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imageRUNNER ADVANCE DX 6870i
Canon imageRUNNER ADVANCE DX 6870i Manuals
Manuals and User Guides for Canon imageRUNNER ADVANCE DX 6870i. We have
3
Canon imageRUNNER ADVANCE DX 6870i manuals available for free PDF download: Service Manual, Faq Manual
Canon imageRUNNER ADVANCE DX 6870i Service Manual (1090 pages)
Brand:
Canon
| Category:
Printer
| Size: 79 MB
Table of Contents
Important Notices
2
Explanation of Symbols
3
Table of Contents
5
Safety Precautions
13
Laser
14
Laser Safety
14
Handling of Laser System
14
Power Supply / Lithium Battery
15
Turn Power Switch on
15
Power Supply Guidelines
15
Notes When Handling a Lithium Battery
15
Toner Safety
16
About Toner
16
Handling Adhered Toner
16
Notes on Works
16
Points to Note before Servicing
16
Points to Note at Cleaning
16
Notes on Assembly/Disassembly
17
Product Overview
18
Product Lineup
19
Host Machine
19
Paper Feed/Output Options
20
Image Reading System Options
22
Host Machine Options
23
Specifications
25
Product Specifications
25
Fax Specifications
27
Weight / Size
27
Productivity
27
Paper Type
35
Parts Name
51
Cross Section Diagram
51
Control Panel
52
Service Buttons
53
Original Feed System (Single Pass DADF)
55
Features
55
Specifications
55
Parts Name
56
Cross Section View
57
Technology
58
Basic Configuration
59
Functional Configuration
59
Original Exposure System
60
Features
60
Specifications
60
Basic Configuration
61
Controls
63
Original Feed System (Single Pass DADF)
72
Basic Configuration
72
List of Rollers
74
ADF Driver PCB
76
Outline of Electric Circuits
77
Scanner Unit
78
Pickup Feed System
81
Power Supply Assembly
92
Main Controller System
93
Specifications / Configuration
93
Shutdown Sequence
95
Motion Sensor
96
Counter Control
96
Fan Control
99
Environment Heater Control
101
Power Supply
102
Power-Saving Function
102
Quick Startup
104
Laser Exposure System
106
Overview
106
Specifications
107
Laser ON/OFF Control
107
Horizontal Scanning Synchronization Control
108
Vertical Scanning Synchronization Control
108
Scanner Motor Control
109
APC (Auto Power Control)
110
BD Correction Control
111
Image Formation System
113
Overview
113
Drum Unit / Developing Unit
115
Developing Control
121
Primary Transfer Control
122
Secondary Transfer Control
125
Image Stabilization Control
131
Toner Supply Control
135
ATR Control
137
Waste Toner Feed Control
145
Other Controls
147
Fixing System
150
Overview
150
Overview of Fixing Temperature Control
152
Standby Temperature Control
152
Print Temperature Control
153
Down Sequence Control
154
Fixing Film Edge Cooling Control
155
Film Unit Engagement/Disengagement Control
156
Fixing Loop Control
158
Fixing Unit Detection
159
Detection of New Fixing Unit
160
Detection of Incorrect Insertion of the Fixing Unit
160
Protection Function
160
Pickup Feed System
162
Overview
162
Cassette Pickup Assembly
167
Drive Configuration
168
Lifter Control
168
Cassette Pickup Control
168
Cassette Detection
171
Multi-Purpose Tray Pickup Assembly
173
Fixing/Registration Assembly
176
Duplex / Delivery Assembly
178
Jam Detection
179
Technical Explanation (System)
181
Overview
182
Periodical Service
183
Periodically Replaced Parts
184
Dadf
184
Reader
184
Printer
184
Consumable Parts List
185
Host Machine
185
Cassette Feeding Unit-AQ1
187
High Capacity Cassette Feeding Unit-C1
188
Paper Deck Unit
