Viewing Alerts - Dell PowerConnect W-Airwave User Manual

Viewing Alerts

AWMS displays alerts and provides additional alert details in two ways, as follows:
1. The Alerts Summary table is one way to monitor and process AWMS alerts. The Alert Summary table is
available on the following AWMS pages, and is illustrated in
APs/Devices > List

Groups > Monitor

Home > Overview

Users > Connected

Users > User Detail

Figure 154 Alert Summary Table Illustration
This table displays alerts as follows; click the alert Type to display alert details:
AMP

IDS Events—Displays details of all Intrusion Detection System (IDS) events and attacks.

Incidents—Displays recent helpdesk incidents in which the incidents are open and associated to an AP.

For a complete listing of incidents, navigate to the Helpdesk > Incidents page.
Note: The Incidents portion of this Alert Summary table only increments the counter for incidents that are open and associated to
an AP. The incidents are based on the Top folder on the Groups > Monitor page and on the Home > Overview page. Incidents that
are not related to devices in that folder are not counted in this Alert Summary.
To view all incidents, including those not associated to an AP, navigate to the Helpdesk > Incidents page.
RADIUS Authentication Issues—Displays RADIUS-related alerts for devices in the top viewable folder

available to the AWMS user. The detailed list displays the MAC address, username, AP, radio,
controller, RADIUS server, and time of each event. Alerts can be sorted by any column.
2. The second way to display and process alerts is to use the Alerts and Severe Alerts counters in the Status bar
at the top of all AWMS pages, illustrated in
Figure 155 Alerts in the AWMS Status Bar
Click the Alerts or the Severe Alerts counter or navigate to the System > Alerts page.
this page.
226 | Performing Daily Administration in AWMS
Alerts—Displays details for all device alerts.
Figure 154:
Figure 155.
Dell PowerConnect W AirWave 7.1 | User Guide
Figure 156 illustrates