Other Problems - Xerox 6030 User Manual

13.3

Other Problems

Follow the instructions provided in the table to recover from the errors which are listed.
Nothing is displayed on the
printer control panel or the
copier control panel
"Ready to Copy" does not
display
It is not possible to insert
documents
Media jams occur frequently
Document jams occur
frequently
Error
• Verify that the machine is connected to a correctly
rated power supply, that the power plug is plugged
in, and that the power switches and the circuit
breaker switch are in the On positions.
• Adjust the contrast of the touch screen.
• Check the printer control panel and copier control
panel displays for error messages or error codes.
• Perform the corrective measures indicated on the
control panels.
• If the condition does not improve, contact your
Service Representative.
• Check the printer control panel and copier control
panel displays for error messages or error codes.
• Perform the corrective measures indicated on the
control panels.
• If the condition does not improve, contact your
Service Representative.
• Check for and remove loose pieces of media from
inside the machine.
• Verify that the media is not curled, folded, wrinkled,
or torn. Replace the media if any of these conditions
apply.
• Verify that the media is loaded correctly. Reload the
media if necessary.
• Verify that suitable media is being used. Only use
paper recommended by your Service Representative.
• Verify that the document is not folded, wrinkled, or
torn.
Recovery