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Phaser
®
3300MFP
Multifunction Printer
Phaser
®
User Guide
3300MFP

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Chapters

Troubleshooting

   Summary of Contents for Xerox Phaser 3300MFP

  • Page 1: User Guide

    Phaser ® 3300MFP Multifunction Printer Phaser 3300MFP ® User Guide...

  • Page 2

    © 2008 Xerox Corporation. All rights reserved. This manual is provided for information purposes only. All information included herein is subject to change without notice. Xerox Corporation is not responsible for any direct or indirect damages, arising from or related to use of this manual.

  • Page 3: Table Of Contents

    ONTENTS 1. Introduction Special features ... 1.1 Printer overview ... 1.2 Finding more information ... 1.4 Selecting a location ... 1.4 2. System setup Menu overview ... 2.1 Changing the display language ... 2.2 Setting the date and time ... 2.2 Changing the default mode ...

  • Page 4

    Printing a document ... 7.1 Canceling a print job ... 7.1 8. Scanning Scanning basics ... 8.1 Scanning to an application using a local connection ... 8.1 Scanning using a network connection ... 8.2 Changing the settings for each scan job ... 8.5 Changing the default scan settings ...

  • Page 5

    13. Maintenance Printing reports ... 13.1 Clearing memory ... 13.2 Cleaning your machine ... 13.2 Maintaining the print cartridge ... 13.3 Maintenance Parts ... 13.6 Managing your machine from the website ... 13.7 Checking the machine’s serial number ... 13.8 14.

  • Page 6: Operational Safety Information

    Read these safety notes carefully before using this product to ensure you operate the equipment safely. Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety Agency approval, and compliance to established environmental standards.

  • Page 7: Electrical Supply

    If you are not sure whether or not an outlet is correctly grounded, consult an electrician. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal. Do not place this equipment where people might step or trip on the power cable.

  • Page 8: Ozone Safety Information

    The product is manufactured under a registered ISO 9002 Quality system. If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number: EUROPE: +44 (0) 1707 353434 USA/CANADA: 1 800 928 6571...

  • Page 9: Regulatory Information

    ISM equipment may have to be limited or special mitigation measures taken. NOTE: Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user’s authority to operate this equipment. WARNING: Shielded cables must be used with this equipment to maintain compliance with Council Directive 2004/108/EC.

  • Page 10: Illegal Copying

    Illegal Copying Congress, by statute, has forbidden the copying of the following subjects under certain circumstances. Penalties of fine or imprison- ment may be imposed on those guilty of making such copies. • Obligations or Securities of the United States Government, such Certificates of Indebtedness Coupons from Bonds Silver Certificates...

  • Page 11: For Fax Function

    (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required.

  • Page 12: Openssl License

    Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Iceland, Liechtenstein, Norway In the event of problems, you should contact your local Xerox representative in the first instance. This product has been tested to and is compliant with TBR21 or ES...

  • Page 13: Original Ssleay License

    This product includes cryptographic software written by Eric Young(eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

  • Page 14: Environmental Compliance

    For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations.

  • Page 15

    Please contact your local waste authorities and request disposal guidance. EH&S Contact Information For more information on Environment, Health and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: • USA: 1-800 828-6571 •...

  • Page 16: Introduction

    Expand your machine’s capacity • The Phaser 3300MFP has 96 MB of memory which can be expanded to 320 MB. • You can add a 250-sheet optional tray 2 to your machine. This tray lets you add paper to the machine less often.

  • Page 17: Printer Overview

    Printer overview These are the main components of your machine: Front view * The figure above shows Phaser 3300MFP with all available accessories. ADF (automatic tray 1 document feeder) document width guides optional tray 2 document input tray multi-purpose tray...

  • Page 18: Control Panel Overview

    Control panel overview Speed buttons: Allows you to store frequently-dialed fax numbers and email addresses and enter them with the touch of a few buttons. 16-30: Allows you to shift the speed buttons to access numbers 16 through 30. Address Book: Allows you to store frequently used fax numbers in memory or search for stored fax numbers or email addresses.

  • Page 19: Finding More Information

    If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Xerox website, www.xerox.com/support. Selecting a location Select a level, stable place with adequate space for air circulation. Allow extra space for opening covers and trays.

  • Page 20: System Setup

    System setup This chapter gives you an overview of menus available on your machine and step-by-step instructions for setting up the machine’s systems. This chapter includes: • Menu overview • Changing the display language • Setting the date and time •...

  • Page 21: Changing The Display Language

    Setting the date and time The current date and time are shown on the display when your machine is on and ready to work. For the Phaser 3300MFP, all of your faxes will have the date and time printed on them.

  • Page 22: Setting Sounds

    Setting sounds You can control the following sounds: • Key Sound: Turns the key sound on or off. With this option set to On a tone sounds each time a key is pressed. • Alarm Sound: Turns the alarm sound on or off. With this option set to an alarm tone sounds when an error occurs or fax communication ends.

