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13.9.3 Self-diag. (Individual)
(1) MicroSD Check
• To check each item of NVMeSSD individually.
Diagnosis item
Device recognition
R/W Check
S.M.A.R.T diag.
MFP FW checksum
Partition check
<Procedure>
1. Select the desired diagnosis key. (Two or more keys can be selected.)
2. Press the Start key to start the check procedure.
3. The check result will be displayed. (OK/NG)
4. If [OK] is displayed, touch [END].
5. If [NG] is displayed, execute the Self-diag. (Full).
(2) I2C Check
• To check each item of the I2C individually.
Diagnosis item
TPM
AUDIO (Control)
PS-CPU
<Procedure>
1. Select the desired diagnosis key. (Two or more keys can be selected.)
2. Press the Start key to start the check procedure.
3. The check result will be displayed. (OK/NG)
4. If [OK] is displayed, touch [END].
5. If [NG] is displayed, execute the Self-diag. (Full).
(3) Sys/Image mem check
• To check each item of system memory and image memory.
Diagnosis item
WORK0 (Main Memory ch.A)
WORK0 (Main Memory ch.B)
<Procedure>
1. Press the Start key to start the check procedure.
2. The check result will be displayed. (OK/NG)
NOTE
▪ If a trouble occurs on the memory, the self diagnosis may not complete. In that case, finish the Self-diag. (Full) forcibly,
and perform the troubleshooting against each trouble code.
▪ Turning OFF the main power switch will finish the Self-diag. (Full) forcibly.
3. If [OK] is displayed, touch [END].
4. If [NG] is displayed, execute the Self-diag. (Full).
NOTE
▪ NG will also be displayed if no DIMM is mounted. If an additional DIMM is not used, no error occurs even if NG is displayed,
and no troubleshooting is required.
(4) Various USB Check
• To check each item of the USB Device individually.
Diagnosis item
USB Device
Keyboard
USB memory
<Procedure>
1. Select the desired diagnosis key. (Two or more keys can be selected.)
2. Press the Start key to start the check procedure.
3. The check result will be displayed. (OK/NG)
NOTE
• When checking [Keyboard] or [USB Memory], [NG] will be displayed if no device is connected.
1. If [OK] is displayed, touch [END].
2. If [NG] is displayed, perform the following procedures.
• If [NG] is displayed for [USB Device], execute the Self-diag. (Full).
• If [NG] is displayed for [Keyboard], perform "TROUBLESHOOTING/ Troubleshooting when NG is detected on keyboard."
• If [NG] is displayed for [USB Memory], perform the "TROUBLESHOOTING/ when NG is detected on USB memory."
MicroSD (MicroSD), CPU board (CPUB)
MicroSD (MicroSD)
MicroSD (MicroSD)
-
MicroSD (MicroSD)
TPM board (TPMB), CPU board (CPUB), Base board (BASEB)
CPU board (CPUB), Base board (BASEB)
CPU board (CPUB), Base board (BASEB)
CPU board (CPUB)
CPU board (CPUB)
CPU board (CPUB), Base board (BASEB), USB hub board (USBHB), Wireless LAN board
(WLANB), Authentication unit
USB keyboard
USB memory
I-51
I SERVICE MODE > 13. State Confirmation
Relevant electrical parts
Relevant electrical parts
Relevant electrical parts
Relevant electrical parts
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