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Replacing a Drive or Drive Carrier
The following instructions guide the user in replacing a drive or drive carrier.
Figure 8.13 demonstrates drive carrier assembly removal from (or insertion into)
the storage enclosure.
Figure 8.13 Drive carrier assembly access
1. Identify the drive or drive carrier requiring replacement.
2. Ensure no data transactions are occurring on the drive or drive carrier
3. Verify the necessary service action preparation was performed to
CTC-DOC-002293, Rev A.2
CAUTON: Viking Enterprise Solutions recommends that drives have a minimum of two
hours to acclimate to room temperature prior to installation in the enclosure.
CAUTION: Completely filling all 24 drive bays with drive carrier assemblies is required
to ensure proper system cooling. Contact a Viking Enterprise Solutions sales
representative for assistance in obtaining the appropriate drive blank(s) for the system.
Refer to Chapter 7 titled "Monitoring the VSS2249RQ Storage Server" that begins
on page 77 for information on identifying the drive that requires replacement.
being replaced.
remove the bezel as outlined on page 95. If no bezel is installed, skip
this step.
CAUTION: When hot-swapping any device, the replacement must be completed within
five (5) minutes to maintain proper system airflow and cooling. If a replacement will
take longer than five minutes, install a drive carrier containing a drive blank to prevent
thermal damage to the system.
ESD-SENSITIVE DEVICE. Only install the device on a properly grounded electrostatic
discharge (ESD) protection surface to avoid damage to the components. Always utilize
a properly grounded ESD wrist strap or mat during operation or installation of the
device, or when connecting the cables.
NOTE: In a remove/replace action, make note of the location of each carrier containing
a drive prior to removal. This is especially important if the drives contain data and the
system has a zoned configuration.
VSS2249RQ Storage Server User Guide
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