Compuprint 6314 User Manual
  1. Manuals
  2. Brands
  3. Compuprint Manuals
  4. Printer
  5. 6314
  6. User manual

Compuprint 6314 User Manual

Compuprint 6314: user guide
Hide thumbs Also See for 6314:
Table of Contents

Advertisement

Quick Links

Download this manual
Compuprint
6314/6414
User Manual
rel. -002

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 6314 and is the answer not in the manual?

Questions and answers

Related Manuals for Compuprint 6314

Summary of Contents for Compuprint 6314

  • Page 1 Compuprint 6314/6414 User Manual rel. -002...

  • Page 2: Safety Instructions

    Do not use the printer and call Customer Service. When moving the printer, hold it only at its base. Do not raise the printer holding it at the side grip, because the printer cover may open, the printer fall harming the user and/or damaging the printer itself.

  • Page 3: Table Of Contents

    2.5.2 Print Head _____________________________________________________________________________ 34 3 Configuring the printer _______________________________________________________ 36 3.1 Control Panel _____________________________________________________________________ 36 3.1.1 Function Keys And LEDs _________________________________________________________________ 37 3.2 Configuring The Printer ____________________________________________________________ 38 3.2.1 Overview ______________________________________________________________________________ 38 3.2.2 Menu Navigation ________________________________________________________________________ 40 Contents Compuprint 6314/6414 - User Manual...
  • Page 4 Compuprint 6314/6414 - User Manual 3.2.3 Setting Printer Configuration Parameters _____________________________________________________ 40 3.2.4 Moving Within The Configuration Menu _____________________________________________________ 41 3.3 File Menu _________________________________________________________________________ 43 3.3.1 Factory Reset Functions___________________________________________________________________ 44 3.3.2 Others Parameters _______________________________________________________________________ 45 3.4 Enabling and Modes ________________________________________________________________ 46 3.4.1 Emulation Selection______________________________________________________________________ 46...
  • Page 5 6 Conformity Declaration _______________________________________________________ 75 6.1 EEC Regulations __________________________________________________________________ 75 6.2 FCC Part 15 Class A _______________________________________________________________ 75 7 Serial Port Wiring ___________________________________________________________ 76 8 Index Of Figures _____________________________________________________________ 77 9 Index Of Tables______________________________________________________________ 78 Compuprint 6314/6414 - User Manual...

  • Page 6: Introduction

    The installation of memory units makes it possible to increase printer speed. As a result, you no longer have to buy a new printer if your printing needs change. Another exclusive system permits the operator to change the head simply and quickly, avoiding wasteful downtime.

  • Page 7: Features

    The printer can be connected to communicate with the host via RS-232 and USB ver 2.00, ® Centronics -compatible parallel, IEEE ® Ethernet 10/100 Base-T. The interface cables needed to connect the printer to the host device is supplied by the user. ® 1284 compliant parallel, and, optional connections of Compuprint 6314/6414 - User Manual...

  • Page 8: Thermal Printer Technology

    Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal print head. The operation of a thermal printer is different from that of a line-matrix or laser printer. The thermal printer uses a print head with heating elements and special paper or ribbon.

  • Page 9: Ribbons

    Used to automatically rewind the printed label and liner back on a roll for use at a later time. - Network Interface Card (NIC) Servers Allows the user to attach the printer to a LAN (Local Area Network) rather than attaching it directly to a host system. NIC servers support Ethernet only. NIC servers are available as an internally installed, mounted inside the printer with the 10/100Base-T (UTP) connection only.

  • Page 10: Setting Up The Printer

    1.7 Setting Up The Printer 1.7.1 Unpacking The Printer The printer is shipped in a carton and protective bag. Keep all packing material in case you need to move or re-ship the printer. Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer.

  • Page 11: Check List

    Compuprint 6314/6414 - User Manual 1.7.2 Check List Your thermal printer kit contains the items listed below. - The thermal printer. - AC Power cord. - User’s Manual. - Quick Reference Manual. - Software Starter Kit CD. - Ribbon Take-Up Core (mounted in printer).

