0002/0003/0004 Jam Code Multi Feed Due To Originals Having Low Separation Performance - Canon imageRUNNER ADVANCE 8105 Series Manual

Symptom

0002/0003/0004 Jam Code Multi feed due to originals having low separation performance

[Inspected by Canon Inc. ]
Description
When originals were fed, 0002/0003/0004 Jam (multi feed jam) occurred.
- 0002: Post-separation sensor 3 stationary jam
- 0003: Delivery sensor delay jam
- 0004: Delivery sensor stationary jam
Cause
When paper having extremely low separation performance is used as originals, the stacked originals were
not separated by the separation roller driven by the torque limiter [1] of the feeder. Accordingly, the symptom
occurred.
[Reference] In order to support such paper, the special torque limiter is required which has further improved
separation performance.
Field Remedy
In order to support such paper having low separation performance, prepare the special torque limiter
(FE3-4556-000) that has improved separation performance. Then replace the torque limiter according to the
following steps. Note that this torque limiter is set up for service exclusive use and has the black mark.
pg. 208