedance to ground at all associated power receptacles.

  • Page 15: Unpacking The 4247 Model Z03 Printer

    Unpacking the 4247 Model Z03 Printer Setting up the 4247 Model Z03 Printer...

  • Page 16: Checking The Carton Contents

    Review the following list of contents as you unpack the shipping container. Contact your point of purchase if any items are missing. v 4247 Model Z03 Printer v 4247 Model Z03 Printer: Quick Setup Guide. v Power cord v Printer documentation and CD...

  • Page 17: Moving The Printer To The Final Location

    Keep the packing material in a safe place. It should be used if you need to repack the printer for shipment. CAUTION: <2-82> The 4247 Model Z03 printer weighs 33 kg (73 lb). Two persons are required to lift it. CAUTION: <2-83>...

  • Page 18: Removing The Shipping Locks

    Inside View Front View Ribbon Lift Assembly Print Head Operator Attention Panel Upper Printer Light Cover Paper Bail Tractor Area Cover Printer Cabinet (option) Printer Handgrip Ribbon Cartridge Supports Left Side View Rear View C8Q10001 Controller Board and Interface Connectors Power Switch Power Connector Figure 1.
  • Page 19 2. Open the upper printer cover. If there is a wire tie around the printhead, remove it. Setting up the 4247 Model Z03 Printer...

  • Page 20: Installing The Controller Board

    Installing the Controller Board The 4247 printer arrived with the Controller Board that you ordered. You must install the Controller Board (received with the printer) into the proper slot in the back of the printer before it can be used. Handling the Controller Board Attention: Do not remove the Controller Board from the protective package until instructed to do so.

  • Page 21: Inserting The Controller Board

    Save the metal plate for reuse if the Controller Board is removed. 3. Use the information under “Handling the Controller Board” on page 8 as you remove the Controller Board from its shipping box and from the protective package. Setting up the 4247 Model Z03 Printer...
  • Page 22 4. Align the left and right sides of the Controller Board with the guides in the printer and slide it into the slot. 5. Gently push the Controller Board into the printer until it is seated in the connector inside the printer. The Controller Board is correctly seated in the printer when the Controller Board metal plate is aligned with the back profile of the slot.

  • Page 23: Installing The Operator Panel Overlay

    3. Carefully align the overlay ensuring free movement of the operator panel keys. 4. Press the overlay in place starting at the bottom , and continue working upwards until the overlay is pressed into place. Setting up the 4247 Model Z03 Printer...

  • Page 24: Installing The Ribbon Cartridge

    Installing the ribbon cartridge We recommend that you use an approved ribbon cartridge. To install the ribbon cartridge, follow these steps: 1. Remove the ribbon cartridge from the package. Locate the ribbon guide, snap arm, ribbon advance knob, and the ribbon mounting pins. 2.
  • Page 25 Push the snap arm down onto the ribbon lift assembly until it snaps into place. 9. Align the ribbon mounting pins on the left and right side of the ribbon cartridge with the slots in the cartridge supports. Snap the ribbon cartridge down into place. Setting up the 4247 Model Z03 Printer...
  • Page 26 10. Turn the ribbon advance knob again in the direction of the arrow to take up any slack in the ribbon, as you slide the printhead back and forth to ensure that the ribbon guide runs freely along the ribbon. 11.

  • Page 27: Replacing The Ribbon Cartridge

    4. Slide the Ribbon Guide out of the Printhead. 5. Free the Shifter Holder by pushing the tag towards the rear and pulling the Shifter Holder up. Now, you are ready to install the new ribbon cartridge. Setting up the 4247 Model Z03 Printer...

  • Page 28: Connecting The Power Cord

    Connecting the power cord Do not connect the power cord until the “Performing a power-receptacle safety-check” on page 1 has been successfully completed. DANGER <1-11> Your country may require an approved power cord and plug. Ensure that you have the correct power cord and plug. Use this cord and plug only with an approved, correctly-installed power receptacle.

  • Page 29: Turning On The Printer

    Note: If the printer displays an error message, see “Status codes and recovery actions” on page 31. Follow the instructions for the Status Code shown on the display panel. Setting up the 4247 Model Z03 Printer...

