IBM 3745 Problem Determination Manual page 32

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o
ALARM 37: CP OR SYSGEN ERROR: PORTx ELAyy DOWN hhmmss refcode
Cause:
Action:
Control program
System programmer error
Local
CSMA/CD
adapter (microcode)
• If the problem occurs at installation time:
- Check and, if necessary, correct generation parameters. There may be a mismatch
between hardware configuration and software generation (usage tier key).
• If the problem occurs during current operations:
Check if NCP is at the right level.
Check for correct software fix.
Reactivate the resources attached to the ELA.
If the problem persists:
- Take a communication line trace.
- Take a NCP dump ..
CO
the software support and give the reference code.
ALARM 38: MICROCODE ERROR: ELAyy (PORT 1.2) RE-IML IN PROGRESS hhmmss ref code
Cause: Local CSMA/CD adapter (microcode)
o
Action:
o
o
• Wait for additional message before taking action.
• Check for an associated alarm 38 (dump taken).
• If the problem persists or occurs repeatedly,
CO
the hardware support and give the
reference code.
ALARM 39: MICROCODE ERROR: ELAyy (PORT 1·2) RE·IML COMPLETE hhmmss ref code
Cause:
Action:
LocaJ
CSMA/CD
ad~pter (microcode)
• Reectivate the resources attached to the 'ELA.
• If the problem reoccurs,
CO
the hardware support and give the reference code of the
previous alarm 38.
Chapter 1. Alarms and Alerts
1-15