  • Page 12: Installation

    The following sections will guide you through the installation of the printer. - Place the printer in a suitable location on a flat level surface that allows easy access to all sides of the printer. The printer should never be operated while resting on its side or upside down.
  • Page 13 AUTOMATIC feature is described on page 64. Fig. 3 – Printer Interfaces - Attach the AC power cord to the AC power receptacle in the rear of the printer (Fig. 4). Fig. 4 – Connection of power cord and ON/OFF switch...

  • Page 14: Installing The Print Head

    1.9.1 Installing The Print Head Make sure that the printer is turned off before installing the print head. The first step in setting up the printer is to install the thermal print head, if this has not already been done.
  • Page 15 Compuprint 6314/6414 - User Manual - Place the print head next to the connection cables. - Attach all cables to the corresponding connectors (see Fig. 6). Fig. 6 – Connecting the print head - Insert the guide pin in the corresponding hole on the print head group (see Fig. 7).
  • Page 16 Compuprint 6314/6414 - User Manual - Push the print head in and match the two markers on the top of the print head with the guide holes on the print head group (see Fig. 8). Fig. 8 – Front guide markers on the print head...

  • Page 17: Operation

    Fig. 9 – Controls and indicators All printer controls and indicators, except for the power switch, are located on the front panel of the printer. The power switch is located on the left hand panel at the rear of the printer.

  • Page 18: Powering The Printer On

    Adhesive backed labels that DO NOT lay flat on the backing liner may jam the printer. This can cause the label to peel off the liner. The exposed edges may stick to the label guides and rollers inside the printer.

  • Page 19: Loading Labels Inside The Printer

    You can open the label loading area by lifting the hinged media cover on the right side of the Printer. Fig. 10 is affixed on the inside of the cover and illustrates the various parts of the printer involved in labels and ribbon handling.
  • Page 20 Compuprint 6314/6414 - User Manual - Move the print head lock lever (11) to the open position (14) (see Fig. 11). - Insert the label roll (3) onto the corresponding roll shaft. - Move the label roll lock lever (4) to the vertical position. Be careful not to block the movement of the label roll itself.
  • Page 21 Compuprint 6314/6414 - User Manual Fig. 12 – Label roll insertion and detail of paper path/sensor - Move the print head lock lever (11) to the closed position (13) (see Fig. 13). Fig. 13 – Closing the print head assembly...

  • Page 22: Loading Labels From Outside The Printer

    If the label roll does not meet specifications or if the labels are on a continuous form, they are loaded from outside the 6314/6414 printer (if a continuous form is used, they are stacked), and their free end is fed through the rear paper input slot (see Fig. 15).

  • Page 23: Adjusting The Print Head Pressure

    Therefore, the 6314/6414 printer is equipped with a numbered ratchet that can be used to adjust the pressure of the print head on the right side (see Fig. 16).

  • Page 24: Loading The Ribbon

    Compuprint 6314/6414 - User Manual 2.2.4 Loading The Ribbon When printing by thermal transfer, the ribbon must be loaded as follows, after opening the label loading area and studying the figure on the inner side of the cover (see Fig. 10 on page 19): - Move the print head lock lever (11) to the open position (14) (see Fig.

  • Page 25: Printer Options

    Compuprint 6314/6414 - User Manual 2.3 Printer Options 2.3.1 Tear-Off And Tear-Off Strip Tear Off mode is where each label is printed and then positioned over the tear bar and waits for the user to remove it before the next label is printed.