  • Page 23: Using The Save Modes

    Correcting numbers or names If you make a mistake while entering a number or name, press the left Scroll button to delete the last digit or character. Then enter the correct number or character. Inserting a pause With some telephone systems, you must dial an access code (9, for example) and listen for a second dial tone.

  • Page 24: Software Overview

    Software overview This chapter gives you an overview of the software that comes with your machine. Further details about installing and using the software are explained in the Software Section. This chapter includes: • Supplied software • Printer driver features •...

  • Page 25: Printer Driver Features

    Printer driver features Your printer drivers support the following standard features: • Paper source selection • Paper size, orientation and media type • Number of copies In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers: PCL 6 PostScript...

  • Page 26

    Linux Item Requirements (Recommended) Operating RedHat 8.0, 9.0 (32 bit) system RedHat Enterprise Linux WS 4, 5 (32/64 bit) Fedora Core 1~7 (32/64 bit) Mandrake 9.2 (32 bit), 10.0, 10.1 (32/64 bit) Mandriva 2005, 2006, 2007 (32/64 bit) SuSE Linux 8.2, 9.0, 9.1 (32 bit) SuSE Linux 9.2, 9.3, 10.0, 10.1, 10.2 (32/64 bit) SuSE Linux Enterprise Desktop 9, 10 (32/64 bit) Ubuntu 6.06, 6.10, 7.04 (32/64 bit)

  • Page 27: Network Setup

    Network setup This chapter gives you step-by-step instructions for setting up your machine for network connections. This chapter includes: • Introduction • Supported operating systems • Locating the 3300MFP IP Address • Accessing CentreWare Internet Services (CWIS) • Configuring TCP/IP •...

  • Page 28: Configuring Tcp/ip

    In the URL or Address field enter http;//xxx.xxx.xxx.xxx where x is your IP address. Press Enter. Select a tab to view. Configuring TCP/IP Your machine can be set up with a variety of TCP/IP network information, such as an IP address, a subnet mask, a gateway, and DNS addresses. There are several ways in which your machine can be assigned a TCP/ IP address, depending on your network.

  • Page 29: Setting Ethernet Speed

    access and data transmission are allowed. There are 3 mutually exclusive options for 802.1x authentication. To use 802.1x, take the following steps: Press Menu until Network appears on the bottom line of the display and press Enter. Press the Scroll buttons until 802.1x appears and press Enter. Press the Scroll buttons until On appears and press Enter.

  • Page 30: Loading Originals And Print Media

    Loading originals and print media This chapter introduces you to how to load originals and print media into your machine. This chapter includes: • Loading originals • Selecting print media • Loading paper • Setting the paper size and type •...

  • Page 31: Selecting Print Media

    This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Xerox has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user guide.

  • Page 32: Supported Print Media Types And Sizes

    Supported print media types and sizes Type Size Plain paper Letter Legal Folio Oficio JIS B5 ISO B5 Executive Envelope Envelope B5 Envelope Monarch Envelope COM-10 Envelope DL Envelope C5 Envelope C6 Transparency Letter, A4 Labels Letter, Legal, Folio, A4, JIS B5, ISO B5, Executive, A5, A6 Card stock Letter, Legal, Folio,...

  • Page 33: Media Sizes Supported In Each Mode

    Media sizes supported in each mode Mode Size Copy mode Letter, A4, Legal, Folio, Executive, ISO B5, JIS B5, A5, A6 Single side All sizes supported by printing the machine Duplex printing Letter, A4, Legal, Folio Fax mode Letter, A4, Legal 1.

  • Page 34: Loading Paper

    Media type Guidelines Transparencies • To avoid damaging the machine, use only transparencies designed for use in laser printers. • Transparencies used in the machine must be able to withstand 180 °C, the machine’s fusing temperature. • Place them on a flat surface after removing them from the machine.

  • Page 35

    Loading paper in tray 1 or optional tray 2 Pull open the paper tray and load paper. You can load letterhead with the design side face down. The top edge of the sheet with the logo should be placed at the front of the tray.

  • Page 36

    In the multi-purpose tray The multi-purpose tray can hold special sizes and types of print material, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. To load paper in the multi-purpose tray: Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown.

  • Page 37: Setting The Paper Size And Type

    Tips on using the multi-purpose tray • Load only one size of print media at a time in the multi-purpose tray. • To prevent paper jams, do not add paper when there is still paper in the multi-purpose tray. This also applies to other types of print media. •...

  • Page 38

    Printing to the rear cover Using the rear cover, paper comes out of the machine face up. Printing from the multi-purpose tray to the rear cover provides a straight paper path. Using the rear cover might improve the output quality with special print media.