189
Staple/Booklet Finisher-AB1
190
Inner Finisher-L1
191
Periodical Maintenance
192
Host Machine
192
Reader
192
Adf
192
Staple/Booklet Finisher-AB1
193
Inner Finisher-L1
193
Parts Replacement and Cleaning
194
Preface
195
Outline
195
Parts List
196
External Cover
196
Motor
199
Clutch/ Solenoid
202
Switches
203
Sensor
204
Heater
210
Speaker
211
Pcb
212
Fan
217
Reader
218
External Cover/Interior System
219
Fully Opening the Right Door
219
Removing the Right Door
219
Removing the Toner Filter
222
Removing the Control Panel
222
Parts Replacement and Cleaning
222
Removing the Control Panel CPU PCB/LCD Unit/Led PCB
226
Removing the AC Driver PCB
232
Remove the Power Cord Base
233
Remove the Power Supply Assembly
236
Original Exposure System
239
Removing the Reader Scanner Unit
239
Cleaning the Reader Scanner Unit Scanner Mirror
242
Removing the Reader Scanner Motor
244
Removing the Copyboard Glass
247
Cleaning the Copyboard Glass (Large)
248
Cleaning the Copyboard Glass (Small)
249
Original Feed System (Single Pass DADF)
251
Parts List
251
Parts Replacement and Cleaning
252
External Cover
254
Removing the Lifter Drive Unit
258
Removing the Document Tray
258
Removing the Reader Scanner Unit
259
Removing the Cable Guide Unit
261
Removing the Left Hinge
263
Removing the Pickup Roller Unit
266
Actions after Parts Replacement
267
Removing the Separation Roller Unit
267
Cleaning the Sensor
268
Cleaning the Lead Roller 1
269
Cleaning the Lead Roller 2
271
Cleaning the Pullout Roller
272
Cleaning the Paper Back Reading Glass
273
Removing the ADF Driver PCB
274
Removing the Multi Feed Detect Sensor PCB
275
Removing the Pickup Roller Lifting Motor
277
Removing the ADF Delivery Motor
277
Removing the ADF Pickup Motor Unit
278
Removing the ADF Pullout Motor Unit
279
Removing the Lead Motor Unit
279
Main Controller System
281
Removing the Main Controller PCB
281
Removing the SSD Unit
283
Removing the Fax Unit
284
Laser Exposure System
285
Removing the Laser Scanner Unit
285
Cleaning the Dustproof Glass
286
Fixing System
287
Removing the Fixing Assembly
287
Removing the Fixing Film Unit
287
Removing the Fixing Pressure Roller / Fixing Pressure Roller Shaft Support
292
Removing the Fixing Drive Unit
296
Removing the Side End Cooling Fan Ass'y
297
Image Formation System
299
Removing the Air Filter
299
Removing the Drum Unit
299
Installing the New Drum Unit
300
Removing the Developing Unit
302
Removing the ITB Unit
303
Removing the Transfer Cleaner Assembly
306
Removing the ITB
307
Removing the Secondary Transfer Inner Roller
310
Removing the Secondary Transfer Outer Roller Unit
311
Removing the Waste Toner Container
312
Removing the Supply Drive Unit
312
Removing the Waste Toner Feed Assembly
315
Removing the Waste Toner Feed Assembly
316
Removing the Waste Toner Intermediate Feeding Drive Unit
319
Removing the Waste Toner Intermediate Feeding Unit
320
Removing the Transfer High-Voltage PCB
321
Removing the Image Formation High Voltage Power Supply Unit
322
Removing the Registration Duplex Drive Unit
324
Removing the Drum Driver PCB
325
Removing the Secondary Transfer Ass'y
326
Pickup Feed System
327
Removing the Multi-Purpose Tray/Feed/Separation Roller
327
Removing the Pickup/Feed/Separation Roller (Cassette 1/2,Cassette 3/4(Option))
328
Removing the Multi-Purpose Tray Pickup Unit
329
Removing the Cassette 1 Pickup Unit
