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Compuprint 4247 Serial Matrix Printers Compuprint 4247 Model Z03 Printer: User’s Guide MAN10297.00.00...
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Before using this information and the product it supports, read the information in “Notices” on page 185. First edition (October 2011) This edition applies to the Compuprint 4247 Z03 printer and to all subsequent releases and modifications until otherwise indicated in new edition.
Locking printer configuration menu . . 40 Chapter 1. Getting Started ..1 Configuration categories . . 40 Setting up the 4247 Model Z03 Printer . Configuration storage . . 40 Choosing a suitable location . Attachment .
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Print Language . . 64 Paper Source . 107 Emulation Mode. . 65 Front Forms Backup . . 108 Media Size Priority . . 66 Rear Forms Backup . . 108 Bar Code Mode . . 67 Continuous Forms Linking . .
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Branch circuits and grounding. . 176 Chapter 19. Problem Solving ..155 Appendix B. 4247 Model Z03 - Using Status Code and Problem Listings . . 155 Configuration Menu..177 Status Code and Messages Displays .
. 24 Ribbon cartridge . . 12 Closing the tractor gear protection cover Aligning the cartridge pins with the locking 4247 Z03 Printer operator panel . . 27 grooves . . 13 Example of LPI and page length . 62 Example of LPI and page length .
The word Attention calls attention to the possibility of damage to a program, device, system, or data. Attention notices are not numbered. Examples of an Attention notices: Attention: This printer has nominal AC input power requirements (see “4247 Model Z03 Printer nominal AC input power requirements” on page 3).
Safety precautions Electrical safety This printer is inspected and listed by recognized national testing laboratories, such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards Association (CSA) in Canada. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards.
Connecting or disconnecting a communication port, a teleport, or an attachment connector DANGER <1-14> Switch off printer power and unplug the printer power cord before connecting or disconnecting a communication port, a teleport, or other attachment connector. Servicing during an electrical storm DANGER <1-13>...
How to use this guide This guide describes the basic operating procedures for the 4247 Model Z03 printer. This information is useful to those who install or operate the printer, or for those who supervise printer operations. You need only basic operating experience to use this printer.
It also contains information on the electrical and environmental requirements, cabling information, and forms specifications. v Appendix B, “4247 Model Z03 - Configuration Menu,” on page 177 contains a hierarchical representation of the Configuration Menu. v Appendix C, “Printer driver support,” on page 179 contains information about downloading drivers for your printer.
Completing printer setup . . 26 This section guides you through setting up your 4247 Model Z03 printer. The partial table of contents at the beginning of the chapter shows the procedures involved in this setup process. Refer to this list for specific procedures and page locations.
Setting up the 4247 Model Z03 Printer Choosing a suitable location CAUTION: <2-81> The 4247 Model Z03 printer has an optional printer pedestal. If the printer is installed on any other stand or surface, this stand or surface must support the printer weight of 33 kg (73 lb) and withstand the print action vibration.
These should include the following checks and any other required by local regulations. v Check the AC voltage at all associated power receptacles (see “4247 Model Z03 Printer nominal AC input power requirements”). v Check that all associated power receptacles are properly grounded.
Checking the carton contents Review the following list of contents as you unpack the shipping container. Contact your point of purchase if any items are missing. v 4247 Model Z03 Printer v Power cord v Printer documentation v Controller Board...
Keep the packing material in a safe place. It should be used if you need to repack the printer for shipment. CAUTION: <2-82> The 4247 Model Z03 printer weighs 33 kg (73 lb). Two persons are required to lift it. CAUTION: <2-83>...
Locating Printer Parts Refer to the following illustrations to familiarize yourself with the 4247 Model Z03. Front view Figure 5. Front view of the printer Inside view Figure 6. Inside view of the printer Chapter 1. Getting Started...
Removing the shipping locks 1. Open the tractor area cover and make sure that you remove all shipping locks, including the 2 knurled shipping lock screws. Store the locks with the packing material. Figure 9. Opening the tractor area cover and removing the shipping locks 2.
v Limit your movement. Your movement can create static electricity that, when released to the Controller Board, can damage the electronic components on the Controller Board. Sliding your foot across carpeting is an example of how you create unwanted static electricity. v Handle the Controller Board only by the edges and prevent others from making direct contact with it.
4. Align the left and right sides of the Controller Board with the guides in the printer and slide it into the slot. Figure 12. Sliding the board in the slot. 5. Gently push the Controller Board into the printer until it is seated in the connector inside the printer.
Installing the operator panel overlay Figure 14. Printer Operator Panel 1. Remove the protective film from the printer operator panel display. 2. Remove the paper backing from the back of the overlay. 3. Carefully align the overlay ensuring free movement of the operator panel keys. 4.
5. Align the cartridge pins with the locking grooves on the left and right cartridge supports. Figure 16. Aligning the cartridge pins with the locking grooves 6. Position the ribbon guide over the printhead, holding it perpendicular to the print head. Figure 17.
8. Position the snap arm with the small lever up onto the ribbon lift assembly. Push the snap arm down onto the ribbon lift assembly until it snaps into place. Figure 18. Positioning the snap arm 9. Align the ribbon mounting pins on the left and right side of the ribbon cartridge with the slots in the cartridge supports.
Connecting the power cord Do not connect the power cord until the “Performing a power-receptacle safety-check” on page 3 has been successfully completed. DANGER <1-11> Your country may require an approved power cord and plug. Ensure that you have the correct power cord and plug. Use this cord and plug only with an approved, correctly-installed power receptacle.
