Sending The Output Of A Command To Cisco Or An E-Mail Address - Cisco ASR1000-RP1 - ASR 1000 Series Route Processor 1 Router Software Configuration Manual

How to Configure Call Home
To submit a request for analysis and report information from the Cisco Output Interpreter tool, complete
the following steps:
SUMMARY STEPS
1.
2.
DETAILED STEPS
Command or Action
Step 1
call-home request output-analysis
"show-command"
[profile name] [ccoid user-id]
Example:
Router# call-home request output-analysis "show
diag" profile TG
Step 2
call-home request {config-sanity | bugs-list |
command-reference | product-advisory}
[profile name] [ccoid user-id]
Example:
Router# call-home request config-sanity profile
TG
Example
The following example shows a request for analysis of a user-specified show command:
Router# call-home request output-analysis "show diag" profile TG

Sending the Output of a Command to Cisco or an E-Mail Address

You can use the call-home send command to execute a CLI command and e-mail the command output
to Cisco or to an e-mail address that you specify.
Note the following guidelines when sending the output of a command:
•
•
•
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call-home request output-analysis "show-command" [profile name] [ccoid user-id]
call-home request {config-sanity | bugs-list | command-reference | product-advisory} [profile
name] [ccoid user-id]
The specified CLI command can be any run command, including commands for all modules. The
command must be contained in quotes ("").
If an e-mail address is specified, the command output is sent to that address. If no e-mail address is
specified, the output is sent to the Cisco TAC (attach@cisco.com). The e-mail is sent in long text
format with the service number, if specified, in the subject line.
The service number is required only if no e-mail address is specified, or if a Cisco TAC e-mail
address is specified.
Purpose
Sends the output of the specified show command for
analysis. The show command must be contained in quotes
("").
Sends the output of a predetermined set of commands, such
as the show running-config all and show version
commands, for analysis. In addition, the call home request
product-advisory subcommand includes all inventory alert
group commands. The keyword specified after the
call-home request command specifies the type of report
requested.
Chapter 7 Configuring Call Home
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