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bizhub C4000i/C3300i
Trouble Code
CD3B4
CD3B5
CD3C0
CD401
CD402
CD403
CD404
CD405
CD406
CD407
CD411
CD412
CD413
CD701
CD702
CD703
CD705
CD706
CDC##
CE001
CE002
CE003
CE004
CE005
CE006
CE007
CE009
CE011
CE101
CE201
CE202
CE203
CE301
CE302
CE303
CE304
CE305
CED01
CEEE1
CEEE3
CF###
3.6 C0###
3.6.1 C0103
Contents
Trouble type
C0103: Tray 2 drive motor malfunction (When PF-P20 or PF-P21 is installed)
Rank
B
Trouble detection condition The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation
Tray 2
Relevant electrical parts
<When PF-P20 or PF-P21 is
installed>
Procedure
1. Check the connector between M1/2-PCCB/2 CN4 for proper connection and correct as necessary.
No DB definition file
DB definition file error
New board detection
NACK command incorrect
ACK command incorrect
Checksum error
Receiving packet incorrect
Receiving packet analysis error
ACK receiving timeout
Retransmission timeout
Touch panel board error
Touch panel type mismatch
Electrostatic touch panel operation mode error
Mechanical controller flash ROM writing error
Mechanical controller flash ROM device error
FW download communication fault
Mechanical controller sub-CPU flash ROM device error
Mechanical controller sub-CPU flash ROM error
Trouble related to security
Abnormal message queue
Message and method parameter failure
Task error
Event error
Memory access error
Header access error
DIMM initialize error
Memory resource shortage error
Config. file access error at startup of FW
Browser finish detected
Transmission operation log storage fault
PDL interpreter error
Unrecoverable error
Referring incorrect memory
Incorrect command
Finished due to error inside Qt library
Finished due to error outside Qt library
Program forced to stop
The authentication application information does not exist in the storage in
the enhanced server authentication state.
CPU board (MSC) malfunction
Base board (ENG) malfunction
Trouble code (CF###) is referred to as abort code.
For details of abort code, refer to "ABORT CODE".
Contents
• Tray 2 drive motor (M1/2)
• Tray 2 PC control board (PCCB/2)
• CPU board (CPUB)
• Base board (BASEB)
L-22
L TROUBLESHOOTING > 3. TROUBLE CODE
Rank
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
-
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
C
A
C
Self-diag. (Full)
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
-
-
-
-
-
-
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
Target
-
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