  • Page 39: Copying

    Copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Selecting the paper tray • Copying • Changing the settings for each copy • Changing the default copy settings • Using special copy features • Copying on both sides of paper •...

  • Page 40: Changing The Default Copy Settings

    Reduced or enlarged copy By using the Reduce/Enlarge button, you can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass, or from 25% to 100% from the ADF. To select from the predefined copy sizes: Press Reduce/Enlarge.

  • Page 41: Id Card Copying

    ID card copying Your machine can print 2-sided originals on one sheet of A4-, Letter-, Legal-, Folio-, Executive-, B5-, A5-, or A6-sized paper. When you copy using this feature, the machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original.

  • Page 42: Copying On Both Sides Of Paper

    Clone copying Your machine can print multiple image copies from the original document on a single page. The number of images is automatically determined by the original image and paper size. This copy feature is available only when you place originals on the scanner glass.

  • Page 43: Basic Printing

    For Windows 2000, select Settings and then Printers. For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound > Printers. Double-click the Xerox Phaser 3300MFP PCL 6 or Xerox Phaser 3300MFP PS icon. From the Document menu, select Cancel. Note You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop.

  • Page 44: Scanning

    Scanning Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer. Then you can fax or email the files, upload them to your website, or use them to create projects that you can print.

  • Page 45: Scanning Using A Network Connection

    Note You can change the scanner properties of your machine and the scan settings from the Xerox Network Scan Manager window. Click Properties and set the options in each tab. Registering authorized users To use an FTP server or SMB server, or to send an email, you need to register authorized users using CentreWare IS.

  • Page 46: Scanning To A Network Client

    Press the Scroll buttons until NetScan appears on the bottom line of the display and press Enter. Enter the ID you have set in the Xerox Network Scan Manager window and press Enter. Enter the PIN you have set in the Xerox Network Scan Manager window and press Enter.

  • Page 47: Scanning To An Ftp Server

    Your machine begins scanning the original to the computer where the program is running. 10 Press the Scroll buttons until the application you want appears and press Enter. Scanning is started. Setting network scan timeout If the Network Scan program on your computer does not send a refresh request and does not scan a job within a specified timeout period, your machine cancels the scan job.

  • Page 48: Changing The Settings For Each Scan Job

    Scanning to an SMB server You can scan an image and then send it to an SMB server. You need to set up parameters for access to SMB servers from CentreWare IS. See page 8.3. Before scanning, you can set the scan options for your scan job. See page 8.5.

  • Page 49: Configuring Group Email Numbers

    Configuring group email numbers Enter your machine’s IP address as the URL in a browser and click Go to access the web site of your machine. Click Machine Settings and Group Address Book. Click Add. Select a group number and enter the group name you want. Select speed email numbers that will be included in the group.

  • Page 50: Searching Address Book For An Entry

    Searching Address Book for an entry There are two ways to search for an address in memory. You can either scan from A to Z sequentially or search by entering the first letters of the name associated with the address. Searching sequentially through memory If necessary, press Scan.

  • Page 51: Faxing

    Faxing This chapter gives you information about using your machine as a fax machine. This chapter includes: Sending a fax • Setting the fax header • Adjusting the document settings • Sending a fax automatically • Sending a fax manually •...

  • Page 52: Sending A Fax Automatically

    Recommended resolution settings for different original document types are described in the table below: Mode Recommended for: Standard Originals with normal sized characters. Fine Originals containing small characters or thin lines or originals printed using a dot-matrix printer. Super Fine Originals containing extremely fine detail.

  • Page 53: Confirming A Transmission

    Confirming a transmission When the last page of your original has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. For a list of error messages and their meanings, see page 14.7.

  • Page 54: Receiving Automatically In Fax Mode

    Press Stop/Clear to return to Standby mode. Notes • When the memory is full, the printer can no longer receive any incoming fax. Secure free memory to resume by removing data stored in the memory. • To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine.

  • Page 55: Receiving In Secure Receiving Mode

    Call your fax number from another telephone. It is not necessary to place the call from a fax machine. When your machine begins to ring, do not answer the call. The machine requires several rings to learn the pattern. When the machine completes learning, the display shows Completed DRPD Setup.

  • Page 56: Printing Received Faxes On Both Sides Of Paper

    Printing received faxes on both sides of paper By using the Duplex button on your machine, you can set the machine to print received faxes on both sides of paper. Press Duplex. Press the Scroll buttons until the binding option you want appears. •...

  • Page 57: Sending A Priority Fax

    Note You cannot use group dial numbers for another fax number. When you have finished entering fax numbers, press buttons to select No at the Another No.? prompt and press Enter. 10 Enter the job name you want and press Enter. For details on how to enter alphanumeric characters, see page 2.3.

