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MIMAKI TS500P-3200 Operation Manual

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MIMAKI ENGINEERING CO., LTD.
URL: http://eng.mimaki.co.jp/
D202951-12
Original instructions

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Summary of Contents for MIMAKI TS500P-3200

  • Page 1 MIMAKI ENGINEERING CO., LTD. URL: http://eng.mimaki.co.jp/ D202951-12 Original instructions...

  • Page 2: Table Of Contents

    Table of contents CAUTION ..................v DISCLAIMER OF WARRANTY ............v Requests ....................v FCC Statement (USA) ................v Interference to televisions and radios ........... v Foreword ..................v About usable ink ................... v On This Operation manual ..............v Safety Precautions ................vi Symbols ....................
  • Page 3 Setting a Media ................2-4 Setting the Head Gap .................2-4 Note for media setting ................2-4 Setting a roll media................2-5 Setting leaf media................2-14 Changing the printing origin .............2-15 Preparing for the Heaters............2-16 Changing the Temperature Settings for the Heaters......2-16 Test Printing ................2-16 Test Printing ..................2-17 Head Cleaning ................2-17 About head cleaning.................2-17...
  • Page 4 Setting a Drying Feed...............3-20 Setting the Confirm. Feed ..............3-21 Setting the amount of blank space between printed lines ....3-21 Setting the feed mode of the space of no data to be printed....3-21 Set the network ................3-22 Setting event mail function ...............3-22 Setting the Setting Lock function............3-26 Setting a LANGUAGE ..............3-26 Initializing the Settings..............3-26...
  • Page 5 Chapter 5 Troubleshooting Troubleshooting ................5-2 Power does not turn on ..............5-2 The machine does not start printing ...........5-2 The temperature of the heater does not rise to the set value.....5-2 Media get jammed / media is soiled ...........5-3 Image quality is poor ................5-3 Nozzle is clogged ................5-3 Ink tank warning appears ..............5-4 If an error related to the Sub Tank occurs (Error 618 to 61b) ....5-4...

  • Page 6: Caution

    In the case where MIMAKI-recommended cable is not used for • You can also download the latest manual from our connection of this device, limits provided by FCC rules can be website.

  • Page 7: Safety Precautions

    Important notes in use of this machine are contact your distributor or a sales office of MIMAKI for given with this symbol. Understand the notes repair. Never repair your machine and ink bottle by thoroughly to operate the machine properly.
  • Page 8 Note on maintenance Handling of media • When cleaning the External ink supply unit or the • Use media recommended by MIMAKI to ensure reliable, high- heads, make sure to wear the attached gloves. quality printing. • Set the temperature of the Print heater and Post-heater according to the type and characteristics of the media used.

  • Page 9: Safety Interlock

    Safety Precautions Cautions on Installation Safety interlock This machine is equipped with interlocks to terminate the CAUTION operation for your safety when the cover opens during printing etc. (red circle parts in the figure below). A place exposed to direct On an inclined surface sunlight A place exposed to direct...
  • Page 10 Safety Precautions...

  • Page 11: Before Use

    Chapter 1 Before Use This chapter describes the items required to understand before use, such as the name of each part of the machine or the installation procedures. About installing this machine ......1-2 Connecting Cables ........1-9 Where to Install This Machine ..... 1-2 Connecting the LAN cable ......1-9 Working Environmental Temperature ..

  • Page 12: Chapter 1 Before Use

    Chapter 1 Before Use About installing this About fixing machine machine The leg of this machine has the level foot to fix the machine. Before turning the power ON, make sure that the printer Where to Install This Machine body is fixed with the leveling feet. The printer body may start moving during operation if it is not fixed with the Secure a suitable installation space before assembling leveling feet.

  • Page 13: Names Of Parts And Functions

    Chapter 1 Before Use Names of Parts and Functions Front Side of the Machine Platen The printed media is sent out, sliding on the platen. Five heaters are installed inside the platen. Left maintenance cover Print heater/ Post 1L_2L-heater/ Post 1R_2R-heater Fixes and dries the ink on the currently produced print.

  • Page 14: Rear Side And Right Side Of The Machine

    Chapter 1 Before Use Rear Side and Right Side of the Machine Clamp lever (rear) Rear cover Interlocks with the clamp lever in Open the cover in setting of medias, taking of measures the font of this machine. against jamming of medias. Even when the power button is off, keep this cover and the other covers closed.