Turning on the printer 1. Turn on the printer, press the power switch to the | position (ON). Figure 21. Turning on the printer 2. Wait until the message 4247 appears, all segments (or character elements) of the LCD on the operator panel display are lighted, and DIAGNOSTICS IN PROGRESS appears, then is replaced by the READY message.
6. Press RETURN to return to the Configuration Menu. Press START. The printer displays: PRESS ENTER TO SAVE Press Start Not To Save 8. Choose between one of these options: v If you want to use the selected display language as the printer default for this session only (the printer will use the existing defaults the next time it is turned on), press Start.
2. Unlock the tractors by moving the sprocket levers up. Slide the left tractor to the left. Figure 23. Unlocking the tractors 3. Space the paper guides along the tractor bar. Open the sprocket covers of the left and right tractors. Figure 24.
4. Put the left sprocket holes of the form over the left tractor pins. Close the left tractor sprocket cover. Figure 25. Placing the form on the tractor pins 5. Move the right tractor until the right sprocket holes of the form fit on the right tractor pins.
To position the paper for the first column printing, move both tractors aligning the left edge of the form with the 11 spacer on the printer base. Note: Aligning the left-hand edge of the paper past the 22 spacer on the printer cabinet will cause the paper to be misaligned with the Paper Load Sensor resulting in a '001 End of Forms' error.
4. Press ENTER or START to print this test. The READY indicator comes on and printing begins. Press STOP if you want stop the test before it completes printing. 5. Wait for the printer to stop printing and the READY indicator to go off. 6.
3. Align the hooks on both sides of the second tractor with the pins on the first tractor. Push the second tractor on the pins until it is fully engaged. Figure 30. Installing the second tractor 4. Connect the second tractor to the first. Figure 31.
6. Rotate the second tractor into the closed operating position. Figure 33. Rotating the second tractor into the closed operating position 7. To load paper onto the first tractor when the second tractor is installed, rotate the second tractor out and insert paper between the two tractors. (See “Loading fanfold paper”...
Removing the optional second tractor If you need to remove the second optional push tractor, turn the printer off. 1. Disconnect the connector cable and press on the push buttons on either side to disengage the tractor. Then pull the tractor off. Figure 35.
Printing a configuration sheet You have just completed a setup and checkout of the printer. For the instructions on attaching your 4247 printer to your computer and configuring the 4247 printer for your printing applications, please see “Attaching the 4247 Printer to your computer.” We recommend that you now print your printer configuration defaults.
Controller Board with parallel interface and Controller Board with parallel interface, Ethernet 10/100 BaseT LAN interface. Serial interface, and USB interface. Software driver selection See Appendix C, “Printer driver support,” on page 179 for information about selecting printer drivers. Completing printer setup Your 4247 Printer is now ready to use with the configuration parameters set to manufacturing defaults.
This chapter describes the function of the operator panel. The operator panel contains 3 status indicators, a 2-line by 24-character display panel, 14 printer function keys, and an audible alarm. Figure 37. 4247 Z03 Printer operator panel Status Indicators The following status indicators appear on the operator panel:...
– An intervention required condition (if the error has been corrected) – After pressing STOP v After pressing ENTER or START to run a test in the Operator Print Tests menu v After a successful partial reset to ready after pressing CANCEL PRINT to exit the Operator Print Tests The READY indicator is not lighted because of one of the following conditions: v After pressing STOP...
v The printer receives a command from the host to turn on the alarm v An invalid key press is attempted v The SET TOP OF FORM key is pressed To turn a beeping alarm off, press STOP. You can disable the audible alarm. See “Alarm Control”...
097 FUNCTION DISABLED MENU LOCKED For more information on the Menu Lock function, see your system programmer or the 4247 Printer Model X03/Z03: Programmer Manual. For more information on configuration parameters and values, see “Checking and changing parameter values” on page 38.
Adjusting forms Press SCROLL/MICRO or SCROLL/MICRO to move the form 0.176 mm (1/144 in.) in the direction of the arrow each time you press the key. If you continue to hold down the SCROLL/MICRO key, the forms move continuously until you release the key. When the printer is at the top of the forms and the SCROLL/MICRO keys are used, the new forms position is now the top of forms.
RETURN RETURN function Pressing RETURN in the Configuration Menu returns to the previous level of the menu, unless the printer already displays: CONFIGURATION MENU Configuration Storage If Configuration Menu is displayed, the printer exits the menu and becomes not ready. Note: If you have made configuration changes and have not saved them in a Custom Set, the display will prompt you to save the changes.
The forms path selected by PARK/PATH also becomes the current value for Paper Source in the Printer Setup category. See “Paper Source” on page 107. LINE FEED This function is valid only when the printer is not ready. Press LINE FEED to cause the printer to advance the forms one print line, based on the current LPI setting.
If you specify Immediate Eject for Continuous Forms Eject Mode parameter (default value) in the Printer Setup category, press LOAD/EJECT to immediately make the printer not ready. The printer displays: 003 FORMS EJECTED PRESS LOAD and advances the form so that you can tear off the form at the perforation and remove it from the printer.
The Set Top of Form function is available only when the printer isnot ready, and the paper is loaded to the print line. This key can be used only for the continuous forms paper sources. Press SET TOP OF FORM to set the top of form position for continuous paper sources only.
If an error condition appears on the operator panel display, pressSTOP to: v Clear the error message from the display v Stop the printer alarm from beeping. CANCEL PRINT When this key is pressed while the printer is active and online, the attachment sends a “cancel request”...
Checking and changing parameter values Checking and changing Configuration Parameter Values is done in the Configuration Menu, which is entered with the MENU key. The Configuration Menu is divided into three levels: v Category v Parameter v Value Note: Do not change Parameter Values during a print job; data may be lost. Press MENU to enter the Configuration Menu.