  • Page 26: Label Peel Off (Optional)

    2.3.2 Label Peel Off (Optional) The printer can be set up to automatically peel labels off the backing liner and dispense them one at a time while rewinding the liner. This configuration requires routing the liner through the rollers on the Peel/Tear assembly and the use of the printer’s internal rewinder.
  • Page 27 - With one hand holding the liner in the slot, rotate the rewinder counterclockwise until the liner is taut on the rewinder spindle. Verify the leading edge of the first label is still behind the tear bar of the Peel/Tear assembly. - Close the print head. Compuprint 6314/6414 - User Manual...

  • Page 28: Label Batch Rewind (Optional)

    Fig. 21 – Installed peel-off system - Close the media cover. - Under the Set Printer Mode in the Enabling And Modes Menu, set the printer to Peel Off Mode. 2.3.3 Label Batch Rewind (Optional) The label batch rewind option enables you to print media and have it wrap around the rewinder.

  • Page 29: Installing The Cutter (Optional)

    Fig. 22 – Detail of the paper path in the rewinder guide Under the Set Printer Mode in the Enabling And Modes Menu, set the printer to Rewinder Mode. 2.3.4 Installing The Cutter (Optional) - Set the printer power switch to O (OFF).

  • Page 30: Installing The Nic Board (Optional)

    - To remove the two screw and the optional board mask. Insert the NIC board and to block it by the screw. Insert the LAN cable in the NIC board connector and power on the printer. The NIC board is automatically enabled and available for use.

  • Page 31: Printing Adjustments

    2.4.1 Label Variations And The TOF/Paper Out Sensor Your printer is equipped with a sensor that is used to detect the TOF (Top-of-Form) position as well as a paper out condition. Depending on the type of media used, the sensor will either “see through”...

  • Page 32: Running The Calibrate Via The Menu

    LCD, such as “PAPER FAULT” or “PAPER OUT”. 2.4.3 Running The Calibrate Via The Menu Sequence Of Operations The printer is equipped with a paper sensor which is necessary for perfect alignment of the paper under the print head. Sequence of operations necessary for a correct calibration: - To select what the paper sensor must be calibrate (Transmissive / Reflective).
  • Page 33 Calibration is enabled via the front panel by using the Enter key and navigating through the menu. Verify that the media installed in the printer matches the Paper Sensor Mode option (Transmissive, Reflective, or Verify that the Media sensor is horizontally positioned to permit sensing of the notch, gap, or black stripe (see “Media Sensor Horizontal Adjustment”...

  • Page 34: Cleaning

    This general cleaning will insure that all parts are free of residue which may degrade print quality. The media path and print head should be cleaned each time a new roll of media is installed in the printer. 2.5.2 Print Head As you use your printer, the print head may become dirty resulting in poor print quality.
  • Page 35 Compuprint 6314/6414 - User Manual Fig. 26 – Front of the printer with ribbon pushed to the side - Gently rub a cotton swab with Isopropyl alcohol across the print head heating elements (light brown area). Fig. 27 – Front of the printer with the print head being cleaned...

  • Page 36: Configuring The Printer

    ONFIGURING THE PRINTER 3.1 Control Panel The printer is equipped with a control panel (see Fig. 28) containing three function keys, three LEDs, and an alphanumeric display (2 lines x 16 characters) for operating messages. Fig. 28 – Control panel...

  • Page 37: Function Keys And Leds

    Ready when brought back on line. The message OFF LINE appears on the display. Off: the printer is in the off line following a check function (in this case the Check LED flashes) or the printer is in menu mode.

  • Page 38: Configuring The Printer

    Compuprint 6314/6414 - User Manual 3.2 Configuring The Printer 3.2.1 Overview The configuration process is carried out using the printer configuration keys on the control panel and includes the following: - Configuring the printer for different host interface options. - Customizing label formats.
  • Page 39 Torque Ribbon Rewinder Torque Horizontal Offset Adjustment Set Time and Date Override Print Parameters Fig. 29 – Menu Map Compuprint 6314/6414 - User Manual (power off mode) ENTER + POWER ON Communication Parameters Diagnostic Menu Paper Sensor Menu Run Automatic Pres.

