Solving Other Problems; Paper Feeding Problems - Xerox Phaser 6110MFP User Manual

Message Meaning
Replace The life of the part
[zzz] expires totally.
* zzz indicates the
part of the machine.
Replace The life of the part
[zzz] Soon expires soon.
* xxx indicates the
part of the machine.
Replace/Install The life span of the
Waste Toner Tank waste toner tank has
expired and the
printer will stop
printing until a new
waste toner tank is
placed into the
printer.
Scanner locked The scanner module
is locked.
Transfer Belt A problem has
Error occurred in the
transfer belt in the
machine.
Tray There is no paper in
the tray 1.
Paper Empty
Suggested solutions
Replace the part with
a new one. Call for
service.
See page 9.9 and call
for service.
See page 9.8.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Unplug the power
cord and plug it back
in. If the problem
persists, please call
for service.
Load paper in the tray
1. See page 4.5.
10.5

Solving other problems

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the
problem is corrected. If the problem persists, please call for service.

Paper feeding problems

Condition
Paper is jammed Clear the paper jam. See page 10.1.
during printing.
Paper sticks
• Ensure that there is not too much paper in the
together.
tray. The tray can hold up to 150 sheets of
paper, depending on the thickness of your
paper.
• Make sure that you are using the correct type
of paper. See page 4.3.
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to
stick together.
Multiple sheets
• Different types of paper may be stacked in the
of paper do not
tray. Load paper of only one type, size, and
feed.
weight.
• If multiple sheets have caused a paper jam,
clear the paper jam. See page 10.1.
Paper does not
• Remove any obstructions from inside the
feed into the
machine.
machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. See page 4.2.
The paper keeps
• There is too much paper in the tray. Remove
jamming.
excess paper from the tray. If you are printing
on special materials, use the manual tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. See page 4.2.
• There may be debris inside the machine. Open
the front cover and remove the debris.
Transparencies Use only transparencies specifically designed for
stick together in laser printers. Remove each transparency as it
the paper exit. exits from the machine.
Envelopes skew Ensure that the paper guides are against both
or fail to feed sides of the envelopes.
correctly.
<Troubleshooting>
Suggested solutions