Exiting the configuration menu You may quickly exit the Configuration Menu and make the printer ready by pressing START. You may also exit the menu and make the printer not ready using the RETURN key. These two methods maintain the changes you have made to the configuration.
Press ENTER to Save Press RETURN to Not Save 3. If you do not want to store your changes (they will be lost when you turn off the printer), press RETURN again and the printer will exit the menu and become not ready.
Table 1. Configuration storage category (continued) Parameters Values Default Recall Custom Set Custom Set A-H Power-On Custom Set Last Used Custom Set A-H Last Used Power-On Paper Source Front Front Rear Last Used Recall Factory Defaults Note: Use Recall Factory Defaults to set all the parameters to the manufacturing default values. See “Recall factory defaults”...
Table 3. IPDS Configuration Category (continued) Parameters Values Default Emulation Mode 4247 4247 4224 4230 Media Size Priority Standard Alternate Alternate Bar Code Mode High High Computer Selected Graphics Mode High High Computer Selected Alarm Control Disabled Enabled Enabled ASCII Configuration Table 4 lists the parameters available for the ASCII Configuration Category.
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Table 4. ASCII Configuration (continued) Parameters Values Default † Print Quality Fast Draft Quality DP Quality DP Quality (When emulation is set to Epson-FX) Courier Gothic OCR-A OCR-B Host Fast Draft Disabled Enabled Enabled NLQ Typeface Courier Courier Gothic (When emulation mode is set to 4247, 4202 III XL, 2381) Character Set Italics...
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Table 4. ASCII Configuration (continued) Parameters Values Default Parallel Interface PC Parallel PC Parallel Interface Type 1284 Parallel Parallel Interface Input Buffer Size 128K Parallel Interface Enabled Enabled Select-In Signal Disabled (When emulation mode is set to Epson-FX) Parallel Interface Disabled Disabled AutoFeed XT...
Table 4. ASCII Configuration (continued) Parameters Values Default LAN Interface* Example: 000.000.000.000 000.000.000.000 Default Gateway LAN Interface* 14 characters (max) 4247_xxxxxx Host Name LAN Interface* 14 characters (max) Workgroup Workgroup Name LAN Interface* Disabled Disabled SMTP Service Enabled LAN Interface* Example: 000.000.000.000 000.000.000.000 Mail Server Address...
Table 5. Printer setup (continued) Parameters Values Default Graphics Print Direction Unidirectional Unidirectional Bidirectional Perforation Safety Disabled Disabled Enabled Jam Sensors Enabled Enabled Disabled Printer adjustment Table 6 lists the parameters available for the Printer Adjustment Category. Refer to Chapter 9, “Printer Adjustments” for detailed information on setting these parameters.
Power on reset Table 7 lists the parameters available for the Power On Reset. Refer to Chapter 10, “Power-On Reset (POR),” on page 127 for detailed information on setting these parameters. Table 7. Power On Reset Parameters Values Default Power On Reset Display Language Table 8 lists the parameters available for the Display Language Category.
Quiet Print Table 10 lists the parameters available for the Quiet Print category. Refer to Chapter 13, “Quiet Print,” on page 133 for detailed information on setting these parameters. Table 10. Quiet Print Category Parameters Values Default Quiet Print Hex Print Table 11 lists the parameters available for the Hex Print category.
Save current values in custom sets The Save Current Values stores the current values of the configuration parameters to one of the eight custom sets (described in “Custom sets” on page 49). You can save the current values to: v Custom Set A v Custom Set B v Custom Set C v Custom Set D...
Recall custom set values The Recall Custom Set values recalls configuration parameters previously stored. (Custom sets are described in “Custom sets” on page 49.) You can recall current values from: v Custom Set A v Custom Set B v Custom Set C v Custom Set D v Custom Set E v Custom Set F...
Power-on custom set The Power-On Custom Set is the custom set that is used when the printer is turned on. The Last Used value means the custom set used before the printer was turned off is to be used as the power-on custom set. You can change the Power-On Custom Set to: v Last Used (Default) v Custom Set A...
Power-on paper source The Power-On Paper Source allows you to select which paper source is to be used when the printer is turned on. The Last Used value means that the paper source used before the printer was turned off is to be used as the power-on paper source. You can change the Power-On Paper Source to: v Front (Default) v Rear...
Recall factory defaults This function sets all parameter values to the original manufacturing default values, except Vital Product Data and Printer Address. These settings can only be changed through their own menu selection. The printer is shipped with all of the custom sets set to manufacturing default values and custom set A as the power-on custom set.
Printing custom sets Use this function to create a printout of the eight custom set values. On the first page of the printout, each custom set is identified as either In Use or as Factory Defaults. In Use At least one value in the custom set is different from the factory default value.
Chapter 5. Attachment Options This chapter describes the procedures for setting your printer attachment. Your printer is capable of attaching individually through the following attachment interface options: v Bidirectional IEEE 1284 Parallel v Serial RS232/C 9-Pin v USB 2.0 v ASCII Ethernet 10/100 BaseT LAN v ASCII-IPDS Ethernet 10/100 BaseT LAN The attachments you have depend on what you requested at the time you placed your order for the printer.
Chapter 6. IPDS Configuration Characters Per Inch (CPI). . 59 Print Language . . 64 Lines Per Inch (LPI) . 60 Emulation Mode. . 65 Maximum Print Position (MPP). . 60 Media Size Priority . . 66 Maximum Page Length (MPL) . .
