Cisco ASR1000-RP1 - ASR 1000 Series Route Processor 1 Router Software Configuration Manual page 256

Message Contents
Table 7-4
Data Item
Device identification
Date/time stamp
Error isolation message
Alarm urgency level
Table 7-5 Common Fields for All Long Text and XML Messages
Data Item Description
(Plain Text and XML) (Plain Text and XML)
Time stamp Date and time stamp of event in ISO time notation:
YYYY-MM-DD HH:MM:SS GMT+HH:MM.
Message name Name of message. Specific event names are listed in the
"Alert Group Trigger Events and Commands" section on
page
Message type Specifically "Call Home".
Message subtype Specific type of message: full, delta, test
Message group Specifically "reactive". Optional, because default is
"reactive".
Severity level Severity level of message (see
Source ID Product type for routing through the workflow engine. This
is typically the product family name.
Device ID Unique device identifier (UDI) for end device generating
message. This field should be empty if the message is
nonspecific to a fabric switch. The format is
type@Sid@serial.
•
•
•
•
Example: ASR1006@C@FOX105101DH
Customer ID Optional user-configurable field used for contract
information or other ID by any support service.
Contract ID Optional user-configurable field used for contract
information or other ID by any support service.
Site ID Optional user-configurable field used for site IDs supplied
by Cisco Systems or other data meaningful to alternate
support services.
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
7-40
Format for a Short Text Message
7-37.
type is the product model number from backplane
IDPROM.
@ is a separator character.
Sid is C, identifying the serial ID as a chassis serial
number.
serial is the number identified by the Sid field.
Description
Configured device name
Time stamp of the triggering event
Plain English description of triggering event
Error level such as that applied to a system message
Table 7-1).
Chapter 7 Configuring Call Home
MML Tag
(XML Only)
CallHome/EventTime
For short text message only
CallHome/Event/Type
CallHome/Event/SubType
Not applicable. For long-text message
only
Body/Block/Severity
For long-text message only
CallHome/CustomerData/
ContractData/DeviceId
CallHome/CustomerData/
ContractData/CustomerId
CallHome/CustomerData/
ContractData/ContractId
CallHome/CustomerData/
ContractData/SiteId
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