Using The System > Event Logs Page - Dell PowerConnect W-Airwave User Manual

A summary table lists logs that appear on the System > Status page. These are used to diagnose AWMS

problems. Additional logs are available via SSH access in the /var/log and /tmp directories; AirWave support
engineers may request these logs for help in troubleshooting problems and will provide detailed instructions
on how to retrieve them.
Table 128 Status Log
Log
pgsql
ssl_error_log
maillog
radius
async_logger
config_verifier
config_pusher
visualrf.log
Using the System > Event Logs Page
The System > Event Logs page is a very useful debugging tool. The event log keeps a list of recent AWMS
events, including APs coming up and down, services restarting, and most AWMS related errors as well as the
user that initiated the action.
Figure 176 System > Event Logs Page Illustration
Table 129 Event Logs Fields
Field
Time
User
252 | Performing Daily Administration in AWMS
Table 128 describes the log information.
Description
Logs database activity.
Reports problems with the web server. This report is also linked from the internal server error page that
displays on the web page; please send this log to AirWave support whenever reporting an internal
server error.
Applies in cases where emailed reports or alerts do not arrive at the intended recipient's address.
Displays error messages associated with RADIUS accounting.
Tracks many device processes, including user-AP association.
Logs device configuration checks.
Logs errors in pushing configuration to devices.
Details errors and messages associated with the VisualRF application.
Figure 176 illustrates this page, and
Description
Date and time of the event.
The AWMS user that triggered the event. When AWMS itself is responsible for the event, System is
displayed as the user.
Table 129 describes the page components.
Dell PowerConnect W AirWave 7.1 | User Guide