  • Page 30: Changing The Display Language (From The Default, English)

    Changing the display language (from the default, English) The printer is delivered with English as the default language. Follow this procedure to change the language in which messages and menu items will appear in the operator panel display. 1. Press MENU to enter configuration. 2.

  • Page 31: Loading Fanfold Paper

    210 mm (8.27 in.) wide. You need at least this size forms to create an offline printout, which will test printer operation. 1. Open the tractor area cover. 2. Unlock the tractors by moving the sprocket levers up. Slide the left tractor to the left. Setting up the 4247 Model Z03 Printer...
  • Page 32 3. Space the paper guides along the tractor bar. Open the sprocket covers of the left and right tractors. 4. Put the left sprocket holes of the form over the left tractor pins. Close the left tractor sprocket cover. Quick Setup Guide...
  • Page 33 Note: Aligning the left-hand edge of the paper past the 22 spacer on the printer cabinet will cause the paper to be misaligned with the Paper Load Sensor resulting in a '001 End of Forms' error. Setting up the 4247 Model Z03 Printer...
  • Page 34 8. Position the right tractor so that the pins on both tractors are centered in the pin holes on both edges of the form. The form should not be over tensioned, nor should there be slack. The form should lie flat and even between the two tractors.

  • Page 35: Printing The Quick Reference As A Test Page

    Installing the optional second tractor A second optional tractor is available for your printer. This tractor may be installed on the first (standard) front tractor. 1. Open the tractor area cover. Setting up the 4247 Model Z03 Printer...
  • Page 36 2. Unpack the second tractor. 3. Align the hooks on both sides of the second tractor with the pins on the first tractor. Push the second tractor on the pins until it is fully engaged. Quick Setup Guide...
  • Page 37 4. Connect the second tractor to the first. 5. Rotate the tractor gear protection cover downwards to free the gear. Setting up the 4247 Model Z03 Printer...
  • Page 38 6. Rotate the second tractor into the closed operating position. 7. To load paper onto the first tractor when the second tractor is installed, rotate the second tractor out and insert paper between the two tractors. (See “Loading fanfold paper” on page 19 for paper loading procedures.) Quick Setup Guide...

  • Page 39: Removing The Optional Second Tractor

    <2-53> If the second tractor unit is not installed, make sure the gear protector cover is closed. Do not touch inside the printer or insert any object into the gears. 2. Close the tractor gear protection cover. Setting up the 4247 Model Z03 Printer...

  • Page 40: Printing A Configuration Sheet

    3. Press ENTER or START to print this test. See “Print Custom Sets” in the 4247 Model Z03 Printer: User’s Guide for more information about this printout. 4. To exit Operator Print Tests, press RETURN to make the printer NOT READY or CANCEL PRINT to make the printer READY.

  • Page 41: Software Driver Selection

    To change printer configuration parameters, see the following section of the 4247 Model Z03 Printer: User’s Guide: v Chapter 2, "Understanding the operator panel" for information on operating the printer, v Chapter 3, "Checking and changing configuration parameter values" for configuration information, Setting up the 4247 Model Z03 Printer...

  • Page 42: Cleaning The Printer

    Cleaning the printer CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling. CAUTION: <2-22> Carefully follow all cleaning instructions, using only the materials and solutions recommended. Periodic cleaning will help keep your printer in top condition so that it will always provide optimal performance.

  • Page 43: Problem Solving

    5. Press LOAD/EJECT to load forms. 6. Press START to restart the print job. If the message displays again, perform the actions under “Forms buckle, twist, jam, or tractor holes tear” on page 40. Setting up the 4247 Model Z03 Printer...
  • Page 44 Display Message Recovery Action 003 FORMS EJECTED Auto Restore is set to Disabled and an Eject has moved the form up to PRESS LOAD the Tear Bar. The printer is waiting. This is most likely to occur during a tear off operation. Tear the forms at the perforation at the Tear Bar. Then a manual Restore must be done by pressing LOAD/EJECT.
  • Page 45 1. Tear off the forms at the perforation before entry into the printer. 2. Press LOAD/EJECT. TEAR OUTPUT PRESS PARK 092 FANFOLD EJECT 1. Tear off the forms at the perforation. TEAR INPUT PRESS EJECT 2. Press PARK/PATH. Setting up the 4247 Model Z03 Printer...
  • Page 46 Display Message Recovery Action 093 EJECT PENDING This is an informational message. The printer displays this message after you press LOAD/EJECT to eject the forms when Continuous Forms Eject Mode is set to Delayed Eject (see “Printer Setup” in the User's Guide).
  • Page 47 (see “Serial A serial input buffer overflow error was interface pacing protocol” in the User's Guide). detected. (Data has been lost.) 3. Restart the print job Setting up the 4247 Model Z03 Printer...