  • Page 15: Operation Panel

    Chapter 1 Before Use Operation Panel Use the operation panel to make settings for printing or operate this machine. Display 12:00 Local <Setup 1> Changes over the functions of the Displays the following items: function keys ([FUNC1]–[FUNC3]). 1340mm • Printer status PRINT POST 1L POST 2L...
  • Page 16 Chapter 1 Before Use *2 : Functions assigned to [FUNC1] to [FUNC3] Contents of functions assigned to [FUNC1] to [FUNC3] are described below. Icon Contents Displays “MENU” for setting functions. Displays maintenance functions such as test print, cleaning, etc. Shifts to Remote from LOCAL and starts printing. Displays adjustment functions such as Feed Comp, DROP.POScorrect, etc.

  • Page 17: Heater

    Chapter 1 Before Use Heater Media sensor Print heater and Post-heater  are equipped on the The media sensor detects the presence of the media and platen. the media length. This machine has two media sensors on the platen (in the Print- rear).

  • Page 18: Cutter Blade And Slot For Cutting

    Chapter 1 Before Use Cutter blade and slot for cutting Capping station The carriage is provided with a cutter unit for cutting off • Be sure to wear the attached goggles in cleaning the media that has been printed on. within the capping station to protect your eyes The cutter cuts off the sheet of media along the slot for against ink.

  • Page 19: Connecting Cables

    LAN cable Connecting Power Supply Cable You are not allowed to install the printer by yourself. Be sure to request MIMAKI’s service personnel and an electrician to install the printer. • The power supply specifications of this machine is as Connecting USB2.0 Interface Cable...

  • Page 20: Fill Ink In The Ink Tank And Charging

    Chapter 1 Before Use Fill ink in the ink tank Status of ink Status of ink amount and remaining amount and charging Current ink amount indicator Ink end/Ink tank none Fill ink in the ink tank of this machine. Ink remain : 300cc less than •...
  • Page 21 Chapter 1 Before Use IC chip charging starts Remove the cap of the ink tank. automatically. • First, cover the cap with a waste cloth etc. to prevent your hands from getting dirty and then • The information on the IC chip, remove it.

  • Page 22: Caution In Handling Of Ink Bottles

    Chapter 1 Before Use About IC chip When “INK CHARGE” is displayed in Local • The IC chip has information of ink color, remaining amount of ink, expiration data, etc. When filling the ink, insert the IC chip packed with the ink bottle into the IC chip inserting port.

  • Page 23: Media

    Photo paper Waviness may occur on the media and it may media cause media clogging. Maximum width 3300mm • Use media recommended by MIMAKI to ensure reliable, high-quality printing. Minimum width 210mm Set the heater temperature to meet the Maximum printing characteristics of the media.

  • Page 24: About Emergency Switch

    Chapter 1 Before Use About emergency If you feel the danger switch Press the emergency switch. • Buzzer sounds inform you that you have an Please press the emergency switch when you feel danger emergency stop. such as hand or hair is caught or the like during operating •...

  • Page 25: Basic Operations

    Chapter 2 Basic Operations This chapter describes procedures and setting methods for ink and media preparation, and printing. Workflow ............2-2 Head Cleaning ..........2-17 Turning the Power ON/OFF ......2-3 About head cleaning ........2-17 Perform head cleaning depending on the test Turning the Power ON ........

  • Page 26: Chapter 2 Basic Operations

    Chapter 2 Basic Operation Workflow Turning the Power ON/OFF Referring to “Turning the Power ON/OFF” P.2-3). Setting a Media Referring to “Setting a Media” ( P.2-4). Preparing for the Heaters Referring to “Preparing for the Heaters” P.2-16). Test Printing Referring to “Test Printing” ( P.2-16).

  • Page 27: Turning The Power On/Off

    Turning the Power ON/ Turning the Power OFF When having ended the operation of the machine, turn the power OFF by pressing the power button located on the front side. Turning the Power ON Check the following items when turning the power OFF. •...

  • Page 28: Setting A Media

    Setting a Media Note for media setting When setting media, read the following notes carefully. This machine can be used with a roll media and leaf media. • Take care not to drop the media on your foot when For usable medias, refer to P.1-13 “Usable sizes of setting the media.It may cause an injury due to the media”.

