Technical Support; Availability; Training; Contact Information - Qlogic SANsurfer FC/CNA HBA CLI User Manual

Preface

Technical Support

Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized
maintenance provider.
Visit the QLogic support Web site listed in
firmware and software updates.

Availability

QLogic Technical Support for products under warranty is available during local
standard working hours excluding QLogic Observed Holidays.

Training

QLogic offers training for technical professionals for all iSCSI, InfiniBand, and
Fibre Channel products. From the main QLogic Web page, www.qlogic.com, click
the Education and Resources tab at the top, and then click the Education &
Training tab at the left. The QLogic Global Training Portal offers online courses,
certification exams, and scheduling of in-person training.
Technical certification courses include installation, maintenance, and
troubleshooting QLogic products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by e-mail at
training@qlogic.com.

Contact Information

Please feel free to contact your QLogic approved reseller or QLogic Technical
Support at any phase of integration for assistance. QLogic Technical Support can
be reached by the following methods:
Web
E-mail
The QLogic knowledge database contains troubleshooting information for the
QLogic adapters. Access the database from the QLogic Support Web page,
http://support.qlogic.com. Use the Support Center search engine to look for
specific troubleshooting information.
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http://support.qlogic.com
support@qlogic.com
Contact Information for the latest
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