Xerox Phaser 3330 Service Manual page 86

Error Error Message
17-130 Login error
17-140 Access Denied
17-150 Lock is exist
17-200 Network cable is
disconnected
17-300 Network card is not
installed
17-310 Wireless Network
communication
error
17-400 User Cancelled
17-500 Document Jam
occurred
17-510 Operation error
17-600 File name is too
long
17-610 Scan file is exist
17-562 Auto-registration
process fails to
communicate
Xerox Internal Use Only
Cause
Cannot log into server.
The system does not
recognize the user name or
password
*lck Directory already exists.
Network cable is not
connected.
Network Card is not installed
Communication problem
with the Wireless Network
User has cancelled the
network scan job.
Document jam occurred.
An error occurred during the
file transmission.
File name exceeds the
system limit.
This file name already exists
on the server.
Machine is unable to contact
the remote Xerox SMart
eSolutions Communication
Server. User intervention is
required to review SMart
eSolutions settings. Machine
services are unaffected.
(Pre-registration)
Initial Action
Check the login
information.
Try to login again.
Contact the network
administrator.
Check the login
information.
Try to login again.
Contact the network
administrator.
Contact system
Administrator.
Connect network cable.
Install the Network Card
Power off the machine
and check the Wireless
module connection.
Power on the machine.
If the problem persists,
replace, the Wireless PWB.
Start the job again if
needed.
Check Touchscreen and
clear the job.
POPO the machine and try
to send the file again.
Shorten the File name and
try again.
Re-name the file and try
again.
Review SMart eSolutions
settings.
Phaser 3330 and WorkCentre 3335/3345
Troubleshooting
Go To
Network
Error -
Cable not
connected
Network
Error - No
Remote
Xerox
Server
2-27
Service Manual