  • Page 29: Setting A Roll Media

    Remove the roll shaft on the take-up Setting a roll media device at the front of this machine. Prepare for the take-up device first Roll shaft Cover(left) Cover(right) Prepare for the take-up device before setting the roll media. • Handle the roll shaft with care, since it is very heavy with media.
  • Page 30 (4) Push both sides of the roll holders into the Remove the roll holders. paper core, and tighten screws with supplied • The roll holders are on both for the right and left of ratchet handle to fix. the roll holder. Remove both with the procedures below: Ratchet handle...
  • Page 31 Setting a Roll Media Set the roll shaft with the paper core on the take-up device, and close the covers on Set a roll media to the feeding device on the back. the right and left sides of the roll shaft. When setting a roll media, set “Feeding unit”...
  • Page 32 Remove the roll holders. • The roll holders are on both for the right and left of the roll holder. Remove both with the procedures below: (1) Loosen screws (1 each on the right and left) Lever with supplied ratchet handle. (2) Remove the holders.
  • Page 33 Raise the clamp lever at the front of this machine. • Temporary lock of the media is released. Tension-bar lock plate Tension bar • Grip the outside of the tension-bar lock plate of the tension-bar. If gripping the other parts, your hand may get Pull out the media.
  • Page 34 • Surface waviness or ruck may affect the quality of • If the media gets near to the right side too much, currently printed image. the warning message “MEDIA SET POSITION R” When fixing media with tape, align the media is displayed after media detection.
  • Page 35 When media thickness could not be Installing the counter weight for detected adjusting the take-up/ feeding tension- bar weight There may be a case where the media thickness cannot be detected properly depending on the media. Install the proper number of the counter weight depending In such a case, the media thickness must be input on the media type.
  • Page 36 Setting a narrow roll media Set the left end of the core of the roll media on the left roll holder. When you use narrow roll media (up to 1m), set the media • Push the roll media onto the roll holder until the on the narrow roll holder.
  • Page 37 (2) Insert the media between the platen and the Hold the media with the media press pinch roller. gently. • Pull the media out of the roll so that the media • Set the media so that no media sticks out from the can be grasped from the front of the machine.

  • Page 38: Setting Leaf Media

    Setting leaf media • Surface waviness or ruck may affect the quality of currently printed image. Unlike roll media, leaf media does not need to be retained When fixing media with tape, align the media with the roll holders. along the direction indicated with an arrow in the figure.

  • Page 39: Changing The Printing Origin

    Push down the clamp lever. Changing the printing origin • Set the media straight. The position of the printing origin can be changed. Close the front cover. In Local, Press • It enters into the origin setting mode. Press to set the origin to a desired position.

  • Page 40: Preparing For The Heaters

    Preparing for the Heaters Test Printing Print a test pattern to check that there are no discharging Changing the Temperature Settings defects such as nozzle missing (slight touching of ink or for the Heaters nozzle missing). Relationship between head row and Set the heater temperature.

  • Page 41: Head Cleaning

    Head Cleaning Test Printing Print a test pattern to check that there are no discharging About head cleaning defects such as nozzle missing (slight touching of ink or nozzle missing). Check the printed test pattern result and perform cleaning In addition, you can select the orientation of the test depending on the status.

  • Page 42: Setting Of Media Correction

    Setting of Media Cor- Press the key to print the correction pattern. rection Check the correction pattern and enter a correction value. Correct the media feed amount to match the type of media you are using. • A screen for entering the correction value If the correction value is not appropriate, stripes may appears.

  • Page 43: Correct The Ink Drop Position For Bidirectional Printing

    Correct the ink drop posi- Press the key several times to tion for bidirectional end the setting. printing • You can select “DROP.POScorrect” by using the [FUNC1](MENU) in the Local without pressing the [FUNC2] (ADJUST) key. ( P.3-7) When the condition for printing (media thickness/ink type/ etc.) has been changed, perform the following operation to correct the ink drop position for bidirectional (Bi) printing and obtain the proper printing result.

  • Page 44: Printing Data

    Printing Data Start printing. • The printing speed may change, depending on the width of the set media or the position of the Starting a Printing Operation print origin even when the same data is printed. This is because of a difference in resolution. •...

  • Page 45: Cutting A Media

    Cutting a media When you cut the media after printing of roll media has been completed, cut it with the key on the operation panel. • When a media is cut, be careful that the printed side does not touch the floor or the printed side of other already cut media.
  • Page 46 2-22...
  • Page 47 Chapter 3 Extended Functions This chapter describes the operation procedures for using the machine more conveniently and each setting procedure. About Setup menu ......... 3-2 Setting the Display of Media Remain..3-19 Setting Time..........3-19 Setup menu table ......... 3-3 Setting Unit (Temperature/ Length) ....3-19 Register the optimal print conditions to match Setting a Key Buzzer ........3-20 the use ............

  • Page 48: About Setup Menu

    Chapter 3 Setup About Setup menu On Setup menu, you can set the print conditions to match the media you usually use. : Press this to select SETTING menu, or to switch to the previous screen. 12:00 Local <Setup 1> : Press this to use the adjust function.

