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bizhub C4000i/C3300i
4.10 E4-1, E4-2
NOTE
▪ When executing the Self-diag. (Full) after the trouble code (CE301, CE304) is displayed, the self-diagnosis may not complete. In
that case, finish the Self-diag. (Full) forcibly, and perform the troubleshooting against each trouble code.
▪ Turning OFF the main power switch will finish the Self-diag. (Full) forcibly.
Contents
Error code
E4-1, E4-2
Target device
System/image memory
Diagnosis item
E4-1
E4-2
Reason of error
Engagement failure
Mounting failure
DRAM failure
Relevant electrical parts
CPU board (CPUB)
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of CPUB if faulty.
3.
Replace CPUB.
4.11 E5-1
Contents
Error code
E5-1
Target device
Various USB devices
Diagnosis item
IRIS0
Reason of error
Connection failure
Parts defect
Relevant electrical parts
CPU board (CPUB)
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of CPUB if faulty.
3.
Replace CPUB.
4.12 E5-2
Contents
Error code
E5-2
Target device
Various USB devices
Diagnosis item
USB3.0-HUB chip (base board)
Reason of error
Connection failure
Parts defect
Relevant electrical parts
CPU board (CPUB)
Base board (BASEB)
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Correct the mounting of CPUB if faulty.
3. Correct the mounting of BASEB or the connection of connectors if faulty.
4.
Replace CPUB.
5.
Replace BASEB.
4.13 E5-3
Contents
Error code
E5-3
Target device
Various USB devices
Diagnosis item
USB2.0-HUB chip (base board)
Reason of error
Connection failure
Parts defect
Relevant electrical parts
Base board (BASEB)
Corrective action procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL)
WORK0 (Main memory ch.A)
WORK1 (Main memory ch.B)
L-63
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