Cisco ASR1000-RP1 - ASR 1000 Series Route Processor 1 Router Software Configuration Manual page 257

Chapter 7 Configuring Call Home
Table 7-5 Common Fields for All Long Text and XML Messages (continued)
Data Item Description
(Plain Text and XML) (Plain Text and XML)
Server ID If the message is generated from the fabric switch, this is the
unique device identifier (UDI) of the switch.
The format is type@Sid@serial.
•
•
•
•
Example: ASR1006@C@FOX105101DH
Message description Short text describing the error.
Device name Node that experienced the event. This is the host name of the
device.
Contact name Name of person to contact for issues associated with the
node experiencing the event.
Contact e-mail E-mail address of person identified as contact for this unit.
Contact phone Phone number of the person identified as the contact for this
number unit.
Street address Optional field containing street address for RMA part
shipments associated with this unit.
Model name Model name of the router. This is the "specific model as part
of a product family name.
Serial number Chassis serial number of the unit.
Chassis part number Top assembly number of the chassis.
System object ID System Object ID that uniquely identifies the system.
System description System description for the managed element.
Fields specific to a particular alert group message are inserted here.
The following fields may be repeated if multiple CLI commands are executed for this alert group.
Command output The exact name of the issued CLI command.
name
Attachment type Attachment type. Usually "inline".
OL-16506-10
type is the product model number from backplane
IDPROM.
@ is a separator character.
Sid is C, identifying the serial ID as a chassis serial
number.
serial is the number identified by the Sid field.
Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide
Message Contents
MML Tag
(XML Only)
For long text message only
CallHome/MessageDescription
CallHome/CustomerData/
SystemInfo/NameName
CallHome/CustomerData/
SystemInfo/Contact
CallHome/CustomerData/
SystemInfo/ContactEmail
CallHome/CustomerData/
SystemInfo/ContactPhoneNumber
CallHome/CustomerData/
SystemInfo/StreetAddress
CallHome/Device/Cisco_Chassis/
Model
CallHome/Device/Cisco_Chassis/
SerialNumber
CallHome/Device/Cisco_Chassis/
AdditionalInformation/AD@name=
"PartNumber"
CallHome/Device/Cisco_Chassis/
AdditionalInformation/AD@name=
"sysObjectID"
CallHome/Device/Cisco_Chassis/
AdditionalInformation/AD@name=
"sysDescr"
/aml/Attachments/Attachment/Name
/aml/Attachments/Attachment@type
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