  • Page 49: Setup Menu Table

    Chapter 3 Setup  Screen transition when (ADJUST) key is pressed When adjustment functions (Feed Comp./ Prop Pos. Correct) are performed, the Adjust menu can be displayed easily without selecting [MENU]-[Setup] from Local. Press the [SEL] key to display “ADJUST” for [FUNC1], and then press the [FUNC1] key. 12:00 Adjust Adjust...
  • Page 50 Chapter 3 Setup When no instruc- Function name Set value tion from RIP Outline exists Auto Cleaning Sets the automatic cleaning operation for the ON / OFF head performed before or during printing. P.3-12) Performs cleaning at intervals of the set Length 0.1 to 20.0 to 100.0 m length.

  • Page 51: Register The Optimal Print Conditions To Match The Use

    Chapter 3 Setup  Copy the contents of SETUP 1 to 4 to Register the optimal print conditions [Temporary] to match the use You can use it with changing the part of registration contents of Setup 1 to 4. In this machine, you will be able to register print Select “copy”...

  • Page 52: Setting Of Media Correction

    Chapter 3 Setup Press to select the location Setting of Media Correction selected (SETUP 1 to 4), and press the Correct the media feed amount to match the type of key. media you are using. • Save confirmation screen will be displayed. If the correction value is not appropriate, stripes may appear on the printed image, thus resulting in a poor Press the...

  • Page 53: If The Positions Of Dots Shift

    Chapter 3 Setup Check the correction pattern and enter a If the Positions of Dots Shift... correction value. When the condition for printing (Distance of the platen and • A screen for entering the correction value the head /media thickness/media type/etc.) has been appears.

  • Page 54: Setting The Heater

    Chapter 3 Setup Setting the Heater Setting of Logical Seek Print heater / Post-heater are equipped on the platen. The head’s operation varies depending on the Logical Seek settings, as shown in the figure below. Type of HEATER Function Movement of heads when LOGICAL seek is OFF Print-heater Improves the image quality in printing.

  • Page 55: Setting Of Overprint

    Chapter 3 Setup Setting of Overprint Setting of Left and Right Margins Sets the number of layers in which ink is to be applied. Set a non-printing area along the left and right edges of the media. Press the key in (MENU) The offset value against the standard margin 15mm is set Local.

  • Page 56: Setting Of Refresh Left

    Chapter 3 Setup Setting of Refresh Left Setting of Feed Speed When you want to make a flushing operation at the left Changes the media feeding speed in printing. side of the machine, set to “ON”. Press the key in (MENU) Press the key in...

  • Page 57: Setting Of Maps4

    If performing media correction does not resolve feeding • Set Value : 0 to 100% (set in units of 5%) stripes, use the MAPS (Mimaki Advanced PassSystem) • The MAPS4 effect become strong as the set value function to disperse the pass boundary to make the increase, and become weak as the set value decrease.

  • Page 58: Setting Of Auto Nozzle Maint

    Chapter 3 Setup Press , and press Setting of Auto Nozzle Maint. select the cleaning interval. You can set the machine so that it automatically performs • Depending on the auto cleaning type selected in nozzle maintenance operations before and during the Step 5, the setting value differs.
  • Page 59 Chapter 3 Setup Nozzle Check Flow Nozzle check is conducted according to the following flow. • Turn the “Nozzle Check” setting ON to be enabled. • Only perform RETRY COUNT and Printing Check settings when the settings are enabled. nozzle check  Judgment Detects missing nozzles.
  • Page 60 Chapter 3 Setup Setting the Nozzle Check Press to select retry count, and Select ON when you want to conduct nozzle check during press the key. online printing. • Setting value : 0 to 3 Press in LOCAL. (MENU) Press to select “Auto Nozzle •...

  • Page 61: Setting Interval Wiping

    Chapter 3 Setup Press the key. Setting Interval wiping When a set time has elapsed, the machine automatically wipes the nozzle surfaces of the head to remove any ink Press the key several times to droplets attached to the surfaces. end the setting.

  • Page 62: About Machine Setup Menu

    About Machine Setup menu Common settings are functions for using this machine easily. The following items can be set in Machine settings. : Press this to select Machine Setup menu, or to switch to the previous screen. Local <Setup 1> 12:00 : Press this to switch to the next screen.

  • Page 63: Machine Setup Menu Table

    Machine Setup menu table Function name Set value Default Meaning When no operation has been performed for the NONE/ AUTO Power-off ( P.3-18) 30min set time, the power supply is automatically turned 10 ~ 600min “OFF”. You can set the operation method when the ON/ Feeding Unit ( P.3-18) ON/ OFF...

  • Page 64: Setting A Auto Power-Off

    Chapter 3 Mchine setting Function name Set value Default Meaning SMTP Address Set the SMTP server. SMTP PORT No. Set the SMTP port number. Set the e-mail address to be used as the sender mail SENDER ADDRESS address. POP before SMTP Set the SMTP server authentication method (SMTP Server...