330
Removing the Cassette 2 Pickup Unit
331
Removing the Cassette 3 Pickup Unit (Option)
331
Removing the Cassette 4 Pickup Unit (Option)
332
Removing the Delivery Unit
333
Removing the Registration Roller
334
Removing the Registration Frame Unit
335
Removing the Registration Sensor Unit
336
Removing the Reverse Duplex Unit
338
Removing the Lifter Drive Assembly
338
Removing the Main Drive Unit
339
Removing the Pickup Drive Unit
340
Removing the Cassette Heater Unit
343
Removing the Feed Driver PCB Unit
345
Cleaning
347
Cleaning the Secondary Transfer Front Inside Guide
347
Cleaning the Pre-Secondary Transfer Outer Guide
347
Cleaning the Secondary Transfer Outlet Guide
347
Cleaning the Registration Roller
348
Cleaning the Pre-Registration Guide Unit
348
Cleaning the Registration Scanner Sensor
349
Cleaning the Cassette 1 Pullout Sensor
349
Cleaning the Cassette 2 Pullout Sensor
350
Cleaning the Cassette 1 Pickup Nip Sensor
350
Cleaning the Cassette 2 Pickup Nip Sensor
351
Cleaning the First Delivery Roller
351
Cleaning the Inner Delivery Unit
351
Cleaning the Inner Delivery Roller
352
Cleaning the Fixing Entrance Guide
352
Cleaning the Fixing Separation Guide
353
Adjustment
354
Pickup Feed System
355
Image Position Adjustment
355
Geometric Characteristics Adjustment
355
Original Exposure System
359
Reader Unit
359
Original Feed System
360
Skew Adjustment (at Stream Scanning of Originals)
360
Adjusting the Height
365
Height Adjustment
365
Right Angle Adjustment (Slant Adjustment)
368
Light Intensity Adjustment
373
Stream Reading Adjustment (Auto Adjustment of Reading Position During ADF Reading)
374
Squareness Adjustment Amount Display
374
White Level Adjustment
374
Front/Back Side Difference Correction Adjustment
375
Parallelogram Correction
377
Angle Correction (Front / Back)
377
Image Position Adjustment (at Stream Scanning of Originals)
378
Other Adjustments
387
Actions at Parts Replacement
395
Main Controller PCB
395
Ssd
396
MP Pickup Tray Unit
399
Control Panel Unit
399
Laser Scanner Unit
400
Secondary Transfer Outer Roller
400
Developing Assembly
400
Registration Sensor Unit
401
Scanner Unit (Paper Front)
401
Scanner Unit (Paper Back)
402
Copyboard Glass
403
Troubleshooting
404
Initial Check
405
Test Print
406
Overview
406
Steps to Select the Test Print TYPE
406
How to Use the Test Print
407
Gradations (TYPE = 4)
408
Gradations (TYPE = 12)
411
Troubleshooting Items
412
Parts Pitch Related to Periodical Image Failure
412
The Output of the Image Is Skewed or Misaligned When Scanned by ADF
412
Troubleshooting by Forcible Stop of Paper Feed
414
Display of "Non-Canon Product" Message
416
Remedies to be Performed When E602-XXXX or E614-XXXX Error Is Displayed
418
Measure against E021-0420/E020-04B8/E996-0CAB Caused by Connector Disconnection of the Toner Concentration Sensor
421
Controller Self Diagnosis
423
Startup Method
423
Diagnosis Result
424
Debug Log
427
Function Overview
427
Saving and Collecting Debug Logs
429
Automatic Log Settings
431
Setting the Overwrite Function
431
Setting the Encryption Function
432
Setting the Payload Drop Function
432
Setting the Filter Function
433
Setting the Startup Collection Function
433
Saving of Manual Logs, Network Packet Logs and Key Operation Logs
433
Startup System Failure Diagnosis
442
Overview
442
Basic Flow
443
Error/Jam/Alarm
450
Outline
451
Error Code Notation
