Advanced Energy
AE SOLAR ENERGY TECHNICAL SUPPORT
8-18
Please
contact AE Solar Energy
Technical
Suppo1t
if
you
have questions
or
problems
that
cannot
be
resolved by working
through the provided troubleshooting.
When
you
call Solar
Energy Technical
Suppo1t,
make
sure to
have the unit
selial
number
and
pa1t number. These numbers
are
available
on
unit labels.
Table
8-13.
AE
Solar Energy Technical Support 24 X 7 contact information
Office
Contact
AE
Solar
Energy
Technical
Suppo1t
Phone
(24 hrs/day, 7 days/week):
20720
B1inson Blvd
Inside
the U.S.
,
call 877.312.3832 or
Bend,
OR 97701
Outside
the
U.S.,
call
USA
+
1.541.323.4143
~
Email:
(We will
respond
to email by
the
Important
next
business day.)
For renuns and
repairs,
please
inve1tersuppo1t@aei.com
call Solar
Energy
Technical
Suppo1
t to request an RMA
and
obtain
the coITect
shipping
address.
If
you
would
prefer to
contact
a
local or
regional
sales or service
office,
visit the
Advanced
Energy
web site for
cuITent
contact
inf
01mation:
•
http://www.advanced-energy.com
Troubleshooting and Solar Energy
Technical
Support
570-1001793-0SB