  • Page 58: Sending A Fax From A Pc

    See the Software Section. Installing PC-Fax Software To install the PC-Fax, insert the supplied Xerox Drivers CD. The CD-ROM should automatically run, and the installation window appears. When the language selection window appears, select the appropriate language and then click Install Software.

  • Page 59

    At the next screen accept your choice by clicking Next and then click Finish. PC-Fax is now installed. Configuring PC Fax From the Start menu, select Programs or All Program → Xerox Phaser 3300MFP → Configure PC Fax. Enter your name and fax number.

  • Page 60

    Enter the recipients’ numbers and click Continue. Remove a Add a new selected Phone entry phone entry Select the resolution and click Send Fax. Your PC begins to send the fax data and multi-function printer sends the fax. 9.10 <Faxing>...

  • Page 61: Fax Setup

    Fax setup This chapter gives you information on setting up your machine for receiving and sending faxes. This chapter includes: • Changing the fax setup options • Changing the default document settings • Printing sent fax report automatically • Setting up Phone Book Changing the fax setup options Your machine provides you with various user-selectable options for setting up the fax system.

  • Page 62: Changing The Default Document Settings

    Option Description Auto When receiving a fax containing pages as long as Reduction or longer than the paper loaded in the paper tray, the machine can reduce the size of the original to fit the size of the paper loaded in the machine. Turn on this feature if you want to automatically reduce an incoming page.

  • Page 63: Group Dial Numbers

    Registering after pressing a speed button Press Fax. Press one of the speed buttons. Press Enter when Yes appears. Enter the name you want and press Enter. For details on how to enter alphanumeric characters, see page 2.3. Enter the fax number you want to store and press Enter. Registering after entering a number first Press Fax.

  • Page 64

    When you have finished, press the Scroll buttons to select No at the Another No.? prompt and press Enter. Press Stop/Clear to return to Standby mode. Editing a group dial number You can delete a specific entry from a group or add a new number to the selected group.

  • Page 65: Using Usb Flash Memory

    Using USB flash memory This chapter explains how to use a USB memory device with your machine. This chapter includes: • About USB memory • Plugging in a USB memory device • Scanning to a USB memory device • Printing from a USB memory device •...

  • Page 66: Printing From A Usb Memory Device

    Press Enter or Start when USB appears. Your machine begins scanning the original, and then asks if you want to scan another page. Press Enter when Yes appears to scan more pages. Load an original and press Start. Otherwise, press the Scroll buttons to select No and press Enter. After scanning is complete, you can remove the USB memory device from the machine.

  • Page 67: Backing Up Data

    Printing on both sides of paper By using the Duplex button on your machine, you can set the machine to print documents on both sides of paper. Press Duplex. Press the Scroll buttons until the binding option you want appears. •...

  • Page 68: Formatting A Usb Memory Device

    If you selected a folder, press the Scroll buttons until the file you want to delete appears and press Enter. Press Enter when Yes appears to confirm your selection. Press Stop/Clear to return to Standby mode. Formatting a USB memory device Insert the USB memory device into the USB memory port on your machine.

  • Page 69: Ordering Supplies And Accessories

    32 MB DIMM. To expand the memory of your machine, you must remove the existing DIMM and purchase a larger one. To order Xerox-authorized supplies or accessories, contact your local Xerox dealer or the retailer where you purchased your machine, or visit www.xerox.com/office/support number for information on calling for technical support.

  • Page 70: Maintenance

    Maintenance This chapter provides information for maintaining your machine and the print cartridge. This chapter includes: • Printing reports • Clearing memory • Cleaning your machine • Maintaining the print cartridge • Maintenance Parts • Managing your machine from the website •...

  • Page 71: Clearing Memory

    Clearing memory You can selectively clear information stored in your machine’s memory. Caution Before clearing the memory, make sure that all fax jobs have been completed, or you will lose those jobs. Press Menu until System Setup appears on the bottom line of the display and press Enter.

  • Page 72: Maintaining The Print Cartridge

    With a dry lint-free cloth, wipe away any dust and spilled toner from the print cartridge area and the print cartridge cavity. Caution While cleaning the inside of the machine, be careful not to touch the transfer roller, located underneath the print cartridge. Oil from your fingers can cause image quality problems.

  • Page 73: Redistributing Toner

    Expected cartridge life The life of the print cartridge depends on the amount of toner that print jobs require. When printing text at ISO 19752 5% coverage, a new print cartridge lasts an average of either 8,000 or 4,000 pages. (The original print cartridge supplied with the machine lasts an average of 4,000 pages.) The actual number may also be different depending on the print density of the pages you print on, and the number of pages may be...

  • Page 74: Cleaning The Drum

    Note You can set the machine to disregard the Toner Empty message and to continue printing. See page 13.5. Open the front cover. Pull the print cartridge out. Remove the new print cartridge from its bag. Remove the packing tape and roll the cartridge 5 or 6 items to distribute the toner.

