Printer Troubleshooting - Xerox 6030 User Manual

13.5

Printer Troubleshooting

This section provides recovery methods for problems which are associated with printing.
Paper size #1 was mistakenly selected.
There are cases where it is possible to override this with the [Media Margin] settings.
The [Media Margin] settings are the values that set the top, bottom, left and right
margins in order for the machine to determine the input size. By setting the margin
values outside the scope of the paper, it is possible to reduce the input judgment size.
No paper error occurs even when paper has been set in place.
There is a chance that the paper actually set in place differs from the settings made in
either [Media Mapping], [Media Type] or [Media Series]. Check each of these settings to
ascertain they are correct.
TIFF data will not print properly.
Check the compression format of the TIFF data. TIFF data compressed with the LZW
format is not supported by the 6030/6050 Wide Format and will not print.
If the image is printed but either in enlarged or reduced sizes, there are cases where this
can be overridden by making sure that resolution for the TIFF data is correctly set in
[TIFF Option].
Required lines will not print.
It may be possible to print the lines by changing the [White Mode] setting on the [Color
Option]. The [White Mode] setting determines whether the lines will be drawn in white
or in black when a [White Mode] instruction is received.
Faint lines that are assigned the color white may not print if the [White Mode] is set to
[Enable]. To resolve this problem, change the [White Mode] setting to [Disable].
Refer to the "Input Size Margin" section of "9.3 Logical Printer Print Settings" for
details on available functions.
Refer to the "Size/Media Mapping" section, the "Media Type" section, and the "Media
Series" section in "9.3 Logical Printer Print Settings" for details on available
functions.
Refer to the "TIFF Option" section in "9.3 Logical Printer Print Settings" for details
on setting the resolution.
The [White Mode] is valid for HP-GL and Versatec data only.
Refer to the "Color Option" section of "9.3 Logical Printer Print Settings" for details
on available functions.