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CUSTOMER SUPPORT
Viking Enterprise Solutions™
30 East Plumeria Drive
International: +1 408 964 3730
Web: http://www.vikingenterprise.com
E-mail: customersupport@vikingenterprise.com
Servicing Instructions
If the storage enclosure needs repair or servicing, request a Return
Merchandise Authorization (RMA) from VES by sending an email to:
rma@vikingenterprise.com
Locating the Service Label
The serial number and product number are required for servicing. While facing
the enclosure's front bezel, the storage enclosure's serial and product number
label is located on right side of the enclosure. A second label is located on top of
the server module.
Warranty Information
Check the sales agreement for details. Contact a Viking Enterprise Solutions
sales representative for assistance.
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CAUTION: Opening the server module canister without approval from a Viking
Enterprise Solutions support representative may void the warranty.
Contact Information
CTC-DOC-002293, Rev A.2
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