  • Page 75: Maintenance Parts

    Approx. 250,000 pages Pickup roller Approx. 150,000 pages Xerox highly recommends that an authorized service provider, dealer or the retailer where you bought printer performs this maintenance activity. Checking replaceables If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned.

  • Page 76: Managing Your Machine From The Website

    ADF roller If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Xerox’s CentreWare IS, an embedded web server. Use CentreWare IS to: • View the machine’s device information and check its current status.

  • Page 77: Checking The Machine's Serial Number

    Checking the machine’s serial number When you call for service or register as a user on the Xerox website, the machine’s serial number may be required. You can check the serial number by taking the following steps: Press Menu until System Setup appears on the bottom line of the display and press Enter.

  • Page 78: Troubleshooting

    Troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing document jams • Clearing paper jams • Understanding display messages • Print cartridge-related messages • Solving other problems Clearing document jams When an original jams while passing through the ADF, Document Jam appears on the display.

  • Page 79: Roller Misfeed

    Roller misfeed Open the scanner lid. Grasp the misfed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands. Close the scanner lid. Then load the removed pages back into the ADF.

  • Page 80: In The Optional Tray

    In the optional tray 2 Pull the optional tray 2 open. Remove the jammed paper from the machine. If the paper does not move when you pull, or if you do not see the paper in this area, stop and go to step 3. Pull the tray 1 half.

  • Page 81: In The Paper Exit Area

    Remove the jammed paper by gently pulling it straight out. Replace the print cartridge and close the front cover. Printing automatically resumes. In the paper exit area Open and close the front cover. The jammed paper is automatically ejected from the machine. Gently pull the paper out of the output tray.

  • Page 82: In The Duplex Unit Area

    Unfold the duplex guide fully. While pushing the fuser lever to the right, open the fuser door. Pull the jammed paper out. If the jammed paper does not move when you pull, push the pressure lever on each side up to loosen the paper, and then remove it. duplex guide Return the lever, door, stopper, and guide to their original position.

  • Page 83: Tips For Avoiding Paper Jams

    Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. Duplex Jam 1 Open the rear cover. Unfold the duplex guide fully. Pull the jammed paper out.

  • Page 84: Understanding Display Messages

    Understanding display messages Messages appear on the Status Monitor program window or the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order. Note When you call for service, it is very convenient to tell the service representative the display message.

  • Page 85

    Message Meaning Global Server When there is an Auth Failed authentication fail while connecting to the global server this message displays. Global Server This error message Comm. Error displays when there is a communication error between the global server and the device.

  • Page 86

    Message Meaning Open Heat Error There is a problem Cycle Power in the fuser unit. Operation Not You are in the Add Assigned Page/Cancel Job operation, but there are no jobs stored. Over Heat Error There is a problem Cycle Power in the fuser unit.

  • Page 87: Print Cartridge-related Messages

    Print cartridge-related messages Suggested solutions Install a print cartridge. Install a Xerox-genuine print cartridge, designed for your printer. Take out the print cartridge and thoroughly shake it. By doing this, you can temporarily reestablish printing operations. You can select either Stop or Continue. If you do not select any, the printer will work as if Stop is selected.

  • Page 88: Solving Other Problems

    <Troubleshooting> Possible cause Suggested solutions Check the power cord connections. Check the power switch and the power source. Select Xerox Phaser 3300MFP PCL 6 as your default printer in your Windows. cartridge. Disconnect the printer cable and reconnect it. If possible, attach the cable to another computer that is working properly and print a job.

  • Page 89

    Condition Possible cause Suggested solutions The paper source For many software applications, machine selection in the the paper source selection is selects printer properties found under the Paper tab within print may be incorrect. the printer properties. Select the materials correct paper source.

  • Page 90

    If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print If a vertical white streak or faded area appears on the page: •...

  • Page 91

    Condition Suggested solutions Background scatter Background scatter results from bits of toner randomly distributed on the printed page. • The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

  • Page 92: Copying Problems

    Condition Suggested solutions Horizontal stripes If horizontally aligned black streaks or smears appear: AaBbCc • The print cartridge may be installed improperly. Remove the cartridge and reinsert AaBbCc AaBbCc • The print cartridge may be defective. Remove AaBbCc the print cartridge and install a new one. See page 13.4.

  • Page 93: Scanning Problems

    To view the Help file, you need to have Internet the Help file. Explorer 4 service pack 2 or above. I cannot use the Check your operating system. Supporting Xerox Network operating systems are Windows 2000/XP/2003/ Scan Manager Vista. Fax problems...

  • Page 94: Common Windows Problems

    Condition Suggested solutions Faxes are not • The receiving mode should be set to Fax. received • Make sure that there is paper in the tray. automatically. • Check to see if the display shows any error message. If it does, clear the problem. The machine does •...