451
Location Code
451
Pickup Position Code
452
Pickup Size
452
Points to Note When Clearing MN-CON
454
Error Code
455
Error Code Details
455
Error Code (FAX)
594
How to View Fax Error Codes
594
User Error Codes
594
Service Error Code
594
Alarm Code
597
Alarm Code Details
597
Jam Code
655
Jam Type
655
Jam Screen Display Specification
656
Host Machine
657
Adf
659
Cassette Feeding Unit-AQ1
662
High Capacity Cassette Feeding Unit-C1
663
Inner Finisher-L1
663
Booklet/Staple Finisher-AB1
664
Buffer Pass Unit
666
Inner Puncher-D1
666
Service Mode
667
Overview
668
Basic Operations
668
Switching the Screen Display (Level 1 2)
669
SITUATION Mode
671
How to Use Parts Check
673
Security Support
676
Position to Affix the Service Label
680
Output of Service Print Data
680
COPIER (Service Mode for Printer)
685
DISPLAY (State Display Mode)
685
I/O
711
ADJUST (Adjustment Mode)
712
Service Mode
732
FUNCTION (Operation / Inspection Mode)
753
Service Mode
756
OPTION (Specification Setting Mode)
780
TEST (Print Test Mode)
919
COUNTER (Counter Mode)
925
FEEDER (ADF Service Mode)
964
OPTION (Specification Setting Mode)
974
BOARD (Option Board Setting Mode)
1012
Setting of Bit Switch (SSSW)
1016
Setting of Menu Switch (MENU)
1027
Setting of Numeric Parameter (NUMERIC Param.)
1028
Setting of Destination (TYPE)
1030
Setting of Printer Functions (PRINTER)
1031
IPFAX Setting
1033
Initialization of Set Value (CLEAR)
1034
Test Mode (TEST)
1034
Service Report (REPORT)
1038
Service Tools
1043
List of Special Tools
1043
Solvent/Oil List
1043
Software Counter Specifications
1063
Work Procedure
1067
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Canon imageRUNNER ADVANCE DX 6870i Service Manual (115 pages)
Brand:
Canon
| Category:
Printer
| Size: 2 MB
Table of Contents
Table of Contents
5
Introduction
9
Overview
9
Features
12
Unified Firmware Platform
12
Imagerunner ADVANCE DX Series Platform Improvements
12
Configuration
14
Optimum Performance Range and Monthly Copy/Print Volume
19
The Optimum Performance Range
19
Maximum Monthly Copy/Print Volume
19
Hardware Accessory Options
20
Printer Cover-M2
20
Platen Cover-Y3
20
High Capacity Cassette Feeding Unit-C1
20
Cassette Feeding Unit-AQ1
20
Tab Feeding Attachment Kit-F1
20
Cabinet Type-V
20
Paper Deck Unit-F1
21
Copy Card Reader-F1
21
Numeric Keypad-A2
21
Inner Tray (1 St Copy Tray Kit-A1)
21
Rd Copy Tray Kit-A1
21
Paper Folding Unit-L1
21
Booklet Finisher-AB1 and Staple Finisher-AB1
22
Booklet Finisher-A1 with Tri Fold and Staple Finisher-AB2
22
2/3 Hole Puncher Unit-A1
22
Inner Finisher-L1
23
Inner 2Way Tray-M1
23
Inner 2/3 Hole Puncher-D1
23
System Features and Options
25
Copy and Print Options
25
Barcode Printing Kit-D1
25
Secure Watermark
25
PCL International Font Set-A1
25
Universal Send
25
Universal Send Trace & Smooth PDF
25
Universal Send Security Feature
25
Universal Send Digital User Signature
25
Fax Options
26
Super G3 FAX Board-AX1
26
Super G3 2Nd Line Fax Board-AX1
26
Super G3 3Rd/4Th Line Fax Board-AX1
26
IP FAX Expansion Kit-B1
26
Remote Fax Kit-A1
26
Accessibility Options
27
Voice Guidance Kit-G1
27
Voice Operation Kit-D1
27
ADF Access Handle-A1
27
Document Storage Capabilities
28
Mail Box
28
Network
28
Memory Media
29
Advanced Box
29
Security Features and Options
30
Authentication and Usage Management
30
Universal Login Manager
30
Department ID Management
30