Lines Per Inch (LPI) You can set the lines per inch (LPI) for the printer to either of the following values: v 6 (Default) Note: This parameter can be overridden by the computer. To change or check the LPI, follow these steps: 1.
To change or check the MPP value, follow these steps: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU IPDS Configuration 3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays IPDS Configuration Maximum Print Position 5.
Figure 38. Example of LPI and page length Note: This parameter can be overridden by the computer. To change or check the MPL, follow these steps: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU IPDS Configuration 3.
1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU IPDS Configuration 3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays IPDS Configuration Print Quality 5. Press ENTER to display the current value. 6.
Print Language The following print languages are available on the printer when attachment is set to LAN IPDS. The default is marked with an asterisk (*). You can select any print language that is available for your printer. Determine the value for the language setting you want from the following table: Table 13.
Table 13. Supported Print Languages (continued) Code Page Language 1140 USA/Canada + euro 1141 Austrian/German + euro 1142 Danish/Norwegian + euro 1143 Finnish/Swedish + euro 1144 Italian + euro 1145 Spanish/Spanish Speaking + euro 1146 English (UK) + euro 1147 French plus euro 1148 International 5/Belgian New + euro...
Notes: 1. The printer performs a partial reset to put any change to this parameter value into effect when you exit the Configuration Menu with START or RETURN. Buffered data will be lost. 2. When changing the value of the Emulation Mode, verify the Data Stream and the Printer Address you have set.
CONFIGURATION MENU IPDS Configuration 3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays IPDS Configuration Media Size Priority 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for media size priority is displayed. 7.
8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu” on page 39. Graphics Mode This parameter is available only if the IPDS feature is installed and the IPDS data stream is selected. Changing the value of this parameter can affect throughput in some printing environments.
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CONFIGURATION MENU IPDS Configuration 3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays IPDS Configuration Alarm Control 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for alarm control is displayed. 7.
Chapter 7. ASCII Configuration Characters Per Inch (CPI). . 71 Maximum Page Length . . 91 Lines Per Inch (LPI) . 72 Parallel Interface. . 92 Maximum Print Position (MPP). . 73 Interface Type . 92 Maximum Page Length (MPL) . .
To change or check the CPI value, follow these steps: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU ASCII Configuration 3. Press ENTER. The printer displays ASCII Configuration Characters Per Inch 4. Press ENTER to display the current value. 5.
Maximum Print Position (MPP) The maximum print position (MPP) equals the number of characters the printer prints on a line. The default value is 136. The CPI setting you choose directly influences the MPP value you select. The MPP and CPI settings determine the length of the print line. The maximum line length for the printer is 345.44 mm (13.6 in.).
Maximum Page Length (MPL) You can set the maximum page length (MPL) for the printer from 1–880 lines, depending on the LPI setting. The default value is 66 lines. MPL equals the number of print lines the printer can print on a page. MPL is the page length stated in number of print lines.
Perforation Skipping Use this parameter to create a bottom margin on your printed page, if the host data stream does not create a bottom margin. The range of values is 0 to 879 lines, at 8 lpi. The default value is 0. To change of check perforation skipping, follow these steps: 1.
7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu” on page 39. Print Language The following print languages are available on the printer when attachment is set to Parallel, Serial, USB, or LAN ASCII.
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Code Page (When emulation Code Page (When emulation is set to 4247, 4202 III XL, is set to Epson-FX) 2381 Personal Printer) Language Canadian French Arabic Danish/Norwegian PC Data, Cyrillic, Russian Greek (New) + euro Thai OCR-A OCR-B Latin 2 (ISO 8859-2) Latin 3 (ISO 8859-3) Latin 4 (ISO 8859-4) Cyrillic (ISO 8859-5)
4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays ASCII Configuration Print Language 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired language value is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8.
7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu” on page 39. Host Fast Draft You can set the Host Fast Draft Parameter to the following values: Enabled (Default) If you select Enabled, the highest print speed (lowest print quality) available through the data...
3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU NLQ Typeface 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for NLQ Typeface is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value.
Printer Compatibility 3 (Automatic Line Feed on Carriage Return) You can set the printer to perform an automatic line feed on carriage return. You can set this value to: Disabled No line feed is performed after a carriage return. (Default) An automatic line feed is performed after a carriage return.
Printer Compatibility 4 (Automatic Carriage Return on Line Feed) This parameter is displayed when emulation mode is set to 4247, 4202 III XL, or 2381 Personal Printer. You can set the printer to perform an automatic carriage return on a line feed. You can set this value to: Disabled No automatic carriage return is performed after a line feed.
Printer Compatibility 5 (Form Feed Suppression) This parameter is displayed when emulation mode is set to 4247, 4202 III XL, or 2381 Personal Printer. You can set the printer to suppress host form feed commands or to honor all host form feeds.
Printer Compatibility 6 (Init) You can set the printer to detect the Init signal and perform a partial reset when active or to ignore the signal. You can set this value to: Disabled Init signal detection disabled. No action occurs when Init is activated. Enabled Init signal detection enabled.
Printer Compatibility 7 (Condensed Print) This parameter is displayed when emulation mode is set to 4247, 4202 III XL, or 2381 Personal Printer. You can set the printer CPI value for condensed print when a Shift In control is received from the data stream. For more information, see the 4247 Model X03 Printer Programmer Manual.
Printer Compatibility 8 (Slashed Zero) You can set this value to: Disabled All printed zeros will appear without a slash. (Default) Enabled All printed zeros will appear with a slash. To change or check the slashed zero, follow these steps: 1.
