Chapter 7
Configuring Call Home
Alert Group Trigger Events and Commands
Call Home trigger events are grouped into alert groups, with each alert group assigned CLI commands
to execute when an event occurs. The CLI command output is included in the transmitted message.
Table 7-3
and the executed CLI commands for the alert group.
Table 7-3
Call Home Alert Groups, Events, and Actions
Call Home
Alert Group
Trigger Event
Configuration
—
Diagnostic
—
—
Error Counter
Monitoring Test
failure count
exceeds
threshold
—
Error Counter
Monitoring Test
failure count
exceeds
threshold
Environmental
—
OL-16506-10
lists the trigger events included in each alert group, including the severity level of each event
Syslog Event
—
—
%ASR1000_RP_DIAG_TEST-4-
ERR_CNTR_HM_TEST_FAIL
%ASR1000_RP_DIAG_TEST-4-
ERR_CNTR_HM_TEST_DATA
—
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
Alert Group Trigger Events and Commands
Description and CLI Commands
Severity
Executed
—
User-generated request for
configuration. (Sent to TAC.)
CLI commands executed:
show platform
show inventory
show running-config all
show startup-config
show version
—
CLI commands executed:
show platform
show diagnostic result slot x detail
show version
show inventory
show buffers
show logging
show diagnostic result slot all
show diagnostic events slot all
4
ERROR_COUNTER_WARNING:
Slot number Error counter exceeds
threshold, system operation
continue.
4
ERROR_COUNTER_DATA:
ID:number IN:number PO:number
RE:number RM:number
DV:number EG:number CF:number
TF:number
—
Events related to power, fan, and
environment sensing elements, such
as temperature alarms. (Sent to
TAC.)
CLI commands executed:
show platform
show environment
show inventory
show logging
7-37
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