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bizhub C4000i/C3300i
8.1.3 3###
Error code
3001 to 3053
SOAP request result problem (MFP side error)
3054 to 30FE
SOAP request result problem (Server side error)
8.1.4 4###
Error code
4000
Control error
8.2 When connecting by http
NOTE
▪ When a code other than the ones listed below is displayed, contact KM and inform the error code.
8.2.1 0###
Error code
0###
Transmission error
###: http responding code (hexadecimal)
For http responding code, see RFC issued by IETF after converting
hexadecimal number into decimal one.
8.2.2 1###
Error code
1030
Machine ID mismatching
• Received file which tells that machine ID mismatches.
1050
Grammar error
• Received file did not define the CS Remote Care command (2
digits).
• The Type of Subject and the command of file are not consistent.
1061
Modifying not allowed
• The host sent a command file that asked modifying data of item
where setting change is not allowed.
1062
Modifying not available due to the copy job currently performing
• When informing the host that it cannot be modified due to the copy
job currently performing.
1080
Data length problem
• LEN value of TEXT data and actual data length are not consistent.
1081
Frame No. error
• The last frame has not been received.
• There are missing frame No.
1082
Subject Type problem
• Received code did not define the Type of Subject.
1084
Date expired
• Expiration date for data modification command has passed.
1091
Oversized command
• Received file exceeds the machine's receive buffer size.
1099
Illegal request
• Status not predicted in design is detected.
8.2.3 2###
Error code
2001
http request result problem
• Internal status error
2002
http request result problem
• File list acquisition result problem
2003
http request result problem
• Request header transmission failure
2004
http request result problem
• Request body transmission failure
2005
http request result problem
• Response header receive response failure
2006
http request result problem
• Response body receive response failure
2007
http request result problem
L TROUBLESHOOTING > 8. CS Remote Analysis ERROR CODE
Contents
Contents
Contents
Contents
Contents
L-76
How to correct
Contact KM and inform the error code
Contact KM and inform the error code
How to correct
Turn the main power switch OFF and then ON.
Solution
Check the user's http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
• Password
How to correct
• Check the machine ID setting.
• Check the machine ID setting on host side.
Check file content.
Ask the host to send another instruction file for
modifying.
Ask the host to send another instruction file for
modifying.
Ask the host to send another instruction file for
modifying.
Check the status of the machine registration on host
side.
Ask the host to send another instruction file for
modifying.
Ask the host to send another instruction file for
modifying.
Ask the host to send another instruction file for
modifying.
Contact KM and inform the error code
Solution
Check the user's http server system settings.
• Authentication setting for address of the
destination where the server is connected
• Location indicated for a folder
• Connection ID
• Password
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