  • Page 48: Problem List Index

    Problem list index 1. Forms problems index “Forms buckle, twist, jam, or tractor holes tear” on page 37 “Forms do not feed past printhead” on page 37 “Forms do not stack correctly” on page 37 “Characters are off registration” on page 37 2.
  • Page 49 Forms do not stack correctly (table) Forms do not stack correctly (rack) The forms do not meet specifications. Forms contain excessive moisture Forms too dry Table 4. Characters off registration Problem Page First print position is adjusted incorrectly Setting up the 4247 Model Z03 Printer...
  • Page 50 2. Print quality and ribbon problems index Table 5. Unreadable characters Problem Page Ribbon dry or worn AFTA setting needs decreasing Poor-quality multiple-part forms Bidirectional adjustment needs to be made Forms thickness exceeds forms specifications. Table 6. Missing dots or irregular characters Problem Page Ribbon worn...
  • Page 51 Printer doesn't print or prints wrong characters 4. Miscellaneous problems index Table 12. Printer has no power Problem Page Power cord not connected Table 13. Throughput of printer at half speed Problem Page Quiet Print function is set on Setting up the 4247 Model Z03 Printer...

  • Page 52: Forms Problems

    Forms problems Causes are listed for each problem in order of priority. Problem: Forms buckle, twist, jam, or tractor holes tear The right tractor is adjusted incorrectly. Solution: Move the right tractor to obtain proper forms tension. The tractor pins should be in the center of the tractor holes. The printer is not at the edge of the table.

  • Page 53: Print Quality And Ribbon Problems

    Solution: See the procedure for setting the bidirectional adjustment (see “Using operator print test” in the User's Guide). Forms thickness exceeds forms specifications. Solution: Use forms that meet the specifications (see “Forms specifications” in the User's Guide). Setting up the 4247 Model Z03 Printer...
  • Page 54 Problem: Missing dots or irregular characters The ribbon is worn. Solution: Check the ribbon for wear; replace it if necessary. The ribbon is twisted or folded. Solution: Straighten the ribbon. The Automatic Forms Thickness Adjustment (AFTA) setting for the paper source you are using needs to be changed.

  • Page 55: Clearing Forms Jams

    Lift the bail assembly out of the printer and set it aside. d. Remove jammed forms by pulling in the direction of printing. Setting up the 4247 Model Z03 Printer...
  • Page 56 8. If you removed the paper bail assembly in the previous step, reinstall it, as follows: a. Grip the bail assembly as shown in the following illustration. Important! To avoid damaging the plastic, ensure the plastic points down. Mylar Quick Setup Guide...

  • Page 57: Options

    1. Allows a host connection to parallel, serial, and USB 2.0 interfaces. 2. Allows a host connection to parallel and ASCII Ethernet 10/100 BaseT LAN interfaces. 3. Allows a host connection to parallel and ASCII-IPDS Ethernet 10/100 BaseT LAN interfaces Setting up the 4247 Model Z03 Printer...
  • Page 58 Quick Setup Guide...

  • Page 59: Notices

    Compuprint advises the customers not to use products for which the compliance to this safety rules are not warranted. Finally seek your dealer or contact a Compuprint office and be sure that are provided you the original consumables.
  • Page 60 European Union (EU) Conformity Statement Compuprint srl declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2006/95/EC, 2004/108/EC. Per the applicable requirements of EU directive 98/37/EC (“machines”) sound pressure of the above product (measured according to EN27779) does not exceed 70dBA.
  • Page 62 MAN10294.00.00 Printed in Italy MAN10294.00.00...

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