UA (Universal Authentication)
30
Card Reader Solutions
31
Access Management System
31
Uniflow Online
31
Uniflow Online Express
32
Data Management and Security
33
Initialize All Data/Settings Function
33
TPM (Trusted Platform Module)
34
SSD Data Encryption Kit
34
Memory Mirroring Kit-A1
35
Document Security
36
Adobe Livecycle Rights Management es Server Integration
36
PDF/XPS Visible Digital Signature
36
Encrypted Secure Print Software
36
Network Security
37
Ipsec
37
Filtering by Port Number
37
Ipv6
37
Wired / Wireless Security and Authentication
37
Device Security
38
Security Policy Settings
38
Restrict Service Representative Access Function
38
Verify System at Startup
39
SIEM (Security Information and Event Management) Integration
39
Mcafee Embedded Control
39
Software Solutions
40
Document Management and Binding
40
Scan Management Software
40
Authorized Send
40
Ecopy Sharescan
40
Uniflow (Scanning)
40
Uniflow Online
41
Uniflow Online Express
41
Print/Output Management Software
41
Uniflow
41
Uniflow Online Express
42
AA-PRINT (Advanced Anywhere Print)
42
Canon Mobile Printing
42
EFI Printme
42
Device Security and Management Software
43
Uniflow Device Security & Management
43
Uniflow Serverless Secure Print
43
Uniflow Online
43
Uniflow Online Express
43
Imageware Enterprise Management Console and Plug-Ins
44
Imageware Secure Audit Manager Express
44
MEAP Web Connection Kit
44
Business Workflow Software
44
Dealer Sales/Service Authorization and Educational Training
45
Learning Path for New Technicians
45
Learning Path for Technicians with Imagerunner ADVANCE DX 6700 Series Certification
46
Learning Path for Technicians with Imagerunner ADVANCE DX C5700 Series Certification
46
Learning Path for Technicians with Imagerunner ADVANCE DX 6000I Certification
46
Foundational Prerequisites
47
Certification
47
Who Should Attend
47
Uniflow Online and Uniflow Online Express Training Courses
48
Uniflow Online
48
Uniflow Online Express
48
Data Backup Service Training Course
48
Training Facilities
49
Online Courses
49
Classroom Training Facilities
49
Course Equipment
49
Service Materials
49
Servicing Notes
50
Power and Plug Requirements
50
Installation Weight & Dimensions
52
Installation Space Requirements
54
Estimated Installation Times
56
Serviceability
58
Recommended System Engineer Requirements
59
Canon Remote Services
60
Imageware Remote
60
Optional Integration Applications
61
UGW Snapshot
61
Device Management Tool
62
Dealer Dashboard
62
Content Delivery System
63
Remote Operator's Software Kit
64
Device Configuration Management
65
Device Configuration Manager
65
Device Migration Navigator
65
Data Backup Service
66
Firmware Upgrade
67
Service Support Tool
67
Content Delivery System
67
LMS (License Management System)
68
Content Delivery System Website
68
Solid State Drive Handling
69
Special Tools, Solvents & Oils
69
Consumables
70
Consumable Parts
71
Periodically Replaced Parts
74
Periodic Maintenance
74
Soft Counter
77
MEAP Counter
78
Toner Bottle Counter
79
Limited Warranty Support
80
Imagerunner ADVANCE DX 6800 Series Limited Warranty Conditions
80
Drum Unit Limited Warranty
80
Warranty Programs
80
Service Parts Availability
81
Product Technical Support Offerings
82
Canon USA Technical Support Center
82
Technical Support Escalation
82
Internet Support
84
Canon Usa's E-Support Center Website
84
Canon Usa's Partner Portal Website