  • Page 40: Menu Navigation

    During the operation don’t press Esc function key otherwise the changes will be looses. 3) At the power on, the printer display shows ON LINE or OFF LINE at the first line and the series of 11 characters at the second line.

  • Page 41: Moving Within The Configuration Menu

    You can select different options and save them as the power on default. To configure the printer, it must be offline. If the Ready indicator is lit, press and release the Enter key to place the printer offline. When the printer is offline, OFFLINE appears on the top line of the LCD.
  • Page 42 Compuprint 6314/6414 - User Manual Changing printer settings, such as print speed or emulation, is referred to as configuration. You can configure the printer through the control panel via the following menus: - File Menu - Enabling And Modes - Printer Settings...

  • Page 43: File Menu

    This item allows you to delete, all or individually, the files presents in the flash contents that have previously been stored on the printer, such as label designs, and fonts or graphics. Compuprint 6314/6414 - User Manual ENTER DELETE FILES...

  • Page 44: Factory Reset Functions

    Compuprint 6314/6414 - User Manual 3.3.1 Factory Reset Functions The factory reset function influences the following parameters: SET PRINTER MODE PAPER SENSOR MODE PRINT METHOD MODE POWER UP STATUS POWER UP ACTION CLOSING HEAD ACTION VERTICAL OFFSET ADJUSTMENT BACKFEED ADJUSTMENT...

  • Page 45: Others Parameters

    Compuprint 6314/6414 - User Manual 3.3.2 Others Parameters The following parameters are automatically saved in NVM memory and are not influenced by the factory reset function: SELECT LANGUAGE EMULATION SELECTION PASSWORD SELECTION LABEL LENGTH (in CZL emulation) RESET USER COUNTER...

  • Page 46: Enabling And Modes

    Compuprint 6314/6414 - User Manual 3.4 Enabling and Modes This menu contains all the items necessary for activating the sensors and optional features, including the operating modes of the printer itself. Its structure is illustrated in the following figure. FILE MENU...

  • Page 47: Set Printer Mode

    - REFLECTIVE: this item enables the reflection mode and must be used when the support is completely opaque and there is a black tick mark on the back of the support itself. - CONTINUOUS : this item disables the paper sensor and allows the printer to print a label of any length.

  • Page 48: Password Selection

    - all changeable parameters of all menu are dependent on the password. 3.4.6 Power Up Configuration With this function it is possible to set the printer state and an action that the printer performs automatically after the power up. Press the Enter key to select the submenu POWER UP STATE.

  • Page 49: Printer Settings

    3.5 Printer Settings The structure of this menu is illustrated in the following figure. The parameters in this menu correspond to those printing parameters the printer uses as default, if it does not receive any other value from software. ENABLING AND...

  • Page 50: Vertical Offset Adjustment

    This function sets the label length. The printer can print on labels that are separated by a reference (gap, black mark or a hole) and on a continuous form. In this case you must inform the printer of the length of the label to be printed (in dots, millimeters or inches).

  • Page 51: Maximum Label Length Selection

    The slew speed is indicated in inches per second (ips). The value range is between 2 and 10 in steps of 0.5 ips (Depending on the model that you have). Compuprint 6314/6414 - User Manual...

  • Page 52: Backfeed Speed Selection

    Compuprint 6314/6414 - User Manual 3.5.8 Backfeed Speed Selection This function sets the backfeed speed. Press Enter function key to enter in the BACKFEED SPEED sub-menu: - nn: scroll through the numerals with the Scroll function key, and then confirm with the Enter function key up to the last cursor position, when the menu item appears.

  • Page 53: Horizontal Offset Adjustment

    3.5.14 Set Time And Date With this function it is possible to set the time and the date for the printer, if an RTC (real time clock) is installed. In case this function is selected when this device is not present, the display shows a blinking warning message.

