Technical Support; Availability; Training; Contact Information - Qlogic QLE2360 User Manual

1 – Introduction

Technical Support

Fibre Channel supports data transfer rates up to 200 MBps half-duplex and
400 MBps full-duplex on optical interfaces. The QLE2360/2362 HBA uses a
multimode optical interface for intermediate distances (less than 500 meters at the
data rate of 1 Gbps; less than 300 meters at the data rate of 2 Gbps).
With its increased connectivity and performance, Fibre Channel is the I/O
technology preferred and used by system designers.
1.4
Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic HBA products. QLogic-direct customers may contact QLogic
Technical Support; others will be redirected to their authorized maintenance
provider.
Visit the QLogic support Web site listed in
software updates.
1.4.1

Availability

QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
1.4.2

Training

QLogic offers certification training for the technical professional for both the
SANblade HBAs and the SANbox switches. From the training link at qlogic.com,
you may choose Electronic-Based Training or schedule an intensive "hands-on"
Certification course.
Technical Certification courses include installation, maintenance and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com.
1.4.3

Contact Information

Address:
Telephone:
1-2
section 1.4.3
QLogic Corporation
6321 Bury Drive
Eden Prairie, Minnesota 55346
USA
+1 952-932-4040
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for the latest firmware and
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