  • Page 65: Setting Take-Up Unit

    Setting Take-up unit Setting Time For setting whether the take-up unit is used or not used. You can set time of your country (time difference). Press the (MENU) in Local. Press the (MENU) in Local. Press to select “Machine Setup” Press to select “Machine Setup”...

  • Page 66: Setting A Key Buzzer

    Setting a Key Buzzer Setting the Media detect/ thickness You can turn off the buzzer sound when pressing the key. When you enter any media thickness at setting the media or when the media thickness sensor has an error, set this Press the (MENU) in Local.

  • Page 67: Setting The Confirm. Feed

    Setting the Confirm. Feed • Back-feed operation is performed when printing ends if the amount of blank space is set in the decreasing direction. Set whether media feeding is performed for checking the Be careful of the following in such cases. result of the test printing etc.

  • Page 68: Set The Network

    (>>) twice. You can also perform event mail function setting with “Network Configurator”, the tool to perform network setting of Mimaki’s product. To download the Network Press to select “Network & Mail” Configurator, check " Driver / Utility" on the download page at Mimaki Engineering (http://eng.mimaki.co.jp/...
  • Page 69 Set the event to send an event mail Press to select “Network & Mail” and press the key. Press the (MENU) in Local. Press to select “Event Mail” and press the key. Press to select “Machine Setup” Press to select “Mail Address” and press the key.
  • Page 70 Set the server Press to set authentication method, and press the key. • Set the authentication method of the SMTP Press the (MENU) in Local. server. • When you select [POP before SMTP], proceed to the Step 15. Press to select “Machine Setup” •...
  • Page 71 Chapter 3 Mchine setting Send a test e-mail Press the key. (>>) • “Transmit Test” will be selected. Press the (MENU) in Local. Press the key. • The sent result is displayed. • If sending test e-mail has failed, an error code is Press to select “Machine Setup”...

  • Page 72: Setting The Setting Lock Function

    Press the key several times to Setting the Setting Lock function end the setting. You can freely specify a four digit password so that no one other than an administrator can perform network and mail • If you forget the password, you can press the settings.

  • Page 73: About Information Menu

    About Information menu The information of this machine can be confirmed. The following items can be confirmed as machine information. : Press this to select Information menu, or to switch to the previous screen. 12:00 Local <Setup 1> : Press this to switch to the next screen. 1340mm : Use these to select a setting item.

  • Page 74: Displaying The Information

    Media width 3200mm Resetting wiper use count /Version) Head gap 0.5mm Serial No. '00000000 TS500P-3200 V1.00 LAN status No Connect “Usage” of Information menu is displayed. (1) Press the [FUNC1] (MENU) in Local Nozzle check result Nozzle Check (2) Press [][] to select “Information”, and...
  • Page 75 Chapter 4 Maintenance This chapter describes the items required to use this machine more comfortably, which are the methods for the daily care, the maintenance of the ink unit etc. Maintenance ..........4-2 When nozzle missing Cannot Be Solved ..4-14 Precautions for Maintenance ......

  • Page 76: Chapter 4 Maintenance

    Chapter 4 Maintenance Maintenance Cleaning the Platen The platen easily gets dirty with lint, paper dust, etc.. Maintain the machine regularly or as necessary so that its accuracy Wipe off conspicuous stains with a soft-hair brush, a dry will be maintained and it can continue to be used for a long time. cloth, a paper towel, etc.

  • Page 77: Cleaning The Media Sensor

    Chapter 4 Maintenance Cleaning the Media Sensor Cleaning the Media Press The media sensors are located on the platen in the When the media press is covered with lint, dust, etc., a backside (2 places) and the bottom surface of the head (1 media cannot be fed normally during printing or dust place).

  • Page 78: Cleaning The Area Around Flushing Unit

    Chapter 4 Maintenance Cleaning the Area Clean the part of the sensor with a clean stick. around Flushing Unit In order to prevent ink clogging of the head, this machine ejects ink regularly to flushing unit. To comfortably use this machine, please keep clean the peripheral of flushing unit.

  • Page 79: Cleaning The Ink Receiving Sponge

    Chapter 4 Maintenance Return the flushing unit to its original Cleaning the ink receiving sponge state. • Install the flushing cover with the screw on the Shift the flushing unit to the left. back side. • Please conduct the operation up to P.4-4 •...

  • Page 80: About Maintenance Menu

    Chapter 4 Maintenance About Maintenance menu This provides various settings for doing maintenance on the machine. The following items can be set in Maintenance settings. : Press this to select Maintenance menu, or to switch to the previous screen. Local <Setup 1> 12:00 : Press this to use the maintenance function.