  • Page 95: Common Postscript Problems

    Common PostScript problems The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Problem Possible Cause PostScript file...

  • Page 96

    Problem Possible Cause and Solution The machine does not • Check if your machine is attached to appear on the your computer. Make sure that it is scanners list connected properly via the USB port and is turned on. • Check if the scanner driver for your machine is installed in your system.

  • Page 97: Common Macintosh Problems

    Problem Possible Cause and Solution I encounter error Please avoid changing print job “Cannot open port parameters (via LPR GUI, for example) device file” when while a print job is in progress. Known printing a document. versions of CUPS server break the print job whenever print options are changed and then try to restart the job from the beginning.

  • Page 98: Installing Accessories

    Your machine has a dual in-line memory module (DIMM) slot. Use this DIMM slot to install additional memory. The Phaser 3300MFP has 96 MB of memory. It can be expanded to 320 MB. However, users must remove the preinstalled memory DIMM before upgrading the memory.

  • Page 99

    Push the DIMM straight into the DIMM slot until it snaps into place. Make sure the latches fit over the notches located on either side of the DIMM. Replace the control board cover. Reconnect the power cord and printer cable, and turn the machine Activating the added memory in the PS printer properties After installing the memory DIMM, you need to select it in the printer...

  • Page 100: Specifications

    8,5 seconds (from ready) Up to 1,200 x 1,200 dpi effective output PCL 6, PS 3 Windows 2000/XP/2003/Vista Various Linux OS (USB only) Macintosh 10.3 ~ 10.5 High Speed USB 2.0 Ethernet 10/100 Base TX (Embedded type) www.xerox.com/office/support to download the latest software...

  • Page 101: Scanner And Copier Specifications

    Scanner and copier specifications Item Description Compatibility TWAIN standard / WIA standard Scanning method ADF and Flat-bed Color CCD (Charge Coupled Device) module Resolution Optical: 600 x 1,200 dpi (mono and color) Enhanced: 4,800 x 4,800 dpi Effective scanning Scanner glass: 297 mm length ADF: 356 mm Effective scanning...

  • Page 102

    NDEX Numerics 2/4-up, special copy 6.2 accessories installing memory DIMM 15.1 order information 12.1 Address Book, use 8.5 ADF 1.2 ADF rubber pad, replace 13.7 ADF, load 5.1 alarm sound 2.3 Ans/Fax mode, receiving mode 9.4 background image, erase 6.4 characters, enter 2.3 cleaning drum 13.5...

  • Page 103

    network scan scanning 8.3 timeout, set 8.4 Network Scan program adding scanners 8.2 problems 14.16 network setup 802.1x 4.2 EtherTalk 4.2 operating systems 4.1 TCP/IP 4.2 n-up (multiple pages per sheet) copying 6.2 originals jam, clear 14.1 loading 5.1 output location, select 5.8 output tray 5.8 paper guidelines 5.4 paper jam, clear...

  • Page 104: Software Section

    Phaser ® 3300MFP Multifunction Printer Phaser 3300MFP ® Software Section...

  • Page 105

    OFTWARE SECTION ONTENTS NSTALLING Chapter 1: Installing Printer Software ... 4 Installing Software for Local Printing ... 4 Installing Software for Network Printing ... 6 Reinstalling Printer Software ... 9 Removing Printer Software ... 10 SING Chapter 2: Installing SetIP ... 11 Using SetIP ...

  • Page 106

    Using an Existing Watermark ... 22 Creating a Watermark ... 22 Editing a Watermark ... 22 Deleting a Watermark ... 22 Using Overlays ... 23 What is an Overlay? ... 23 Creating a New Page Overlay ... 23 Using a Page Overlay ... 23 Deleting a Page Overlay ...

  • Page 107

    Using the Unified Driver Configurator ... 31 Opening the Unified Driver Configurator ... 31 Printers Configuration ... 31 Scanners Configuration ... 32 Ports Configuration ... 32 Configuring Printer Properties ... 33 Printing a Document ... 33 Printing from Applications ... 33 Printing Files ...

  • Page 108: Installing Printer Software In Windows

    Installing Printer Software in Windows This chapter includes: • Installing Printer Software • Reinstalling Printer Software • Removing Printer Software : The following procedure is based on Windows XP, for other operating systems, refer to the corresponding Windows user's guide or online help.

  • Page 109

    : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen. Then the installation will start and a test page will not be printed at the end of the installation.

  • Page 110: Installing Software For Network Printing

    Select your printer and click Next. : If your printer is not already connected to the computer, the following window will appear. • After connecting the printer, click Next. • If you don’t want to connect the printer at this time, click Next, and No on the following screen.

  • Page 111

    Click Install Software. Select Typical installation for a network printer. Click Next. The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.

  • Page 112

    Click Install Software. Select Custom installation. Click Next. The list of printers available on the network appears. Select the printer you want to install from the list and then click Next. • If you do not see your printer on the list, click Update to refresh the list, or select Add TCP/IP Port to add your printer to the network.

