Monitoring And Supporting Wlan Users; Overview Of The Users Pages - Dell PowerConnect W-Airwave User Manual

Monitoring and Supporting WLAN Users

The AWMS Users pages support WLAN users in AWMS. This section describes the Users pages as follows:

Overview of the Users Pages


Monitoring WLAN Users With the Users > Connected and Users > All Pages

Supporting Guest WLAN Users With the Users > Guest Users Page

Supporting Users on Thin AP Networks With the Users > Tags Page
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See also

For information about creating AWMS users and AWMS user roles, refer to the following sections in this
guide:
Creating AWMS Users

Creating AWMS User Roles

If you need to create an AWMS user account for frontline personnel who are to support Guest WLAN users,
refer to "Supporting Guest WLAN Users With the Users > Guest Users Page" on
Overview of the Users Pages
The Users pages display multiple types of user data for existing WLAN users. The data comes from a number of
locations, including data tables on the access points, information from RADIUS accounting servers, and
AWMS-generated data. AWMS supports the following Users pages:
Users > Connected—Displays active users that are currently connected to the WLAN. For additional

information, refer to
page 229.
Users > All—Displays all users of which AWMS is aware, with related information. Non-active users are

listed in gray text. For a description of the information supported on this page, refer to
Users With the Users > Connected and Users > All Pages" on
Users > Guest Users—Displays all guest users in AWMS and allows you to create, edit, or delete guest users.

See "Supporting Guest WLAN Users With the Users > Guest Users Page" on
Users > User Detail—Displays client device information, alerts, signal quality, bandwidth, and association

history. This page appears when you select a user's MAC address from one of the following pages:
Users > Connected

Users > All

Home > Search page results or Search field results that display the user MAC address

See "Evaluating and Diagnosing User Status and Issues" on
Users > Diagnostics—Displays possible client device issues, diagnostic summary data, user counts, AP

information, 802.11 counters summary, and additional information. This page appears when you select a
user's MAC address from one of the following pages:
Users > Connected

Users > All

Home > Search page results or Search field results that display the user MAC address

See
"Evaluating and Diagnosing User Status and Issues" on
Users > Tags—Displays a list of wireless tags, such as Aeroscout, PanGo and Newbury, that are heard by

thin APs, and reported back to a controller that is monitored by AWMS. AWMS displays the information it
receives from the controller in a table on this page.
> Tags Page" on
228 | Performing Daily Administration in AWMS
Evaluating and Diagnosing User Status and
"Monitoring WLAN Users With the Users > Connected and Users > All Pages" on
page 233.
Issues.
page 229.
page 234.
page 234.
"Supporting Users on Thin AP Networks With the Users
Dell PowerConnect W AirWave 7.1 | User Guide
page 231.
"Monitoring WLAN
page 231.