Printer Compatibility 9 (20 CPI) This parameter is displayed when emulation mode is set to 4247, 4202 III XL, or 2381 Personal Printer. You can set the printer to allow 20 CPI condensed print from the data stream. For more information, see the 4247 Model X03 Printer Programmer Manual. You can set this value to: Disabled Does not allow 20 CPI to be accessed by the data stream.
Alarm Control You can set the audible printer alarm to either of the following values: v Enabled (Default) v Disabled Note: Pressing Set Top of Form, and some unit check conditions sound the alarm, even if the alarm is disabled. To change or check the alarm control, follow these steps: 1.
Override Host Parameters Note: Host Override is not available for IPDS. Paper Source This parameter allows the printer to accept or ignore (override) the Paper Source selection commands that are sent by the host data stream. You can set Paper Source to: Disabled The printer accepts and processes commands received from the host data...
To change or check the Characters Per Inch setting: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU ASCII Configuration 3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays ASCII Configuration Override Host 5.
Override Host Lines Per Inch 7. Press ENTER to display the current value. 8. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Lines Per Inch is displayed. 9. Press ENTER to display the current value. An asterisk (*) is displayed in front of the selected value. 10.
Parallel Interface Interface Type This parameter allows you to set the system interface for the parallel attachment. You can set Interface Type to either of the following values: v PC Parallel (Default) v 1284 Parallel To change or check the Interface Type: 1.
4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays ASCII Configuration Parallel Interface 5. Press ENTER. 6. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays Parallel Interface Input Buffer Size 7. Press ENTER to display the current value. 8. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Input Buffer Size is displayed.
AutoFeed-XT This parameter is valid in Epson-FX emulation mode only and instructs the printer whether the host will determine if an automatic line feed is performed after a carriage return. You can set this value to: Disabled The function is determined by the setting of Printer Compatibility 3 – (Default) Automatic Line Feed on Carriage Return.
Serial Interface Interface Type This parameter allows you to select the Serial Interface attachment type. You can set Interface Type to: v RS-232C (Default) To change or check the Interface Type: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU ASCII Configuration 3.
ASCII Configuration Serial Interface 5. Press ENTER and the printer displays Serial Interface Input Buffer Size 6. Press ENTER to display the current value. 7. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Input Buffer Size is displayed. 8. Press ENTER. An asterisk (*) will be displayed in front of the selected value.
Baud Rate You can set the size of Baud Rate to: v 300 v 600 v 1200 v 2400 v 4800 v 9600 (Default) v 19200 v 38400 v 115200 To change or check the Baud Rate: 1. Press MENU. 2.
4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays ASCII Configuration Serial Interface 5. Press ENTER and the printer displays Serial Interface Parity 6. Press ENTER to display the current value. 7. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Parity is displayed.
Connection Type You can set Connection Type to: Local (Default) Printer is connected locally to a host computer. Remote Printer is connected remotely to a host computer through an external modem. To change or check the Connection Type setting: 1. Press MENU. 2.
LAN Interface IP Address Assignment You can set the IP Address Assignment to: v Fixed (Default) v DHCP To change or check the IP Address Assignment: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU ASCII Configuration 3.
5. Press ENTER and the printer displays LAN Interface IP Address 6. Press ENTER to display the current value. 7. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for IP Address is displayed. 8. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 9.
Default Gateway You can set the Default Gateway: For example, 000.000.000.000 (Default) These values set the Default Gateway address. This number is represented by a decimal notation. The decimal values are divided into four fields by periods. Each field's values can range from 0 to 255. To change or check the Default Gateway: 1.
ASCII Configuration LAN Interface 5. Press ENTER and the printer displays LAN Interface Host Name 6. Press ENTER to display the current value. 7. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Host Name is displayed. 8. Press ENTER. An asterisk (*) will be displayed in front of the selected value.
SMTP Service SMTP (Simple Mail Transfer Protocol) allows a mail server address to be entered into the printer configuration to send automated e-mail notifications with printer alert conditions. You can set the SMTP Service to: Disabled (Default) Disables the SMTP (Simple Mail Transfer Protocol) service (disables the reception/transfer/error service of the e-mail).
CONFIGURATION MENU ASCII Configuration 3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays ASCII Configuration LAN Interface 5. Press ENTER and the printer displays LAN Interface Mail Server Address 6. Press ENTER to display the current value. 7.
8. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 9. Press START or RETURN to exit the Menu. See “Exiting the configuration menu” on page 39. E-Mail Address (Sender) You can set the E-Mail Address (Sender) to: v 48 Chars (max) v Null String (Default) This function allows you to enter the sender's e-mail address (up to 48 characters...
8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu” on page 39. Front Forms Backup This setting applies to the paper loaded on the default tractor, if the second (optional) tractor is not installed. When the second optional tractor is installed, this setting applies to the paper loaded with this tractor.
Even if Rear Forms Backup is disabled, the SCROLL/MICRO can still be used for the paper path. You can define the rear forms backup to any one the following values: Enabled (Default) Allows the printer to back up the rear forms as needed.
Printer Setup Continuous Forms Linking 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Continuous Forms Linking is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8.
Using Automatic Eject to Control Forms Eject If Automatic Eject = Disabled, which is the default, you must press LOAD/EJECT to move the form up to the tear bar. This setting is recommended if you do not need to tear off each form as it is printed. Thus, when you determine that you need to tear off the forms, you use LOAD/EJECT to control the tear off operations.
See the following tables for recommendations for Auto Eject and Auto Restore for single-path and dual path uses. Table 14. Single Path Usage recommendations Operation No. Users Tear Off Auto Eject Auto Restore Single Path On Demand Disabled Data or Timer Single Path Constant Enabled...