  • Page 113: Reinstalling Printer Software

    You can also change the printer name, set the printer to be shared on the network, set the printer as the default printer, and change the port name of each printer. Click Next. To install this software on a server, select the Setting up this printer on a server checkbox.

  • Page 114: Removing Printer Software

    Select the components you want to reinstall and click If you installed the printer software for local printing and select your printer driver name, the window asking you to print a test page appears. Do as follows: a. To print a test page, select the check box and click b.

  • Page 115: Using Setip

    Using SetIP • Installing SetIP • Using SetIP Installing SetIP Make sure that the printer is connected to your computer and powered on. Insert the supplied CD-ROM into your CD-ROM drive. The CD-ROM should automatically run, and an installation window appears. If the installation window does not appear, click Start and then Run.

  • Page 116: Using Setip

    Using SetIP From the Windows Start menu, select Programs or All Programs your printer driver name The program automatically detects and displays new and configured print servers on your network. Select the name of your printer and click your printer name, click to refresh the list.

  • Page 117: Basic Printing

    Basic Printing This chapter explains the printing options and common printing tasks in Windows. This chapter includes: • Printing a Document • Printing to a file (PRN) • Printer Settings - Layout Tab - Paper Tab - Graphics Tab - Extras Tab - Using a Favorite Setting - Using Help Printing a Document...

  • Page 118: Printing To A File (prn)

    Printing to a file (PRN) You will sometimes need to save the print data as a file for your own purposes. To create a file: Check the Print to file box at the Print window. Select the folder and assign a name to the file and then click OK.

  • Page 119: Layout Tab

    Layout Tab The Layout tab provides options to adjust how the document appears on the printed page. The Layout Options includes Multiple Pages per Side and Poster Printing. See “Printing a Document” on page 13 for more information on accessing printer properties.

  • Page 120: Graphics Tab

    Recycled: 20 lb to 24 lb (75~90 g/m2) recycled paper. Color Paper: 20 lb to 24 lb (75~90 g/m2) color-backgrounded paper. : For optimal performance and reliability consider using xerox paper. Scaling Printing Scaling Printing allows you to automatically or manually scale your print job on a page.

  • Page 121: Extras Tab

    Advanced Options You can set advanced settings by clicking the Advanced Options button. • TrueType Options: This option determines what the driver tells the printer about how to image the text in your document. Select the appropriate setting according to the status of your document.

  • Page 122: Using A Favorite Setting

    • Use Printer Fonts: When Use Printer Fonts is checked, the printer uses the fonts that are stored in its memory (resident fonts) to print your document, rather than downloading the fonts used in your document. Because downloading fonts takes time, selecting this option can speed up your printing time.

  • Page 123: Advanced Printing

    Advanced Printing This chapter explains printing options and advanced printing tasks. • The printer driver Properties window that appears in this User Guide may differ depending on the printer in use. However the composition of the printer properties window is similar.

  • Page 124: Printing Posters

    Printing Posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. To change the print settings from your software application, access printer properties.

  • Page 125: Printing On Both Sides Of Paper

    Printing on Both Sides of Paper You can print on both sides of a sheet of paper. Before printing, decide how you want your document oriented. The options are: • Printer Setting, if you select this option, this feature is determined by the setting you’ve made on the control panel of the printer.

  • Page 126: Using Watermarks

    Using Watermarks The Watermark option allows you to print text over an existing document. For example, you may want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. There are several predefined watermarks that come with the printer, and they can be modified, or you can add new ones to the list.

  • Page 127: Using Overlays

    Using Overlays What is an Overlay? An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on Dear ABC any document. Overlays are often used to take the place of preprinted forms and letterhead paper.

  • Page 128: Using Windows Postscript Driver

    Using Windows PostScript Driver If you want to use the PostScript driver provided with your system CD-ROM to print a document. PPDs, in combination with the PostScript driver, access printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the supplied software CD-ROM.

  • Page 129: Sharing The Printer Locally

    Sharing the Printer Locally You can connect the printer directly to a selected computer, which is called “host computer,” on the network. The following procedure is for Windows XP. For other Windows OS, refer to the corresponding Windows User Guide or online help.

  • Page 130: Using Utility Applications

    Using Utility Applications If an error occurs while printing, the Status Monitor window appears, showing the error. OTES • To use the this program, you need: - To check for Operating System(s) that are compatible with your printer, refer to Printer Specifications in your Printer User Guide.

  • Page 131: Scanning

    Scanning Scanning with your machine lets you turn pictures and text into digital files on your computer. Then you can fax or e-mail the files, display them on your web site or use them to create projects that you can print using the WIA driver. This chapter includes: •...