  • Page 54: Emulation Parameters Cdl Menu

    This can be useful when you replace a previously installed printer or you need to center all text on a pre-printed label without altering the software. Press Enter function key to enter in the VERTICAL OFFSET sub-menu:...

  • Page 55: Backfeed Offset

    Press Enter function key to enter in the LABEL ZERO OFFSET sub-menu: - This item, which refers to three standard printer models, can be set at 210*, 220 or 110, and sets the zero of reference for offset commands that refer to it. In all cases, the coordinate of line 0 corresponds to the lower edge of the label.

  • Page 56: Column Offset

    Compuprint 6314/6414 - User Manual 3.6.5 Column Offset This function sets the value of the column offset. It is possible to move the printout image respect to physical edges of the label through the column offset. By this item (which can be overwritten via software) you can move all the fields in the label right with respect to the left lower corner edge of the form.

  • Page 57: Emulation Parameters Czl Menu

    3.7 Emulation Parameters CZL Menu According to the emulation installed on the printer, it is necessary to set the corresponding emulation parameters, which are different for all the emulations. Therefore the emulation parameters menu differs according to the installed emulation.

  • Page 58: Set Delimiter Character

    Compuprint 6314/6414 - User Manual 3.7.3 Set Delimiter Character This function (SET DELIMITER CHARACTER) allows to change the default character 2C (hex). Press Enter function key to enter in the DELIMITER CHAR sub-menu. Scroll through the numerals with the Scroll function key, and then confirm with the Enter function key.

  • Page 59: Emulation Parameters Cpl Menu

    3.8 Emulation Parameters CPL Menu According to the emulation installed on the printer, it is necessary to set the corresponding emulation parameters, which are different for all the emulations. Therefore the emulation parameters menu differs according to the installed emulation.

  • Page 60: Error Report

    Compuprint 6314/6414 - User Manual 3.8.2 Error Report This function allows, if enabled, to print an error report on the label. Press Enter function key to enter in the ERROR REPORT. sub-menu. Press Scroll function key to scroll through the various items of this function: - DISABLED.*: this parameter disables the error report.

  • Page 61: Diagnostic Menu

    This item indicates the print head type installed on the printer (intelligent print head or not intelligent print head). This item show the quantity of printed labels. Compuprint 6314/6414 - User Manual ENTER RUNNING PAPER SENSOR ADJUST PAPER SENSOR MOD...

  • Page 62: Run Automatic Adjustment

    (see 3.9.2 below) must be selected depending on whether the gap or the black tick mark are present. At this point, the printer performs a series of actions, at the end of which, if the calibration sequence is successful, the display shows the blinking message PAPER SENSOR ADJUSTMENT DONE, otherwise FAILED.

  • Page 63: Run Manual Adjustment

    3.9.5 Run Manual Adjustment This function enables the printer to calibrate the paper sensor manually. This function is useful in the case of problematic media (e.g. preprinted labels). Press Enter function key and follow the instructions shown on the display.

  • Page 64: Communication Parameters Menu

    Compuprint 6314/6414 - User Manual 3.10 Communication Parameters Menu Press Enter function key and hold it while Power On the printer to enter in the COMMUNICATION MENU and be able to value selection. COMMUNICATION PARAMETERS Fig. 38 – Structure of Communication Parameters Menu...

  • Page 65: Serial Interface

    SELECTION SCROLL DATA BITS NUMBER SELECTION SCROLL STOP BITS NUMBER SELECTION SCROLL Xon/Xoff PROTOC. SELECTION Fig. 39 – Structure of Serial Interface Menu Compuprint 6314/6414 - User Manual BAUD RATE ENTER 9600* 19200 SCROLL 38400 1200 2400 4800 PARITY ENTER...

  • Page 66: Data Bits Number

    The printer controls the flow of communication from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF character.

