0Ca4/1E00 Jam Code Occurs With The Finisher System Software Of Version Earlier Than 26.03 After Removing Sheets Of Paper From The Processing Tray (Staple/Booklet Finisher-D1) - Canon imageRUNNER ADVANCE 8105 Series Manual

Symptom
0CA4/1E00 Jam Code occurs with the finisher system software of version earlier than 26.03 after
removing sheets of paper from the processing tray (Staple/Booklet Finisher-D1)
[Inspected by Canon Inc. ]
Description
0CA4/1E00 Jam occurred upon removing sheets of paper [1] from the processing tray when the device
had run out of paper or a jam has occurred.
- 0CA4: Page Complete time out jam
- 1E00: Finisher Sequence Error jam
Cause
While the processing tray was suspended, sheets of paper were removed from it. Except for jams that
occur at the processing tray, there is no need to remove sheets of paper from the tray.
Field Remedy
Please instruct the user to remove sheets of paper in accordance with the instructions displayed on the
LCD in case of Jam.
[Reference] The finisher system software Ver.26.03 (SORTER Ver.26.03) and later were modified so that
it will not make the device display 0CA4/1E00 Jam even when sheets of paper are removed from the
suspended processing tray.
When upgrading after SORTER Ver.26.03, use the combination of versions shown below:
MN-CONT: Ver.31.06/LANG: Ver.31.06/DC-CON: Ver.32.01/MEAP: Ver.31.05/S-LNG:
Ver.30.02/Staple/Booklet Finisher-D1 SORTER: Ver.26.03
pg. 167