  • Page 81: Maintenance Menus At-A-Glance

    Chapter 4 Maintenance Maintenance menus at-a-glance Item Set value Meaning For carrying out maintenance on the carriage and station periphery. Carriage Out Moves the carriage out, for carrying out cleaning of the cap periphery, P.4-8) head, wipers, etc. Nozzle Wash Soaks the nozzle surfaces in maintenance cleaning fluid, for carrying 1 to 15min P.4-14)

  • Page 82: Maintaining The Capping Station

    Chapter 4 Maintenance Maintaining the Cap- Cleaning the Wiper and Cap ping Station It is recommended that the wiper and cap be cleaned frequently in order to maintain the high image quality of the machine and keep the machine itself in good working Maintain the ink cap, wiper, etc.
  • Page 83 Chapter 4 Maintenance Remove the wiper. Clean the cap rubber and cap rubber cover. • Pull out the wiper by holding the protrusions at its both ends. • Wipe off the ink sticking to the cap rubber and cap rubber cover with a clean stick dipped in cleaning Projection solution for maintenance.

  • Page 84: Washing The Ink Discharge Passage

    Chapter 4 Maintenance Suction the cleaning solution into a Washing the Ink Discharge Passage syringe and squirt about three syringes Wash the ink discharge passage on a regular basis (once worth of solution into each cap. every 2 - 3 months) to prevent ink coagulation from clogging the passage.

  • Page 85: When The Machine Is Not Used For A Long Time (Custody Wash)

    Chapter 4 Maintenance Clean the wiper and the bracket, and press When the Machine Is Not Used for a key. Long Time (Custody Wash) (1) Open the right maintenance cover then pull When the machine is not going to be used for a week or out it by holding projections at both ends of more, use the cleaning function for custody to clean the the wiper.

  • Page 86: Cleaning The Ink Head And The Area Around It

    Chapter 4 Maintenance Cleaning the Ink Head Fill up the cap with cleaning solution for maintenance, using a dropper. and the Area around It • Fill the cap with the cleaning solution just before the solution overflows from the cap. Because ink head employs...
  • Page 87 Chapter 4 Maintenance Shift the flushing unit to the left. Return the flushing unit to the original position. (1) Remove the clasp. (2) Hold The Handle And Shift The Flushing (1) Hold The Handle And Shift The Flushing Unit. Unit. (2) Fasten the clasp.

  • Page 88: When Nozzle Missing Cannot Be Solved

    Chapter 4 Maintenance When nozzle missing Clean the wiper and the bracket, and press key. Cannot Be Solved (1) Pull out it by holding projections at both ends of the wiper. When nozzle missing cannot be solved even after the (2) Clean the wiper and bracket with a clean head cleaning ( P.2-17) has been done, perform the...

  • Page 89: Nozzle Recovery Function

    Chapter 4 Maintenance Press to set the resting time and Press the key. press the key. • Printing of the nozzle pattern will start. • Select “ENTRY” then “Move to select of the • When the resting time has passed, the machine Nozzle line (Step 5) without drawing a pattern”...
  • Page 90 Chapter 4 Maintenance Register the Nozzle number that needs Press the key several times to Nozzle Recovery and then press end the setting. key. (1) Select the registration number from 1 to 10 • Up to 10 nozzles can be registered per 1 nozzle by pressing [][] key and press the line.

  • Page 91: Automatic Maintenance Function

    Chapter 4 Maintenance Automatic Mainte- Reset the set value nance Function Press the (MENU) in Local. To use this machine comfortably, you can set various Press to select “Maintenance”, maintenances to be performed automatically. and press the key. Here, set performing intervals of various automatic maintenances.

  • Page 92: Setting The Cleaning Level

    Chapter 4 Maintenance Charging ink Setting the Cleaning level The head cleaning level is set. If auto charging is not possible, or if you want to check the content of the IC chip before charging ink, perform the Press the (MENU) in Local.
  • Page 93 Chapter 4 Maintenance Insert the IC chip included with the 2 liter When the “CHARGE START” confirmation ink bottle. screen appears, press • When an IC chip is inserted into the printer and • Charging starts. the information on the IC chip is loaded, the •...

  • Page 94: Replace The Waste Ink Tank With New One

    Chapter 4 Maintenance Replace the waste ink Take out the waste ink tank. (1) Hold the handle of the waste ink tank and tank with new one pull it out to the front. (2) Raise the waste ink tank and take it out. If a Waste Ink Tank Confirmation Message Appears Ink used in head cleaning, etc.
  • Page 95 Chapter 4 Maintenance Close the waste ink tank cover. • When the machine recognizes the new waste ink tank, the warning message is released. • Request the treatment of waste ink you moved to a polyethylene tank for an industrial waste disposal contractor.