7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu” on page 39. Automatic Restore This parameter is displayed for the Front Push or Rear Push forms path. You can set the printer to perform an automatic load without pressing LOAD/EJECT.
Continuous Forms Eject Mode You can set Continuous Forms Eject Mode value to: v Immediate Eject (Default) v Delayed Eject Selecting Delayed Eject causes the printer to wait until the end of the current page is reached before forms are moved to the tear off position. For more information, see “LOAD/EJECT”...
Printer Setup Bar Code Print Direction 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for bar code print direction is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8.
Perforation Safety You can set perforation safety to either of the following values: Disabled (Default) The printhead is not parked all the way to the right of the print line while the perforation of the form is passing through the mylar opening. Enabled The printhead is parked all the way to the right of the print line so that the perforation of the form...
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3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays Printer Setup Jam Sensors 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for jam sensors is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value.
Chapter 9. Printer Adjustments Paper-Load-Position to Tear-Position Relationship Rear Tear Position . . 123 Front Automatic Forms Thickness Adjustment Rear Left Margin Alignment . . 123 (AFTA) . 120 Rear Paper Load Position . . 124 Front Tear Position . 120 Bidirectional Adjustment .
Front Automatic Forms Thickness Adjustment (AFTA) This parameter allows you to adjust the distance between the paper and the printhead for the front forms path. Forms must be loaded for this adjustment to be effective. This adjustment can be set to one of the following values: The printer automatically adjusts the distance -5 to +3 between the forms and the printhead.
5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Front Tear Position is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu”...
3. Press ENTER. 4. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays Printer Adjustments Front Form Load Position 5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Front Form Load Position is displayed. 7.
Rear Tear Position You can adjust the rear tear position for forms loaded in the rear paper path from -390 to +30 (where each unit is 0.176 mm [1/144 in.]). The default value is 0. To change or check the Rear Tear Position: 1.
Note: If the left margin alignment is too large for the current print line, an 005 MARGIN ERROR ADJ MARGIN/LINE LENGTH will occur. For more information on the message, see Chapter 19, “Problem Solving,” on page 155. Rear Paper Load Position This parameter adjusts the distance of the first printable line to the top of the paper from −30 to +360 units (2 in.) (where each unit is 0.176 mm [1/144 in.]).
5. Press ENTER to display the current value. 6. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Bidirectional Adjustment is displayed. 7. Press ENTER. An asterisk (*) will be displayed in front of the selected value. 8. Press START or RETURN to exit the Menu. See “Exiting the configuration menu”...
Quit From Menu This selection cancels any changes that have been made to the Printer Adjustment parameter values in the Operator Print Test menu. All previous printer adjustment values are restored when this parameter is selected and the printer enters the Not Ready state.
Chapter 10. Power-On Reset (POR) Note: When power-on reset is activated, the printer performs a partial reset. To perform a power-on reset, follow these steps: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU Power On Reset 3.
Chapter 11. Display Language The following languages are available for displaying messages on the operator panel: Table 16. Display Languages Language Value English (Default) Deutsche Français Italiano Español Nederlands Dansk Português Norsk Svenska Suomi Polski Note: The display language changes immediately when you select a new value. To change or check the display language, follow these steps: 1.
Chapter 12. Vital Product Data You can check and change some of the vital product data for the printer. The two Vital Product Data fields you can change are: v Serial Number v Device Specific Information Note: Vital Product Data values, unlike all of the other configuration values, are not saved when you save a custom set;...
Device Specific Information This parameter stores user defined information for the printer. This information is a 16-digit alphanumeric value. To check or change the Device Specific Information for the printer, follow these steps: 1. Press MENU. 2. Press SCROLL/MICRO or SCROLL/MICRO until the printer displays CONFIGURATION MENU Vital Product Data 3.
Chapter 13. Quiet Print You can enable the Quiet Print mode to reduce the printing noise level by two to three decibels. Enabling the Quiet Print mode also reduces the printer's throughput by one half. The default is No = (Disabled). To enable or disable the Quiet Print mode: 1.
Chapter 14. Hex Print The Hex Print function is only valid when the printer is in the not ready state. Use the Hex Print function to print all data in Hexadecimal format. The default is No = (Disabled). To enable or disable the Hex Print function: 1.
Chapter 15. Quit From Menu You can quit from the Configuration Menu and restore the previous configuration menu values. This selection cancels any changes you made to the Configuration Menu Parameter Values since you last pressed MENU to enter the Configuration Menu. To quit from the Configuration Menu and restore the previous values, follow these steps: 1.
Chapter 16. Dual Push Tractor Forms Paths Introduction . . 139 Using same forms on both paths (linking) . . 141 Forms selection. . 139 Setting up printer . . 141 Using different forms on two paths . . 140 How forms linking works .
Using different forms on two paths Setting up printer Some setup is needed to be able to print on two different form types. 1. Place "form-type-1" on the front tractor pins and "form-type-2" on the rear tractor pins. Do not load the forms up to the print line. 2.
Operator panel control of path switching Note: If you are running IPDS applications, such as PSF, path switching is always controlled by the IPDS data stream. Operator panel control of the path switching is not available with these applications. For SCS applications, you may need to enable the Override Host function of the printer in order for the operator panel control of path switching to work.
2. Set Continuous Forms Linking = Enabled in the Printer Setup section of the Configuration Menu. This tells the printer to automatically switch to the second push path when the first reaches end-of-forms. 3. If the job does not contain the forms path selection commands, use the PARK/PATH key, select either Front or Rear as the current path.
