IBM 3745 Problem Determination Manual page 113

Alerts
3745 Alert Reference Code 43
Alert Condition: A scanner has detected a permanent error on a line and has reported the error to
the control program. The control program has notified MOSS of the error via a BER, and MOSS has
generated the corresponding alarm and alert.
MOSS Console Alarm Message - - - - - - - - - - - - - - - - - - - - - - - - - - - - ,
ALARM 43 : CONTROL PROGRAM REPORTED ERROR: LINE xxxx DOWN
NetView* Alert· Dynamic - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ,
Link Connection Error: Line Intf Coupler
(Link Connection Error: Line Interface Coupler)
Subvector and Code Causes and Actions
Subfield Keys Points
Alert
ID
Number
X 141798904 1
SV X'92'
Alert Type
X 1 01 1
Permanent
SV X'92'
Alert Description X ' 3600 ' Link Connection Error
SV X'92'
Probable Causes
X ' 33C3 1
Line Interface Coupler
SV X'93'
X ' 3309 1
Line Adapter
User Causes (none)
SV X'94' SF X'01'
Install Causes
X ' 3401 1
Local DCE Interface Cable Installed Incorrectly
SV X'95' SF X'01'
X ' 1400 ' Mismatch between Hardware and Software
X ' 1500 ' Mismatch between Hardware and Microcode
Actions X ' 1320 ' Check Cable Connection and Retry
SV X'95' SF X'81'
X ' 1503 1
Correct Configuration
X ' 1501 1
Correct Generation Problem
X ' 3303 1
If unsuccessful then do the following
X ' 3000 ' Contact Appropriate Service Representative
Failure Causes
X ' 33C3 1
Line Interface Coupler (LlC)
SV X'96' SF X'01'
X ' 82 1
SF
(Line Address (x'52'))
X ' 82 1
SF
(Empty)
Actions
X ' 1332 1
Reactivate line
SV X'96' SF X'81'
X ' 3301 1
If problem persists then do the following
X ' 1906 1
Use alternate port or line
X'3~OO'
Contact Appropriate Service Representative
X ' 32CO ' Report the following:
X ' 82 1
SF
(Reference Code (x'30'))
X ' 82 1
SF
(Product Alert Reference Code (x'FO'))
1-96
IBM 3745 Communication Controller: Problem Determination Guide
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