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bizhub C4000i/C3300i
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of microSD if faulty.
3. Replace microSD.
4.6 E2-3
Contents
Error code
E2-3
Target device
microSD
Diagnosis item
S.M.A.R.T diag.
Reason of error
microSD error (data failure)
Relevant electrical parts
microSD
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of microSD if faulty.
3. Replace microSD.
4.7 E2-4
Contents
Error code
E2-4
Target device
microSD
Diagnosis item
MFP FW checksum
Reason of error
microSD error (data failure)
Relevant electrical parts
MFP firmware
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Perform re-installation of the firmware.
4.8 E2-5
Contents
Error code
E2-5
Target device
microSD
Diagnosis item
Partition check
Reason of error
microSD error (data failure)
Relevant electrical parts
microSD
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of microSD if faulty.
3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
4. Replace microSD.
4.9 E3-3
Contents
Error code
E3-3
Target device
I2C
Diagnosis item
PS-CPU
Reason of error
Connection failure
Parts defect
Relevant electrical parts
CPU board (CPUB)
Base board (BASEB)
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of CPUB if faulty.
3. Correct the mounting of BASEB or the connection of connectors if faulty.
4.
Replace CPUB.
5.
Replace BASEB.
L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL)
L-62
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