84
Appendix
85
Registered Paper Types and Weight
85
Specifications
87
Canon Imagerunner ADVANCE DX 6870I/6860I LIMITED WARRANTY
112
Canon Imagerunner ADVANCE DX 6855I LIMITED WARRANTY
113
List of Tables
114
List of Figures
115
Canon imageRUNNER ADVANCE DX 6870i Faq Manual (100 pages)
Brand:
Canon
| Category:
Printer
| Size: 25 MB
Table of Contents
English
4
Table of Contents
4
Check the Following First
6
The Machine Does Not Respond to the Computer
7
The Authentication Screen (Logon Screen) Is Displayed and You Cannot Go Further
7
How to Load Paper
8
Loading Paper in the Paper Drawer
8
When You Have Loaded a Different Type of Paper than the Preset One
9
Loading Paper in the Multi-Purpose Tray
10
Loading Paper with Printed Logos
12
Loading Envelopes
13
Images Are Shifted/Slanted
17
Irregularities Appear in Images
17
Images Are Faint
17
Black Streaks Appear in Images
18
White Streaks Appear in Images
19
Bleed-Through Occurs
20
Paper Jams Occur
21
Paper Jams Occur Frequently
22
Loading Paper or Paper Settings Cannot be Done Successfully
23
Paper Is Not Fed
23
If the "Load Paper." Message Is Displayed
24
Printing Cannot be Performed on the Expected Side of Paper
25
Printing Cannot be Performed with the Expected Size
25
In Two-Sided Printing, the Print Direction Differs
26
Paper
26
Scan/Fax Cannot be Performed Successfully
27
If You Cannot Send Documents to a Server
27
Using [Scan and Send]
27
Stopping Scanning/Faxing
27
Scanned Documents Cannot be E-Mailed
28
If You Cannot Send/Forward Faxes
29
If You Cannot Receive Faxes
30
Canceling Copy/Print Jobs
31
Installing the Printer Driver
32
Replacement Parts
33
An Error Screen Is Displayed
35
Illustrated Index
38
Appendix
42
Do You Want to Know more
51
You Can Consult the User's Guide
51
Check the FAQ Page on the Web
51
You Can Display a QR Code on the
51
Touch Panel Display for Viewing the
51
Press [Tutorial/Faq] [FAQ]
51
Español
54
Verifique Primero lo Siguiente
56
El Equipo no Responde al Ordenador
57
Avanzar Más
57
Carga de Papel en el Casete
58
Cómo Cargar Papel
58
Si Ha Cargado un Tipo de Papel Distinto
58
Del Preestablecido
59
Carga de Papel en la Bandeja Multiuso
60
Carga de Papel con Logotipos Impresos
62
Carga de Sobres
63
Aparecen Irregularidades en las IMágenes/Las IMágenes Están Difuminadas
67
Las IMágenes Están Desplazadas/Inclinadas
67
Aparecen Rayas Negras en las IMágenes
68
Aparecen Rayas Blancas en las IMágenes
69
Se Produce Transparencia
70
Se Producen Atascos de Papel
71
Frecuencia
72
El Papel no Se Alimenta
73
Si Aparece el Mensaje "Cargue Papel
74
Papel
74
No Se Puede Imprimir con el Tamaño Previsto
75
Del Papel
76
Detención del Escaneado/Envío por Fax
77
Si no Puede Enviar Documentos a un Servidor Empleando [Leer y Enviar]
77
No Se Pueden Enviar por Correo Electrónico Los Documentos Escaneados
78
Si no Puede Enviar/Reenviar Faxes
79
Si no Puede Recibir Faxes
80
Cancelación de Trabajos de Copia/Impresión
81
Instalación del Controlador de Impresora
82
Piezas de Repuesto
83
Aparece una Pantalla de Error
85
Índice Ilustrado
88
Apéndice
92
Quiere Saber Más
99
Podrá Consultar la Guía de Usuario
99
Consulte la Página de Preguntas Frecuentes en la Web
99
Puede Mostrar un Código QR en la
99
Pantalla del Panel Táctil para Ver la Página
99
Pulse [Tutorial/Preg. Frecuentes] [Preguntas Frecuentes]
99
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