  • Page 96: For The Operation Limitation By The Amount Of Waste Ink

    Chapter 4 Maintenance Replacing consum- For the operation limitation by the amount of waste ink ables According to the amount of waste ink that has accumulated in the waste ink tank, there are items that Replacing the wiper will not be able to operate in this machine. Discarding waste ink diligently is recomended.

  • Page 97: Replacing The Mist Fan Filter (H Fan Filter)

    Chapter 4 Maintenance Close the lower part of the right side front Remove the H fan filter cover at the right cover and press the key. side of the carriage. • After its initial operation, the machine returns to • Remove the screw on the H fan filter cover before Local.

  • Page 98: Discard The Expired Ink

    Chapter 4 Maintenance Caution in handling of ink Discard the expired ink • If you get ink in your eyes, immediately wash your If the expired ink is continued to use, it may cause a eyes with a lot of clean running water for at least reduction of print quality and a failure of the machine.
  • Page 99 Chapter 4 Maintenance If there is no problem on the confirmation Replace the new ink tank. screen, press the key. • Cover the surrounding area with waste cloth for protection against dirt before changing the ink • This resets the ink charge information embedded tank.

  • Page 100: Replacing The Cutter Blade

    Chapter 4 Maintenance Remove the maintenance cover at the front Replacing the Cutter Blade of the carriage. The cutter blade is consumable.When the cutter blade • Remove the screws of both edges of the gets dull, replace it with a new one (SPA-0192). maintenance cover, and remove the maintenance cover.

  • Page 101: Replacing The Ink Absorber

    Chapter 4 Maintenance Replace the ink absorber. Replacing the ink absorber • Pull out the knob at the bottom of the NCU, and Ink absorber is set under the NCU (Nozzle Check Unit). replace the ink absorber. Ink absorber absorbs the ink to be discharged at the time of nozzle check, please replace it periodically.

  • Page 102: Tank Calibration

    Chapter 4 Maintenance Remove the ink tank of the selected slot Tank Calibration and press the key. This machine manages the remaining amount of ink with (1) Press the protrusion on the lid of the ink tank the weight balance that is built in the external ink supply and remove the lid.
  • Page 103 Chapter 4 Maintenance Correct by the correction method When the correction processing is finished “Adjust Zero Pos.” successfully, remove all the weights on the dish of the balance and press the key. Press the (MENU) in LOCAL. • Perform the correction processing without the weight on the balance.
  • Page 104 Chapter 4 Maintenance 4-30...
  • Page 105 Chapter 5 Troubleshooting This chapter describes the corrective measures to be taken for a phenomenon suspected to be trou- ble and the procedures to clear the error number displayed on the LCD. Troubleshooting................5-2 Power does not turn on ..............5-2 The machine does not start printing ..........5-2 The temperature of the heater does not rise to the set value ...5-2 Media get jammed / media is soiled ..........5-3 Image quality is poor ................5-3...

  • Page 106: Chapter 5 Troubleshooting

    Troubleshooting Take appropriate actions as described below before taking the trouble as a failure. If still the problem is not solved after troubleshooting, contact your dealer or an office of MIMAKI. Power does not turn on In most cases, this is due to improper connection of the power cable for the machine or computer. Check that the power cable is connected properly.

  • Page 107: Media Get Jammed / Media Is Soiled

    This section describes the corrective actions to be taken in case the image quality is not satisfactory. Take remedy for particular problems with image quality. If the remedy does not work, contact your dealer or an office of MIMAKI. Phenomenon Measures (1) Execute the head cleaning.

  • Page 108: Ink Tank Warning Appears

    Media feeding meter. If nozzles are clogged, the machine must be (2) For leaf media, press [][] repaired by MIMAKI's service engineer. and perform feed/ back feed. Displaying the description of ink bottle Do not leave the (1) Do not start printing with the...