  • Page 132

    : If you want to cancel the scan job, press the Cancel button on the Scanner and Camera Wizard. Scanning...

  • Page 133: Using Your Printer In Linux

    • Printing a Document • Scanning a Document Getting Started The supplied CD-ROM provides you with Xerox’s Unified Linux Driver package for using your machine with a Linux computer. Xerox’s Unified Linux Driver package contains printer and scanner drivers, providing the ability to print documents and scan images.

  • Page 134: Uninstalling The Unified Linux Driver

    When the installation is complete, click Finish. The installation program has added the Unified Driver Configurator desktop icon and Xerox Unified Driver group to the system menu for your convenience. If you have any difficulties, consult the onscreen help that is available...

  • Page 135: Using The Unified Driver Configurator

    Configurator Double-click Unified Driver Configurator on the desktop. You can also click the Startup Menu icon and select Xerox Unified Driver and then Unified Driver Configurator. Press each button on the Modules pane to switch to the corresponding configuration window.

  • Page 136: Scanners Configuration

    • Add Class... : Allows you to add a new printer class. • Remove Class : Removes the selected printer class. Scanners Configuration In this window, you can monitor the activity of scanner devices, view a list of installed Xerox MFP devices, change device properties, and scan images. Switches to Scanners configuration.

  • Page 137: Configuring Printer Properties

    Configuring Printer Properties Using the properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties.

  • Page 138: Printing Files

    To abort the current job, click Cancel. Printing Files You can print many different types of files on the Xerox machine device using the standard CUPS way - directly from the command line interface. The CUPS lpr utility allows you do that.

  • Page 139: Using The Image Manager

    The document is scanned and the image preview appears in the Preview Pane. Drag the pointer to set the image area to be scanned. Change the scan options in the Image Quality and Scan Area sections. •Image Quality: allows you to select the color composition and the scan resolution for the image.

  • Page 140

    You can use the following tools to edit the image: Tools Function Saves the image. Cancels your last action. Restores the action you canceled. Allows you to scroll through the image. Crops the selected image area. Zooms the image out. Zooms the image in.

  • Page 141: Chapter 10: Using Your Printer With A Macintosh

    Double-click CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder. Double-click the MAC_Printer folder. Double-click the Xerox Phaser 3300MFP_OSX icon. Enter the password and click OK. Click Continue. Select Easy Install and click Install. After the installation is finished, click Quit.

  • Page 142: Install The Scan Driver

    For MAC OS 10.3, if Auto Select does not work properly, select Xerox in Printer Model and your printer name in Model Name. •For MAC OS 10.4, if Auto Select does not work properly, select Xerox in Print Using and your printer name in Model.

  • Page 143: For A Usb-connected Macintosh

    Select your printer name. For MAC OS 10.3, if Auto Select does not work properly, select Xerox in Printer Model and your printer name in Model Name. •For MAC OS 10.4, if Auto Select does not work properly, select Xerox in Print Using and your printer name in Model.

  • Page 144: Printing

    Printing OTES • The Macintosh printer’s properties window that appears in this User’s Guide may differ depending on the printer in use. However the composition of the printer properties window is similar. • You can check your printer name in the supplied CD- ROM.

  • Page 145: Printing Multiple Pages On One Sheet Of Paper

    Printer Features Setting The Printer Features tab provides options for selecting the paper type and adjusting print quality. Select Printer Features from the list to access the following features: ▲ Mac OS 10.4 Image Mode Image Mode allows the user to enhance printouts. The available options are Normal and Text Enhance.

  • Page 146: Duplex Printing

    Duplex Printing You can print on both sides of the paper. Before printing in the duplex mode, decide on which edge you will be binding your finished document. The binding options are: Long-Edge Binding: Which is the conventional layout used in book binding. Short-Edge Binding: Which is the type often used with calendars.

  • Page 147

    OFTWARE SECTION NDEX Symbols advanced printing, use 19 booklet printing 20 canceling scan 28 document, print Macintosh 40 Windows 13 double-sided printing 21 Extras properties, set 17 favorites settings, use 18 Graphics properties, set 16 help, use 18 install printer driver Windows 4 installing Linux software 29...

  • Page 148

    double-sided 21 from Linux 33 resolution printing 34 scan driver install Macintosh 38 uninstall Macintosh 38 scanning Linux 34 TWAIN 27 WIA driver 27 scanning from Macintosh 42 setip software install Windows 11 setting darkness 16 favorites 18 image mode 16 resolution Macintosh 41 Windows 16...

Comments to this Manuals

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  • inaam Jul 05, 2016 06:50:
    when i power on my printer it show 25-35-2028​[MDY] on screen what i do????
  • Mo Palmer Dec 10, 2013 06:51:
    Your instructio​ns for two-sided copying on page 42 absolutely do not work. I've been over it many times, I have looked at online support groups. No one has been able to make the two-sided feture work