Chapter 17. Using the Operator Print Tests General Test Instructions . 143 Print Custom Sets . . 145 Quick Reference . 144 Firmware Information . 146 Printer demonstration . 144 Printer Adjustments . . 146 Printer Configuration. . 144 This chapter describes the print tests you can perform to: v Check information on the operator panel keys and the configuration menu.
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You can print samples of all the available print qualities and bar codes by using the Printer Demonstration test. Note: The 4247 Model Z03 can perform this test without being connected to a computer. This test will only print in the English language.
v The category and parameter names are printed in the current display language used on the operator panel. v The current custom set is noted at the top right column of the configuration printout. v If you need to verify each custom set, the Operator Print Tests must be run for each custom set.
4. Use ENTER or START to begin the test. The printout will list all the custom sets. The Ready indicator is lighted and the Print Test prints. The printout is complete when the Ready indicator is no longer lighted. 5. Press CANCEL PRINT to make the printer ready, or RETURN to make the printer not ready.
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4. Press ENTER. 5. Press SCROLL/MICRO or SCROLL/MICRO until the desired value for Printer Adjustments is displayed. 6. Press ENTER and change the values you wish to change. 7. Press START to run a print test for acceptable quality and alignment. If the quality is not acceptable, return to Step 4, otherwise, continue.
. 153 Continuous forms specifications The 4247 Model Z03 operates with continuous forms. All forms should be evaluated in the printer's functional environment for forms handling, print registration, and print quality acceptability prior to use. The forms must meet the...
3. Some multiple-part forms (such as mailers, thick/heavy perforations) may cause problems when using the Park function. Try the forms first. To minimize parking problems, discuss your needs with your forms supplier when selecting forms. 4. We doe not recommend continuous forms with adhesive labels. 5.
Figure 41. Forms stacking recommendations Supplies Ribbon cartridges and paper are the only supplies you need for your printer. Use part number 57P1743 when ordering a replacement ribbon cartridge. Optional features Option Description Printer Stand There are two printer stand options: v Enclosed paper shelf cabinet printer stand v Open paper shelf printer stand Second forms tractor...
Removing the ribbon cartridge Attention: Damage to the printer can occur if you do not use an approved ribbon (part number 57P1743) especially designed for the 4247 Model Z03 printer. CAUTION: <2-25> High temperature; switch off the printer and allow at least 20 minutes for parts in this area to cool before handling.
CAUTION: <2-22> Carefully follow all cleaning instructions, using only the materials and solutions recommended. Periodic cleaning will help keep your printer in top condition so that it will always provide optimal performance. Before you clean the printer: 1. Power off (O) the printer. 2.
Chapter 19. Problem Solving Using Status Code and Problem Listings . . 155 Forms problems . 163 Status Code and Messages Displays . . 155 Print quality and ribbon problems . . 164 No Status Code Displays . 155 Configuration problems . .
Status codes and recovery actions Display Message Recovery Action 001 END OF FORMS Action 1 1. Press STOP to silence the alarm. LOAD FORMS 2. Load forms in the appropriate forms path. An end-of-forms condition exists in one of 3. Press LOAD/EJECT. the forms paths.
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Display Message Recovery Action 014 INVALID FORMS SELECT 1. To print the job with the requested paper source: ADD PATH OR PRESS START a. Turn off the printer. b. Install the desired forms device. 014 XXXXXXXX c. Turn on the printer. ADD PATH OR PRESS START d.
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Display Message Recovery Action 059 CANCEL PRINT ACTIVE 1. Press START to cancel the current print job or press CANCEL PRINT again (before pressing START) to return the printer to This an informational message. The READY. (The print job will not be cancelled.) printer displays this message after you press CANCEL PRINT.
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Display Message Recovery Action 099 FORMS JAMMED This detection of unexpected forms was done by one of these paper CLEAR JAM PRESS START presence sensors located near the platen: v Front forms path The printer has detected paper in one of v Rear forms path the paper paths.
Problem list index 1. Forms problems index “Forms buckle, twist, jam, or tractor holes tear” “Forms do not feed past printhead” “Forms do not stack correctly” “Characters are off registration” on page 161 2. Print quality and ribbon problems index “Unreadable characters”...
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Table 20. Characters off registration Problem Page First print position is adjusted incorrectly 2. Print quality and ribbon problems index Table 21. Unreadable characters Problem Page Ribbon dry or worn AFTA setting needs decreasing Poor quality multiple-part forms Bidirectional adjustment needs to be made Forms thickness exceeds forms specifications.
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Table 26. Line-to-line horizontal misregistration Problem Page Dot registration not aligned 3. Configuration problems index Table 27. Printer doesn't print or prints wrong characters Problem Page Printer doesn't print or prints wrong characters 4. Miscellaneous problems index Table 28. Printer has no power Problem Page Power cord not connected...
Forms problems Causes are listed for each problem in order of priority. Problem: Forms buckle, twist, jam, or tractor holes tear The right tractor is adjusted incorrectly. Solution: Move the right tractor to obtain proper forms tension. The tractor pins should be in the center of the tractor holes. The printer is not at the edge of the table.
The forms do not stack correctly on the table behind the printer. Solution: Use the recommended table size (see Appendix A, “Printer Specifications,” on page 169). Note: Up to 101.6 mm (4 in.) of forms may stack on the table behind the printer without decreasing the ability of the forms to stack correctly.
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Solution: Use forms that meet specifications (see “Continuous forms specifications” on page 149). Problem: Missing dots or irregular characters The ribbon is worn. Solution: Check the ribbon for wear; replace it if necessary. The ribbon is twisted or folded. Solution: Straighten the ribbon. The Automatic Forms Thickness Adjustment (AFTA) setting for the paper source you are using needs to be changed.
