General Printing Problems - Xerox 2006NPC - DocuColor Color Laser User Manual

24. Problem Solving

General printing problems

If this happens:
You cannot connect to the
Printer.
You cannot select or view one of
the queues.
You cannot connect to the Printer
from a Windows computer with
the Fiery utilities.
Printing seems to take too long.
One or more Media Type options
are dimmed.
The DocuColor 2006 does not
respond to a Print command.
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Try this:
Make sure that the Printer is not being
calibrated from the Control Panel.
If the Printer is being calibrated from
the Control Panel, you can select it in
the Chooser, but you cannot connect to
it. This ensures that only one person is
calibrating the server at any time and
that print jobs do not use unexpected
calibration.
Have your system administrator enable
the queue in Setup.
Make sure the connection is configured
correctly.
Print to a queue instead of to the Direct
connection.
When you print to a queue, the job is
stored on the Printer until it can be
processed and printed. When you print
to the Direct connection, the job cannot
be sent to the Printer until the previous
job is finished processing, so you must
wait longer to use your computer.
Select a Paper Source that supports
the Media Type you are using.
For information on requirements and
constraints pertaining to special papers
and transparencies, refer to the chapter
Print options.
Has someone disconnected the
Printer by selecting Suspend Printing
from the Functions menu?
If the administrator or operator has
selected Suspend Printing on the
Printer Control Panel to interrupt
printing, your print job will not resume
until someone selects Resume
Printing from the Functions menu on
Network Problem Solving
Xerox DocuColor 2006