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Thanks to the function „Remote Programming" you are able to read or
save the configuration data of the customer´s PBX during an external
connection.
A remote programming can be realized when observing the following
requirements:
an ISDN PC-controller with CAPI 2.0 support operating on the pub-
lic telephone network or on the internal S
or: PC that is connected to a COMfort 2000 via USB interface. In
order to imitate the functions of an ISDN PC controller with a system
telephone on the internal S
as the Auerswald CAPI 2.0 driver have to be installed on the PC
(see CAPI manual). Besides this you have to configure an internal
subscriber „ISDN PC-controller" with the configuration program of
your PBX (on the same internal S
You should only store data into the PBX, if it is idle (that
means not during business hours) because all calls will auto-
matically be interrupted by the PBX.
If you connect your ISDN PC-controller directly to the external NT for
remote programming, no outgoing MSN will be selectable.
Remote Programming
port of an ISDN PBX.
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port, the Auerswald USB driver as well
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port as the COMfort 2000).
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Service Functions, Troubleshooting
Remote Programming with manual Authorization by
the Customer
Open the configuration program COMset and select the interface ISDN
PC-controller (CAPI 2.0) in the menu under „options...interface".
If you save an open file into the customer's PBX click on the button
„Save". If you like to read the data out of the PBX click on the button
„Open". Select then „remote config.".
Enter, if existing, the administrator password of the customer's PBX and
click on „OK".
(For remote access with COMtools and COMlist the entry of the user
password is mandatory.)
Here you enter the telephone numbers of the customer's PBX. Do not
yet confirm the dialog.
Exchange Line Access Number 0 for ISDN PC-controller on internal
S
port (if not configured as Direct Exchange Line Telephone)
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Please establish now an external call to the customer. You explain your
intended operation to the customer. If the customer agrees with you,
you will ask him to pick up the receiver of another subscriber telephone
99
of his PBX, to dial
(in case of direct public exchange twice
and to hang up as soon as he will have heard the acknowledgement
tone. Now confirm the dialog by clicking on „OK".
The conversation between you and your customer may last during the
whole procedure if a free exchange line is available. (After clicking
„Save", also this call will be interrupted.)
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