Troubleshooting The Synce Configuration - Cisco ASR1000-RP1 - ASR 1000 Series Route Processor 1 Router Software Configuration Manual

Configuring Synchronous Ethernet

Troubleshooting the SyncE Configuration

Table 10-2
the Cisco ASR 1000 Series Router:
Table 10-2
Debug Command
debug platform network-clock
debug esmc error
debug esmc event
debug esmc packet [interface
<interface name>]
debug esmc packet rx [interface
<interface name>]
debug esmc packet tx [interface
<interface name>]
Before you troubleshoot, ensure that all the network clock synchronization configurations are complete.
Note
Table 10-3
configuring the SyncE.
Table 10-3
Problem
Clock selection
Incorrect QL values
Alarms
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
10-16
ESMC EVENT pkts in: 0
ESMC EVENT pkts out: 0
list the debug commands that are available for troubleshooting the SyncE configuration on
SyncE Debug Commands
provides the information about troubleshooting scenarios that you may encounter while
Troubleshooting Scenarios
Solution
Verify that there are no alarms on the interfaces. Use the show
•
network-clock synchronization detail command to check this.
Ensure that the nonrevertive configurations are in place.
•
Reproduce the issue and collect the logs using the debug network-clock
•
errors, debug network-clock event, and debug network-clock sm
commands. Contact Cisco Technical Support if the issue persists.
Ensure that there is no framing mismatch with the SSM option.
•
Reproduce the issue using the debug network-clock errors and debug
•
network-clock event commands. Also, enable the debug hw-module
subslot command. (this is specific to SIP-400).
Reproduce the issue using the debug platform network-clock
•
command enabled in the RP. Alternatively, enable the debug
network-clock event and debug network-clock errors commands.
Chapter 10
Purpose
Debugs issues related to the network clock, such as alarms,
OOR, active-standby sources not selected correctly, and so on.
Verifies whether the ESMC packets are transmitted and
received with proper quality-level values.
Synchronous Ethernet Support
OL-16506-10