Prerequisites For Call Home; How To Configure Call Home - Cisco ASR1000-RP1 - ASR 1000 Series Route Processor 1 Router Software Configuration Manual

Chapter 7 Configuring Call Home
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You need the following items to register:
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For information about how to configure Call Home to work with the Smart Call Home service, see the
"How To Configure Call Home to Support the Smart Call Home Service" section on page
For detailed information on Smart Call Home, see the Smart Call Home page at:
http://www.cisco.com/en/US/products/ps7334/serv_home.html

Prerequisites for Call Home

How you configure Call Home depends on how you intend to use the feature. Consider the following
requirements before you configure Call Home:
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How to Configure Call Home

To configure Call Home, complete the following tasks:
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Secure message transport directly from your device or through a downloadable Transport Gateway
(TG) aggregation point. You can use a TG aggregation point in cases requiring support for multiple
devices or in cases where security requirements mandate that your devices may not be connected
directly to the Internet.
Web-based access to Call Home messages and recommendations, inventory, and configuration
information for all Call Home devices. Provides access to associated Field Notices, Security
Advisories, and End-of-Life Information.
SMARTnet contract number for your router.
Your e-mail address
Your Cisco.com ID
Obtain e-mail, phone, and street address information for the Call Home contact to be configured so
that the receiver can determine the origin of messages received.
Identify the name or IPv4 address of a primary Simple Mail Transfer Protocol (SMTP) server and
any backup servers, if using e-mail message delivery.
Configure a trustpoint certificate authority (CA) if using secure HTTP (HTTPS) message delivery.
For example, this procedure is required if you are using the HTTPS server for Cisco Smart Call
Home Service in the CiscoTAC-1 profile for Call Home.
Verify IP connectivity from the router to the e-mail server(s) or the destination HTTP server.
If Cisco Smart Call Home is used, verify an active service contract exists for the device being
configured.
Configuring the Management Interface VRF, page 7-4
Configuring a Destination Profile, page 7-5
Subscribing to Alert Groups, page 7-15
Configuring Contact Information, page 7-19
Configuring the Number of Call Home Messages Sent Per Minute, page 7-20
Enabling and Disabling Call Home, page 7-21
Sending Call Home Communications Manually, page 7-22
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
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Prerequisites for Call Home
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