Sending Call Home Communications Manually; Sending A Call Home Test Message Manually; Sending Call Home Alert Group Messages Manually - Cisco ASR1000-RP1 - ASR 1000 Series Route Processor 1 Router Software Configuration Manual

How to Configure Call Home

Sending Call Home Communications Manually

You can manually send several types of Call Home communications. To send Call Home
communications, complete the tasks in this section. This section contains the following subsections:
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Sending a Call Home Test Message Manually

You can use the call-home test command to send a user-defined Call Home test message.
SUMMARY STEPS
1.
DETAILED STEPS
Command or Action
Step 1
call-home test ["test-message"] profile name
Example:
Router# call-home test profile profile1

Sending Call Home Alert Group Messages Manually

You can use the call-home send command to manually send a specific alert group message.
Note the following guidelines when manually sending a Call Home alert group message:
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To manually trigger Call Home alert group messages, complete the following steps:
SUMMARY STEPS
1.
2.
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
7-22
Sending a Call Home Test Message Manually, page 7-22
Sending Call Home Alert Group Messages Manually, page 7-22
Submitting Call Home Analysis and Report Requests, page 7-23
Sending the Output of a Command to Cisco or an E-Mail Address, page
call-home test ["test-message"] profile name
Configuration, diagnostic, and inventory alert groups can be sent manually.
When you manually trigger an alert group message and you specify a destination profile name, a
message is sent to the destination profile regardless of the active status, subscription status, or
severity setting of the profile.
When you manually trigger a configuration or inventory alert group message and do not specify a
destination profile name, a message is sent to all active profiles that have either a normal or periodic
subscription to the specified alert group.
When you manually trigger a diagnostic alert group message and do not specify a destination profile
name, a message is sent to all active profiles that have a lower severity subscription than the severity
of the diagnostic results of the specified slot.
call-home send alert-group configuration [profile name]
call-home send alert-group diagnostic slot R0 [profile name]
Purpose
Sends a test message to the specified destination profile.
The user-defined test message text is optional, but must be
enclosed in quotes (" ") if it contains spaces. If no
user-defined message is configured, a default message is
sent.
Chapter 7 Configuring Call Home
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