Problem: Ribbon snagging, tearing, or not moving The ribbon is worn. Solution: Replace the ribbon cartridge. The ribbon cartridge is not properly installed. Solution: Remove and then reinstall the same ribbon. Problem: Line-to-line horizontal misregistration The dot registration of the characters printed is not aligned. Solution: See Chapter 9, “Printer Adjustments,”...
Figure 43. Rotating the bail assembly d. Lift the bail assembly out of the printer and set it aside. e. Remove jammed forms by pulling in the direction of printing. 8. If you removed the paper bail assembly in the previous step, reinstall it, as follows: a.
CAUTION: <2-81> The 4247 Model Z03 printer has an optional printer pedestal. If the printer is installed on any other stand or surface, this stand or surface must support the printer weight of 33 kg (73 lb) and withstand the print action vibration.
Right: 200 mm (9.7 in.) Weight CAUTION: <2-82> The 4247 Model Z03 printer weighs 33 kg (73 lb). Two persons are required to lift it. CAUTION: <2-81> The 4247 Model Z03 printer has an optional printer pedestal. If the printer is installed on any other stand or surface, this stand or surface must support the printer weight of 33 kg (73 lb) and withstand the print action vibration.
Lack of correct cooling and ventilation can cause printer failures and improper operation. Declaration of Product Noise Emission Values The following tables show the noise emission values 4247 Model Z03. Table 30. Sound emission levels in the Fast Draft Print Mode Sound Emission Category...
The Parallel Interface The 4247 Model Z03 supports the Parallel Printer Interface. A single, 36-pin connector is mounted on the adapter card. Attach the PC-parallel interface to the host by using one of the following cables: v Standard PC parallel printer cable, up to 1.8 m (6 ft) in length v 1284 Bidirectional parallel printer cable, up to 4.57 m (15 ft) in length...
The Serial Interface The 4247 Model Z03 attaches to a host or controller with the RS-232C serial interface. A single, 9-pin D-connector mounted directly on the adapter card allows attachment to the interface. The RS-232C interface uses a standard serial cable up to 15.2 m (50 ft) in length, with transmission rates up to 19.2 Kbps.
The LAN Interface LAN Interface Port 1. Ethernet 10/100BaseT Connector 2. Green 10/100Mbit/sec. Transmission Speed LED 3. Yellow Traffic LED LED Indicators The LED indicator modes are described in the following table: Status Description Unlit Transmission speed at 10Mbit/sec. Yellow Transmission speed at 100Mbit/sec.
Storage environment The following table shows the storage environment requirements for the printer. Environment Requirement Temperature range -35° to 65°C (-31° to 149°F) Relative humidity range 5% to 95% RH (non-condensing) Note: Ribbon performance and print quality may degrade when exposed to temperatures in excess of 41°C (105°F) for an extended period of time.
Safety Safety is a major consideration in the design and manufacture of this product. Proper electrical grounding is essential for safety and for reliable operation of the printer. If you have any questions about the grounding of your receptacle, ask your electrician.
Appendix B. 4247 Model Z03 - Configuration Menu Parameter Value Default Configuration Storage Save Current Values Custom Set A to H ---- Recall Custom Set Values Custom Set A to H ---- Power-On Custom Set Last Used, Custom Set A to H...
Appendix C. Printer driver support IBM pSeries AIX colon files The 4247 printer is supported on AIX 4.1 and later using files that can be found and downloaded from our website. When installed, users can add a 4247 printer device with virtual printers under three emulation modes: IBM 2381, IBM Proprinter III XL, and Epson FX.
Index Numerics Bar Code Print Direction, printer setup Continuous Forms Eject Mode, printer parameter 114 setup parameter 114 1284 Parallel interface type 92 Baud Rate, serial parameter 97 Continuous Forms Linking, printer setup 20 CPI, parallel parameter 87 Bidirectional Adjustment, printer 124 parameter 109 2381 Personal Printer emulation, parallel buffer size, parallel attachment 92...
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Interface Type, serial parameter 95 maintenance (continued) IP Address Assignment, LAN cleaning the printer (continued) factory defaults, restoring 54 Interface 100 inside 153 Fast Draft Quality, IPDS IP Address, LAN Interface 100 removing the ribbon cartridge 152 Configuration 62 IPDS configuration margin alignment (front left), Form Feed Mode, printer setup alarm control 68...
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Paper Source, printer setup printer adjustments (continued) RETURN 32 parameter 107 sensor tune 125 RS-232C serial interface type 95 parallel configuration printer attachment, selecting 57 RS-422A serial interface type 95 alarm control 88 printer compatibility (parallel) autofeed XT 94 20 CPI 87 character set 80 automatic carriage return on line characters per inch 71...
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using the operator print tests (continued) printer adjustments 146 printer configuration 144 printer demonstration 144 quick reference 144 very important (vital) data 131 vital product data device specific information 132 serial number 131 Vital Product Data 131 Workgroup Name, LAN Interface 103 XOH-SMS processing, IPDS Configuration 66 zeroes (slashed), parallel parameter 86...
Compuprint advises the customers not to use products for which the compliance to this safety rules are not warranted. Finally seek your dealer or contact a Compuprint office and be sure that are provided you the original consumables.
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European Union (EU) Conformity Statement Compuprint srl declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2006/95/EC, 2004/108/EC. Per the applicable requirements of EU directive 98/37/EC (“machines”) sound pressure of the above product (measured according to EN27779) does not exceed 70dBA.
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MAN10297.00.00 Printed in Italy MAN10297.00.00...
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