  • Page 109: Warning / Error Messages

    Chapter 5 Troubleshooting Warning / Error Messages If some trouble occurs, the buzzer sounds and the display shows a corresponding error message. Take an appropriate remedy for the displayed error. Warning messages Errors when performing operations Message Cause Solution ERROR 901 •...
  • Page 110 Chapter 5 Troubleshooting Message Cause Solution • Check the color of ink on both the IC chip INK COLOR The color of ink on the inserted IC chip is and the ink bottle. CANNOT CHARGE different from the ink in the bottle. •...
  • Page 111 Chapter 5 Troubleshooting Message displayed in LOCAL Message Cause Solution • Check the ink bottle for the supply path INK ERROR An ink error occurred. corresponding to the indicated color. InkOverflow : MMBBYYKK Ink has entered the air tank. The sub tank sensor High does not change •...
  • Page 112 Chapter 5 Troubleshooting Message Cause Solution • Check if the media can be fed correctly in the jog operation. • Lower the position of the tension bar at The control limit sensor of the media feed- Feeding LimitDETECT the feeding side. Even if you lower the ing machine was detected.
  • Page 113 Chapter 5 Troubleshooting Message Cause Solution • Execute the data clear. ( P.2-20) DATA REMAIN Data was received. Restart if the error message remains after the execution of the data clear. • Use cooling equipment to lower the room temperature to a specified range. •...
  • Page 114 Chapter 5 Troubleshooting Ink Error Ink error is displayed also in the local guidance. ( P.3-53) Message Cause Solution • Remove the IC chip generating the warn- ing once and install it again. WRONG INK IC The inserted IC chip is not loaded correctly. •...
  • Page 115 Chapter 5 Troubleshooting Message Cause Solution • Two months have passed after the expi- ration date. The expiration date on the ink has Replace the ink bottle generating the passed. Expiration (2MONTH) (2 months from the expiration warning with a new one. date) •...

  • Page 116: Error Messages

    Chapter 5 Troubleshooting Error messages When an error message is displayed, eliminate the error according to the chart below. If the same error message appears again, contact your dealer or an office of MIMAKI to call for service. Message Cause...
  • Page 117 Chapter 5 Troubleshooting Message Cause Solution ERROR 186 HDC OVERFLOW [12 ] ERROR 186 HDC UNDERFLOW [12 ] Ink discharge control error ERROR 187 HDC SLEW RATE [12 ] ERROR 188 HDC MEMORY [12 ] ERROR 18a Main PCB V_CORE •...
  • Page 118 Chapter 5 Troubleshooting Message Cause Solution • Check if the media setting is set to ROLL when the take-up device is not used. • Check if the taking-up direction switch and the taking-up manual switch are set correctly. ERROR 425 An error occurred in the take-up status of •...
  • Page 119 Chapter 5 Troubleshooting Message Cause Solution ERROR 432 Take-up device connection destination Take-UP Connect error ERROR 433 Feeding device connection destination Feeding Connect error ERROR 436 Take-up fuse blown Take-UP Fuse Err ERROR 437 Feeding fuse blown Feeding Fuse Err •...
  • Page 120 Chapter 5 Troubleshooting Message Cause Solution • Please make sure if correctly set the weight to the ink tank, do not give a shock, or do not put the things that becomes a load. • Please execute the P.4-28 “Tank Calibra- ERROR 531 Abnormality has occurred in the balance of tion”.
  • Page 121 Chapter 5 Troubleshooting Message Cause Solution ERROR 64c Printing stopped because an error NCU ERROR occurred during the nozzle check. • Turn off the power button to the machine ERROR 650 and turn it on after a while. The NCU unit is not connected. NCU CONNECT •...
  • Page 122 Chapter 5 Troubleshooting 5-18...
  • Page 123 Chapter 6 Appendix This chapter contains the lists of the specifications and functions of this machine. Specifications ...................6-2 Machine specifications ..............6-2 Ink specifications ................6-3 Supply item list .................6-3 Sheet for inquiry ................6-4...

  • Page 124: Chapter 6 Appendix

    Chapter 6 Appendix Specifications Machine specifications Item Specifications Method Drop-on-demand piezoelectric print heads Print head Specification 12 heads: In line head x 3-layered staggered arrangement 4-color ink set 360x360HQ : Bi/Uni 2/ 3/ 4 pass (only normal mode) 540x360 : Bi/Uni 2/ 3/ 4 pass 570x720 : Bi/Uni 4/ 6/ 9 pass 720x720...

  • Page 125: Ink Specifications

    Chapter 6 Appendix Item Specifications Available temp. 20 °C to 30 °C (68°F to 86°F) Humidity 35 to 65% Rh (No condensation) Guaranteed temp. 20 °C to 25 °C (68°F to 77°F) Recomended Temperature change ± 10 °C / h or less Environment Dust 0.15mg/m...

  • Page 126: Sheet For Inquiry

    Chapter 6 Appendix Sheet for inquiry Use this sheet for troubles and abnormal functions of the machine. Fill in the following necessary items, and fax the sheet to our sales office. Company name Person in charge Telephone number machine model Operating OS Machine information Error message...
  • Page 127 TS500P-3200 Operation Manual July, 2016 MIMAKI ENGINEERING CO.,LTD. 2182-3 Shigeno-otsu, Tomi-shi, Nagano 389-0512 JAPAN D202951-12-01072016...
  • Page 128 FW : 1.40 © MIMAKI ENGINEERING CO., LTD.2016...

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