  • Page 67: Nic Interface

    SMTP MAIL SERVER ADDRESS SCROLL ENTER EMAIL NOTIF. ADDRESS SCROLL ENTER EMAIL PRINTER ADDRESS Fig. 40 – Structure of NIC Interface Menu Compuprint 6314/6414 - User Manual IP ASSIGNMENT FIXED* SCROLL DHCP IP ADDRESS 127.000.000.000 SUBNET MASK 255.255.254.000 GATEWAY ADDRESS 000.000.000.000 HOST NAME xxxx……….xxxx...

  • Page 68: Ip Assignment

    Compuprint 6314/6414 - User Manual 3.12.1 IP Assignment IP address assignment mode. - FIXED*: Assigns the static or fixed IP address. - DHCP: Assigns the dynamic IP address (DHCP protocol). - ARP: Assigns the user’s defined IP address (ARP protocol).

  • Page 69: Mail Server Address

    3.12.11 Contact The Contact is identified by a name. This function allows to create the name of the printer user; using a 14-character string. Use the Scroll function key to increase the values in one field and the Enter function key to move to the next field.

  • Page 70: Troubleshooting

    Compuprint 6314/6414 - User Manual Problem Blank labels are printed. Nothing is printed and the paper does not move. The label is in the wrong position. A label is occasionally skipped. It is not possible to calibrate the sensor and/or the printer continues indicating blocked paper.
  • Page 71 The power cable has not been properly connected. The wrong language has been selected. Table 5 – Troubleshooting Compuprint 6314/6414 - User Manual Solution Follow the procedure described in section 2.2.4 on page 24 exactly; making sure that the previously...

  • Page 72: Printer Specifications

    Compuprint 6314/6414 - User Manual Printing type Resolution Maximum printing speed Flash memory Ram memory Data Flash Maximum printing width Maximum printing length w/standard memory Maximum printing length w/16MB exp. memory 2514 mm. at 203 dpi or at 300 dpi...
  • Page 73 − 7 mil direct thermal paper tag-stock − 3,3 mil direct thermal film, permanent acrylic adhesive Roll or continuous form (with or without slots), labels, cards, transparents Table 12 – Label specifications Compuprint 6314/6414 - User Manual (Half Rewinder) Coated Paper, permanent acrylic...
  • Page 74 Compuprint 6314/6414 - User Manual Length Width Ribbon types Bar codes Fonts Graphics Automatic cutter, internal media rewinder, peel-off dispenser, LAN Ethernet interface. UL, CSA, TUV, CE. RIBBON SPECIFICATIONS 450 meters Max. 118 mm. Wide Spectrum Wax Ribbon Wax Resin Blend Ribbon...

  • Page 75: Conformity Declaration

    Compuprint 6314/6414 - User Manual ONFORMITY ECLARATION 6.1 EEC Regulations This equipment conforms to the EEC Directive 89/392 (the sound pressure, measured according to ISO 7779, does not exceed 70 dBA), EEC 89/336 for electromagnetic compatibility and EEC 73/23 for device safety.

  • Page 76: Serial Port Wiring

    Compuprint 6314/6414 - User Manual RS 232 serial port pin assignment (DB9 plug) ERIAL Pin number Signal SRTS Table 17 – RS232 serial port pin assignment IRING...

  • Page 77: Index Of Figures

    ... 49 ETTINGS CDL M ... 54 ARAMETERS CZL M ... 57 ARAMETERS CPL M ... 59 ARAMETERS ... 61 ... 64 ARAMETERS ... 65 NTERFACE ... 67 Compuprint 6314/6414 - User Manual IGURES ... 21 ... 35 ... 35...

  • Page 78: Index Of Tables

    Compuprint 6314/6414 - User Manual 1 – F ABLE UNCTION KEY FUNCTIONS 2 – LED ... 37 ABLE FUNCTIONS 3 – H ABLE OW TO CONFIGURE THE PRINTER TO 4 – P ABLE ARAMETERS INFLUENCED BY FACTORY RESET FUNCTION 5 – T ...

This manual is also suitable for:

6414

Table of Contents