Problems with the printing quality
Paper rubs against the printhead
The type of paper specied in the printer driver does
not match the type loaded in the printer.
Paper has been loaded incorrectly, causing it to
wrinkle.
The Printhead is set too low.
You are printing on heavyweight paper or paper that
curls or wrinkles easily after absorbing ink.
When you have loaded paper, the paper you have
loaded does not match the type selected on the
Display Screen.
632 Troubleshooting
Cause
Corrective Action
Load paper of the same type as you have specied
in the printer driver.
(→P.139)
(→P.164)
Make sure the same type of paper is specied in the
printer driver as you have loaded in the printer.
1.
Hold down the Stop button for a second or more
to cancel printing.
2.
Change the type of paper in the printer driver and
try printing again.
Reload the paper.
(→P.139)
(→P.164)
In Head Height, choose Automatic.
(→P.561)
When printing on Heavyweight Coated Paper or
other paper-based media, choose a VacuumStrngth
setting of Strong or Strongest. If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest.
(→P.571)
(→P.561)
When printing on CAD Tracing Paper or other
lm-based media, choose a VacuumStrngth setting
of Standard, Strong, or Strongest. If paper still rubs
against the printhead, try raising the Printhead by
setting Head Height to Highest.
(→P.571)
(→P.561)
When printing on paper 0.1 mm (0.004 in) thin
or thinner, choose a VacuumStrngth setting of
Weakest. If paper still rubs against the printhead,
try raising the Printhead by setting Head Height to
Highest.
(→P.571)
(→P.561)
Be sure to select the correct type of paper in the
printer menu when loading paper.
(→P.139)
(→P.164)
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