MIMAKI TS100-1600 Operation Manual page 85

Error code Likely cause
20 No valid email address
11003 No POP server could be
found. or the DNS server
11004
could not be accessed.
11021 Unable to connect to POP
server
12010 An error was returned from
the POP server.
13000 POP authentication failed.
10013 No SMTP server could be
found. or the DNS server
10014
could not be accessed.
10021 Unable to connect to SMTP
server
10*** An error was returned from
the SMTP server. or there
11***
was no response.
20***
21***
12*** The sender email address is
invalid.
13*** The email recipient could be
found or the email address
is invalid.
22000 SMTP authentication error
22008
23*** SMTP authentication failed.
24***
25***
1. *** is the error code received from the mail server
• If the error persists, wait a while before retrying.
Corrective action
• Enter a valid email address.
• Check the POP server address.
• Check if the network setup allows this machine to use
DNS.
• Check the POP server settings.
• Check the firewall settings.
• Check the POP server settings.
• Check the user name and password.
• Check the APOP settings.
• Check the authentication method.
• Check the SMTP server address.
• Check if the network setup allows this machine to use
DNS.
• Check the SMTP server settings.
• Check the SMTP port number.
• Check the firewall settings.
• Check the SMTP server settings.
• Communication is not possible with a server that requires
SSL communication.
• Check the protocol filter settings.
• Set an email address corresponding to the server
account.
• Check the email address.
• This error may not always be detected even if the email
address is incorrect.
• Set an email address corresponding to the server
account.
• Check the authentication method.
• Check the user name and password.
85
Chapter 3 Settings
3